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iseekblinds
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- Verified customer
Great quality
Had some issues with fitting the shutters but sorted out after speaking with the company owner. Shutters are good quality, motorised blind was excellent and was easy to fit.
1 comment
Louise North Western Region, NSW
So EASY
Roller blinds are perfect in the kitchen. Easy to install, looks good. Will be ordering in the future. Thank you
1 comment
Customer S.iseekblinds
Hi Louise,
Thank you so much for taking the time to write us a review. ...
Read more We’re so glad to hear you’re happy with your new roller blinds and your iSeekBlinds experience! Well done on achieving a great outcome, and we look forward to helping you with more blinds in the future. Thank you for supporting our family owned business and Australian manufacturing - it is most appreciated! Have a wonderful day, Kind regards, iSeekBlindsGarry FisherNew South Wales
Easy diy
I had some pieces missing but a phone call and it was all sorted, thanks Belinda . The blinds are probably a two person job until you get used to them but once I’d put a couple together it’s was easy.
1 comment
Customer S.iseekblinds
Hi Garry,
Thank you so much for taking the time to write us a review!...
Read more It sounds like you found the assembly and installation of your shutters easy after a little hiccup at the start (we’re so glad we could fix that quickly for you!). We hope you’ll love your plantation shutters for many years to come. Thank you for supporting our family owned business - it is most appreciated! Have a wonderful day, Kind regards, iSeekBlindsFind out how iseekblinds compares to other Blind & Shutter Shops
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KrisSydney, NSW
- 6 reviews
- 1 like
- Verified customer
Roller Blind Automation
This team really know their window treatments and make DIY possible for all.
I retrofitted blind automation on my blinds (from another retailer). Their blinds are also very competitive in price, next time next I will just purchase everything from iseekblinds directly.
The website has great guides and videos with all the information you need to start your automation project.
You dont need to be an engineer, very easy to follow the steps.
The product is cool and there are tonnes of guides, videos and instructions. iseekblinds and automate both...
Read more provide great support and technical guidance if required. Ive had a small issue with the hubs signal strength but tech support helped and it's okay for now. I purchased the Automate Zero Wire-Free blind motors, the Remote and Pulse Hub.1 comment
Customer S.iseekblinds
Hi Kris,
Thank you for sharing your feedback! You’re one of the first few customers to write a review on our motorisation retrofit program, so it’s great to hear about your experience.
...
Gumnut
- 2 reviews
- 1 like
Great product!
I am very happy with the blockout blinds. Perfect solution to my problem. I will use iseek again for window furnishings
1 comment
Customer S.iseekblinds
Hi Gumnut,
Thanks so much for writing us a review. It's great to hear you're really happy with your blockout blinds and that they have turned out to be the perfect solution for your home! That's so wonderful to hear. ...
Read more Thanks for supporting our family-owned business and Aussie manufacturing, and we look forward to helping you again in the future! Have a wonderful day, Kind regards, iSeekBlindsStacey B.Greater Melbourne (Metropolitan), VIC
- Verified customer
Follow their instructions on how to measure, and your blinds will fit perfectly.
We ordered three blinds from these guys. One had to be recess fit for an awkwardly positioned window, and for two large glass doors, face fitting. I was a bit sceptical about how all 3 would turn out, but my husband and I are very pleased when the day came that we were installing them. There were no problem with the fit for all 3!
If you're considering iseekblinds, just carefully follow their instructions for measuring and you can expect flawless window/door treatments.
Now on to timeframes: these things really take a while to get produced ...
Read moreso be patient. It's not just them. All other companies I've checked has around the same production time or even more. We were originally given a 29 Jan dispatch date, but our items were not shipped out until the 03 Feb. Not a huge issue for us, but some may see that as one. All in all, they have great price compared to others, timeframes are reasonable, their CS team is responsive, and I can't fault the products we received!1 comment
Customer S.iseekblinds
Hi Stacey,
Thank you so much for taking the time to write us a review!...
Read more It sounds like you achieved a wonderful outcome with your three new blinds! Well done! Awkward windows can be tricky to get right, but you’re absolutely spot on - if you take your time and follow our how-to instructions, you’ll end up with a result to be proud of. We’re so glad you were happy with the prices, timeframes, service and product quality too. Thank you for supporting our family owned business and Australian manufacturing. It is most appreciated! Have a wonderful day! Kind regards, iSeekBlindsAlly SGreater Melbourne (Outer), VIC
- 19 reviews
- 23 likes
- Verified customer
Timeframes are not correct.
Ordered curtains that quoted a 2 week timeframe on their website - after the 2 weeks I emailed to followup my order to be told it would be another week. I was unimpressed and emailed the owner who had a staff member call me to tell me they think it is an acceptable timeframe. The staff member said their website didn't quote that - until I sent the screenshot.
I could have ordered, and had this already from another company if the time frames were truthful and accurate.
I've cancelled my order. What a waste of time.
2 comments
Customer S.iseekblinds
Hi Ally,
We’re sorry to hear of your disappointment regarding our turnaround timeframes. ...
Read more As we manufacture each and every order to customer specifications, the standard turnaround timeframe we advertise on our website for curtains is approximately 3 weeks. This allows for the careful and meticulous approach we take to making our products, as well as our high order volumes, ensuring that everything we deliver is of exceptional quality. Please note that we also indicate times frames may increase during busy periods – preparing our customers for any changes to stated timeframes, especially during the Christmas/New Year holiday season. We acknowledge there was an error on one page of the website, stating we were working on a 2 week turnaround, and that is the timeframe you were counting on. We apologise for the confusion caused, and have now corrected the information to avoid any further misunderstandings. And we thank you for letting us know. Unfortunately, sometimes things can get missed with the sheer volume of information we provide on our website. Your order was received on January 14th, just a few days after we re-opened from our holiday break, and as is our standard procedure, it was placed into our production schedule along with many others received during this time. We have double-checked our manufacturing schedule, and your curtains would have been made well within the 3 week timeframe, despite the high order volume we received over the holiday period. We’re sorry that you cancelled your order and apologise again for the misunderstanding. Kind regards, iSeekBlindsThanks for the refund. The error found was on your 'CHECK OUR TIMEFRAMES HERE' splash on your website. Im not sure if I was expected to ferret around to find anything contradicting that.
I really too...
Elaine mIllawarra, NSW
- 2 reviews
- 1 like
Gorgeous curtains
I ordered curtains from iseek after much research and many quotes from other places here in nsw !! Cost wise they were 1/3 of the prices I had been quoted !! I placed my order at the beginning of the pandemic not really knowing how things would go ?? The curtains arrived a little later than anticipated, however, the wait was worth it !! They came with appropriate fixings and were easy to install!! My home is very Hamptons and the grey sheer fabric looks incredible!! Highly recommend iseek and so many friends have commented how lovely they look .. Thankyou to all the team ! A very easy experience.
1 comment
Customer S.iseekblinds
Hi Elaine,
Thank you so much for taking the time to write us a review....
Read more We are absolutely thrilled to hear how happy you are with your sheer curtains and your iseekblinds experience! We applaud you for doing your research before going ahead with your order, and are so glad you found our prices so competitive compared to your other quotes. Hearing that you’re delighted with the quality, installation and end result is music to our ears too! It sounds like a really positive outcome. Thank you for your patience in regards to your delivery. The pandemic and resulting lockdown period was a very busy time for us, so we thank you for your understanding and really appreciate your support. Have a wonderful day! Kind regards, iSeekBlindsScottTatura
- 4 reviews
- 4 likes
- Verified customer
Plantation shutters excellent quality
I have purchased 2 lots of plantation shutters from iseekblinds and on both occasions have been super impressed.
Firstly I got a smaller set for our ensuite as a "tester". It was delivered within 3 weeks and the quality is excellent. The easy to follow youtube videos on their site for installation is great, (they also send a link when blinds are delivered). We were so happy with the product, we bought another 2 sets for the 2nd bathroom and toilet.
It took me 30-40 minutes to install, I'm very pedantic so probably could have done quicker if no...
1 comment
Customer S.iseekblinds
Hi Scott,
Thank you so much for letting us know that you love your Plantation Shutters and sending some pics too! We love to see what our customers have created. ...
Read more We are really pleased to hear that after your first “test” order, you came back to order more to complete your bathrooms. It sounds like you made great use of the how-to videos for both measuring and installing, and by taking a slow and steady approach, ensured that your end result was absolutely perfect. Well done! It’s also great to know that you found the website easy to use and the pricing spot on too. We look forward to helping you out with more shutters and some gorgeous curtains to complete your new home! Thanks again for taking the time to write us a review. Your support of our family owned business and Australian manufacturing it most appreciated. Have a wonderful day, Kind regards, iSeekBlindsFind out how iseekblinds compares to other Blind & Shutter Shops
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Chris MMid West, WA
Hub USB Repeater
I was loving my new retro fitted motorised blinds so much I went one step further and bought the hub and USB repeater/extender. Why had I not done this before? My blinds/curtains are now on automatic opening/shutting and even when I go away, I can still operate them via the app. The USB repeater/extender was easy to set up - practically no set up actuall! It extended the range throughout the whole house now no problems at all. The app is quick to download and very simple and logical to use. My husband loves just stuffing around on his pho...
Read morene and using the app to make the blinds go up and down just because he can. I am hoping the novelty will wear off for him soon. Everything you need to know is all on videos on the iseekblinds website. The information is relevant and very easy to follow. I found the prices on the iseekblinds website very reasonable as well. If you are sitting on the fence about retro motorisation of your blinds - just do it! It might not be as expensive as what you think!1 comment
Customer S.iseekblinds
Hi Chris,
Thanks for taking the time to write us a review. It’s great to hear that you loved the retrofit journey so much that you have now fully automated your blinds!
...
JonSydney, NSW
- 2 reviews
- 1 like
- Verified customer
Great product, great advice, Aussie made!
This is very important - Aussie made shutters! Delivery time was a little more than expected, but then I was told Mike (the owner) was deliverying them himself, fome Melbourne, to Sydney (now that’s proper service!!). Through the design process, I was given the opportunity to talk to Mike for some design and installation advice - he was patient with my questions and offered more advice than you get from the average salesperson. DIY means you can design and install the way you want to and iSeek will help you with that process - it’s much easier than you think and installing them is actually enjoyable.
I highly recommend this product and would definitely use them again.
1 comment
Customer S.iseekblinds
Hi Jon,
Thank you so much for taking the time to write us a review.
...
Deborah M.Central Highlands and Goldfields, VIC
LOVE my S fold curtains
It was so easy to order my curtains on their website and didn’t take long for the curtains to arrive at my front door.
1 comment
Customer S.iseekblinds
Hello Deborah,
Thank you so much for sharing your feedback with us!
...
LisaSydney, NSW
- 2 reviews
- 1 like
Super easy, great product
Everything was easy and the product was a reasonable price and is great. Ordering the roller blind samples, measuring the roller blinds, ordering the roller blinds, tracking the roller blinds and installing the roller blinds ourselves was made simple by a user friendly website and the many how to sheets and videos. Even making a slight change to the order before production was simple with a quick phone call. We have now installed most of the roller blinds and they look great. I would highly recommend iSeek Blinds.
1 comment
Customer S.iseekblinds
Hi Lisa,
Thank you very much for taking the time to write us a review.
It sounds like you had a wonderful iseekblinds experience! We’re really glad to hear that you found the website easy to use and...
Dave S.Southwest, VIC
- Verified customer
These guys were amazing to deal with
I ordered my fully automatic blinds in September. The team told me 7 days later than my color was delayed by a week due to the Australian supplier being overwhelmed. The next week the informed me it was delayed a further for about 3 to 4 weeks, They suggested we choose another color, and sent out samples for us to review. We decided to stay with the initial color. As we had ordered double blinds they sent the shade blinds to us, while we waited for the block out blinds. They rang every week to update me with what was going on. We finally got o...
Read moreur black out blinds in late November, and they are great. Everything woking as I wanted. However my main take away is these guys have great customer service. The delay in getting the blind material was outside their control, and yet, I feel they did everything I expected and way more.3 comments
Customer S.iseekblinds
Hello Dave,
Thank you so much for sharing your feedback with us.
Whilst your personal experience wasn't the seamless one we usually deliver for our customers, we're really glad that there was still ...
Guys, all good, its a COVID-19 year and stuff happens. More than happy with how you handled it, in a very difficult year.
Customer S.iseekblinds
Oh thank you Dave, we really appreciate it! Thanks again for your support and we wish you a wonderful Christmas and New Year.
Take care,
The iSeekBlinds team
Joanne JahshanSydney, NSW
- Verified customer
Great Product, Perfect Order Fulfillment and fantastic installation assistance.
We have always been somewhat skeptical about buying items that really require a touchy-feely experience, but we were very impressed with the online material that iseekblinds offered so we took the plunge.
iSeekBlinds delivered a great Australian product, with easy to install instructions.
1 comment
Customer S.iseekblinds
Hi Joanne,
Thanks so much for taking the time to write us a review!...
Read more We're so glad to hear that you felt confident to "take the plunge" and order your new window furnishing online with us. We understand it can be daunting, but we're so happy to know that you're delighted with the results! It sounds like you made good use of our free fabric samples and online resources to complete your measure & installation processes. Well done on achieving a wonderful DIY outcome - we're absolutely thrilled that we could help you. Thank you for supporting our family-owned business and Australian manufacturing, it is very much appreciated. Kindest regards, Mike & the iSeekBlinds teamFind out how iseekblinds compares to other Blind & Shutter Shops
Know better, choose better.
Super happy with Sheers!!
Sheers look fabulous, easy to install, track and curtain hooks of good quality. Great service with order update and ease of ordering from start! Thank you!!
Have preciously ordered 'Roller Blinds' which are also looking great and good quality!
1 comment
Customer S.iseekblinds
Hi Robyn,
Thank you so much for taking the time to write us a review.
...
JennyNorthern Region, NSW
Perfect in every way.
The blind fits perfectly, looks great and was very easy to install. The web site is easy to follow. The order arrived quickly. I would certainly recommend your company. Thank you so much. J.S.
1 comment
Customer S.iseekblinds
Hi Jenny,
Thanks so much for sharing your feedback with us.
We're really pleased to hear you found the website easy to follow, and more importantly - that you love your blinds! What a great DIY resu...
AmandaSouth-Eastern Region, NSW
Love my new automated roller blinds
I got 7 solar powered roller blinds and the Hub to connect to my HomePod. I was a bit unsure how everything fitted together and what I needed but after talking to the guys at iseek I felt that i knew exactly what I needed and how it all worked together. The order came quickly but a couple of solar panels were left off the order. I just rang up and got it sorted straight away. The after sales service and support is great, really friendly and helpful people that cared about making the process easy.
I would highly recommend iseek for any blinds. They also ended up being about half the cost of quotes we got from other companies.
1 comment
Customer S.iseekblinds
Hi Amanda,
Thanks very much for taking the time to write us a review.
...
"Alexa", please thank iseek Blinds for an absolutely amazing product!
Thank you Mike and the iseek blinds team for completing our home with an amazing yet very affordable product.
We built our dream home and in the process forgot to budget for blinds. We were very nervous about an online product to go with our customers built home. In the end we couldn't be more satisfied.
The i-seek blind team were VERY helpful in precise measuring instructions, complemented by their easy to watch videos. They knew their product very well and answered every question in more detail than I could have asked for. We ordered about 3...
Read more0 samples, which were delivered free of charge. After finalising our order, we were amazed on the speed of blind delivery, during a complete Melbourne lockdown! The blinds took two days to install, but the videos were absolutely spot on! I think without them, it would be almost stupid to try. When done, ALL of them were measured to the nearest mm. The quality is excellent, the function is excellent and our windows look stunning and they are probably one of our favourite parts of the house. We have gone for the automation hub with all motorised option. It is so easy to program the blinds to open at will and motorisation adds an absolute touch of luxury to our house. I have managed, quite easily, to link in the hub with Alexa and can open and close blinds on command! The kids love it too! The hub is definitely worth the extra money if you are going for motorised. The best part is they were one third the price of what my local curtain retailer quoted (and his didn't have motors or the high quality of fabric I got).1 comment
Customer S.iseekblinds
Hi Chatar,
Wow, thank you for such a comprehensive and glowing review!
...
Stunning!!
I ordered S fold curtains for my newly renovated house and to say I am happy is an understatement. The website is super easy to follow and the tutorials are very clear and helpful. Installation was very easy. The curtains are beautifully made and simply stunning. I cannot recommendation them enough.
1 comment
Customer S.iseekblinds
Good morning Donna,
Thank you very much for taking the time to write us a review. ...
Read moreIt sounds like you had a wonderful iseekblinds experience! We’re really glad to hear that you found the website easy to use and follow, and that our how-to videos and resources made your DIY measure and install such a breeze. Its great to hear that you love your new curtains! That’s just music to our ears. Thank you for supporting Australian manufacturing and our family owned business. It is most appreciated. Have a wonderful day, Kind regards, iSeekBlindsQuestions & Answers
John Oswaldasked
Hi, I have more of a suggestion than a question. I have had a number of orders for Shutters, and all have been fantastic, and they look GREAT. However my suggestions would be, that for long drop shutters during delivery the frames should not be joined at the corners with the Hoffman keys inserted. During transport the larger packing boxes flex and break out the Hoffman keys. Luckily with mine the Hoffman keys had just enough bite to hold the frame until I screwed the frame in. Just a thought for Quality Control. Cheers John
1 answer
Customer S.iseekblinds
Hi John,
Great to hear from you, and we're so glad to hear you love your plantation shutters!
Thanks for your suggestion. We are always looking for ways to improve the packaging and help our customers achieve the best outcome possible.
It does help to keep the components for a single panel in one box, but I totally understand your point and the last thing anybody wants is for the shutter to arrive damaged.
I will work with the shutter team and packaging company to see how we can improve on this.
Many thanks,
Mike Gubby
kevinbasked
Great products and service. I installed two motorised blinds and trying to pair to remote. Following youtube instructions which are excellent. However after selecting a channel on the remote and holding down P1 on blind motor I get the exact response from motor as per instructions. blind drives down/up stops and beeps. When I then press and hold the stop button to pair the remote to channel one I get no response at all. Same as for blind 2...no response except the initial response from the motor after holding down P1.
What could be the issue. Could it be the remote? Are the motors relying on wifi which the modem is approx 15-20 metres away. Or am I doing something wrong.
Kevin
3 answers
You need to direct this question to Michael at iseek. I am just a customer.
All sorted....Tried everything so looked up the website who manufactures the remote. Updated (instructions online) the mode of the remote and after that it started talking to the blind motor.
Customer S.iseekblinds
Glad you got it sorted Kevin. If you eve have any queries, please email us at sales@iseekblinds.com.au, and we'll get back to you. Thanks & have a great evening, iseekblinds
Sripadasked
Hi iseekblinds, a question regarding your pelmets for roller blinds. Do you have options for pelmets with fabric look instead of metal? I would like the pelmet to match the fabric of the blind itself.
On your website, I see only black, white and anodised as the three choices.
1 answer
Kylie B.iseekblinds
Hello, thank you for your enquiry. At this stage we only sell the Pelmet 95 - made from aluminium. However we have assisted a number of customers where we have supplied them with the matching roller blind fabric and they have commissioned a 3rd party to make their pelmets. If you would like to proceed down this path, please call the office to discuss the quantity of fabric you would require - 1300 664 257.
Details
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Customer S.iseekblinds
Hi Amber,
Thank you so much for taking the time to write us a review. ...
Read more We’re sorry to hear you had some initial installation difficulties with your shutters, but are glad they were overcome after speaking with Mike. We are here to help every step of the way, and we’re more than happy to jump on a call anytime to ensure every customer receives the support and assistance they need to achieve a wonderful DIY outcome. It sounds like you’re really happy with your motorised blind - great news! We hope you enjoy the luxury and advantages that motorisation provides for a long time to come. Thank you for supporting our family owned business and Australian manufacturing - it is most appreciated. Have a wonderful day, Kind regards, iSeekBlinds