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iseekblinds
MichelleNorth-West & West coast, TAS
High quality, beautiful curtains!
We recently purchased blockout curtains and sheers through iseekblinds and we couldn't be happier with the end result. They look beautiful and of high quality and provide our room with insulation properties for both summer and winter. Being that we live in Tasmania and our home faces dues north, insulation against cold winter nights and hot summer sun is of highest importance.
Installation was fairly easy and the online videos are of great help.
I had one small issue post-purchase but that was sorted without any fuss as soon as I contacted the store.
I would definitely purchase through iseekblinds again, and may well be doing so in the near future.
1 comment
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BB customerRichmond-Tweed, NSW
Very happy with blind and curtains received
We purchased a very long blind for stairwell and two curtains for a guest bedroom. The website was easy to use, the owner has prepared lots of helpful videos and obviously loves what he does ! Communication was great. Very happy with result .. good quality.
1 comment
Customer S.iseekblinds
Hello BB,
Thank you for taking the time to write us a review.
... Read more
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shutters
Easy to purchase measure and install, all information at your finger tips to complete the task. Arrived in a timely manner well packed. Big Improvement to the house Thank you
1 comment
Customer S.iseekblinds
Hi Billy,
Thank you for taking the time to write us a review.
We’re so glad to hear that your Plantation Shutters have made a big improvement to your home! It sounds like you were happy with your ent... Read more
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PeterSydney, NSW
Quality products
The blinds were produced with no defects. They fitted perfectly. I bought the motorized blinds and the motors' batteries were fully charged so that once installed they worked immediately. There were a lot of instruction videos available on the web site to make installation easier.
1 comment
Customer S.iseekblinds
Hi Peter,
Thanks so much for taking the time to write us a review. I’m glad to hear your blinds fitted perfectly and you opted for motorisation - it’s certainly an easy way to operate your blinds and ... Read more
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Jasen70South East Queensland, QLD
- 6 reviews
- 4 likes
Great look, great presale service, easy to install.... Only one issue.
iSeek were awesome helping my partner out getting a whole house of roller blinds, some with pelmets, measured up (the videos were great) late last year. 26 windows all up. The build quality is good, the delivery was prompt and the install was easy.
In this heat of summer though, one problem was discovered. The roll of the material on the largest of blinds appeared to slip on one side. So we tried to unroll a little more than the extent of the window to see if that might help, but one side came loose and the material fell out off the roller. I ...Read more
13 comments
Customer S.iseekblinds
Hi Jasen
Thanks for taking the time to write us a review. ... Read more
Firstly, we apologise for not responding to your initial email before you attempted to realign your blind. Our customer service team are on hand Monday to Friday to answer any questions, and we’re sorry they weren’t able to get in touch early enough for you. When we manufacture roller blinds, we follow a proven and acceptable way of attaching the fabric to the tube using a special double sided tape. To achieve a strong hold we cut the fabric approximately 250mm to 300mm longer than the operating drop ordered. This means that the fabric is still wrapped around the tube a few times, even when the blind is at its bottom limit, and holds tight. Where this comes unstuck (pardon the pun), is when the blind is rolled down passed its measured bottom limit and the tube is exposed. Not having the wrap around the tube to hold it in place can cause the fabric to slip from one end, as you have indicated, and can then fall off. To prevent this from happening, and to warn the user they are going too far, we supply stop balls which are to be fitted to the chain. These stop balls are a physical barrier and will prevent the blind being rolled down passed its bottom limit. These stop balls are an important part of the installation process particularly with outside mount blinds (where you don’t have a sill for the fabric to hit and warn you that you have gone too far). We realise you attempted unrolling the blind to address the misalignment. This can sometimes occur, and we do have set instructions available to our customers on how to amend this should it happen. It is an easy fix and one which can be managed without unrolling the blind all the way. We would welcome the chance to check your blind, and reattach the fabric back to the tube should you wish. Alternatively, we will happily remake the blind for you at no extra cost. We will be in touch privately to ensure we reach an outcome you’re satisfied with. Thanks again for your feedback, and we’re happy to know that you were happy overall with the quality of our blinds. Have a great weekend, Mike and the iseekblinds team.Hi Mike.
Thank you for your reply.
Firstly to explain, the blind was never used beyond the designed length (to the bottom of window frame as measured), and clearly the design did not hold as the length on one side changed over time since install. ... Read more
Customer S.iseekblinds
Hi Jasen
Thanks for the response and your messages both on here and in private. Both Noel and I have viewed your latest image sent via email, and are keen to resolve your issues as quickly as possibl... Read more
e. We will arrange for the affected blinds to be returned to us and will be in touch today to expedite and resolve this for you.Similar opinion? Write a review on ProductReview.com.au!
Renee mNSW, 2038
- 26 reviews
- 39 likes
Transformed my room
Recently did my living/tv room with the Bali Snow sheers and they have transformed my room. This was the one room in my house I never felt was quite right and didn’t feel it was so inviting. It’s also north facing and we had a roller blind but it gets stinking hot. These sheers take the edge off the sun without needing to drop the roller blind that we have also. The room feels so much bigger and brighter and lighter - it’s so inviting. It just glows. Photos don’t do it justice because it’s so bright they go dark.
The only thing I would say as...Read more
some written instructions in the boxes on how to install rod and hang the curtains would have been really useful. We had to keep replaying the videos over and over and with my husband on a ladder this wasn’t easy. Also, if the website would calculate the shipping correctly so you’re not receiving additional invoices afterwards this would be great. I had my sheers within 14 days of my order. The material is lovely and we will be using again to do our alfresco area!1 comment
Kylie B.iseekblinds
Hi Renee, thank you for taking the time to write a review. Great to hear you love your beautiful new sheers! We love it when our products transform rooms and the way you live in them. Thank you als... Read more
o for the feedback - we are working on a number of initiatives to continually improve our website and services and both of these items are on the list. We look forward to assisting you again with your alfresco area. Cheers iseekblindsSimilar opinion? Write a review on ProductReview.com.au!
Mary
- 2 reviews
- 14 likes
Worth the buy
From ordering on line to delivery was great. Even had a question or two and I received prompt assistance via email. By far it was worth the savings I made by ordering on line and installing myself. Not being the best handyman, we did find a little difficulty installing but we got there in the end.
1 comment
Kylie B.iseekblinds
Hi Mary, thank you for your review. Happy to hear that you were able to save by getting your DIY on! Great to hear you also found the online process so easy to measure and order. Well done on your i... Read more
nstallation too - I hope you found the videos helpful. Cheers iseekblindsSimilar opinion? Write a review on ProductReview.com.au!
Karen
- 5 reviews
Great product and quick delivery
We ordered the filter out blinds. They arrived quickly and were easy to install- the video link was a great idea! My only disappointment is that the double blinds don't come with bracket covers. Otherwise, very happy with price and product.
1 comment
Kylie B.iseekblinds
Hi Karen, thank you for your review, Great to hear you enjoyed our How to Install videos and found them easy to follow. Unfortunately our component suppliers don't actually make double bracket cover... Read more
s - they are only available for single brackets. Glad that you are happy with your blinds in any case! Cheers iseekblindsSimilar opinion? Write a review on ProductReview.com.au!
Quick and easy
From instructions to measure and then order. It was easy. Fitting the blinds was even easier. My only comment is with no pelmet option for double outside fitted blinds. They still look good but would look even better with pelmet.
1 comment
Kylie B.iseekblinds
Hi Top Gun, Thank you for taking the time to write a review! Fantastic to hear you found the whole process so easy! At this stage there is no option for a double Pelmet 95. One solution is to insid... Read more
e mount the sunscreen and outside mount the blockout, which then enables you to utilise the Pelmet 95 for the blockout blind. Great to hear your blinds look good irrespectively. We will keep working on a solution for double roller blind pelmets. Cheers iseekblindsSimilar opinion? Write a review on ProductReview.com.au!
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Look great
The plantation shutters look great. Unfortunately 2 out of the 3 shutters installed dont close properly as the magnet latch has been rebated to deep at time of manufacturing and wont make contact with the metal.
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Robinrwallace123@gmail.com
Absolutely love our motorised roller blinds
We measured up and ordered sunscreens and blockouts for two large sliding door / window combinations - the sunscreens recessed and the blockouts with pelmets and motors. We cannot speak highly enough of iseekblinds, the staff are wonderful, and Michael is a gem. We are so glad we spoke to Michael before placing our order as he saved us from making a couple of big mistakes. We are very happy with the look of our windows now, and feel pleased with ourselves when we press the remote and up go our blockouts! How is that for a bit of luxury.We also thought the cost was reasonable. We would recommend iseekblinds to everyone.
3 comments
Kylie B.iseekblinds
Hi Robin, thank you so much for taking the time to write a review. Great to hear how happy you are with your blinds and how your windows look! How good are automated blinds!! Cheers iseekblinds
I would have given you 5 stars but the option was not there. The last star had gone on the next line and was 'bad'. So consider it a 5 star review.
Kylie B.iseekblinds
Thanks Robin! Much appreciated. Cheers iseekblinds
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Tamara Hall
- 2 reviews
- Verified customer
Great product. Great service
Easy to order. Easy to install. Great customer service. Good quality. Having samples available is very useful prior to buying.
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Review collected in partnership with iseekblinds
- Verified customer
Temporary blinds a winner!
Temporary blinds are easy to install, lightweight and convenient to overlap. Delivery arrived in a neat box and on time.
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- Verified customer
Very Happy
Excellent site with clear instructions for how to measure and order the product. Had no difficulty installing the shutters when they were delivered and very pleased with appearance and quality (and cost!)
Only minor disappointment was time taken to fill our order - about six weeks - but their website did say that would be approx lead time,
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- Verified customer
Great for the price!
Blinds fit perfectly and good quality and reasonably priced. The lead time on my particular choice was lengthy (over 8 wks) but I guess that was reflected in the price. Would be happy to use Iseek again in future.
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Hasvinder.KMelbourne
- 3 reviews
- Verified customer
Excellent
Very elegant, excellent customer service.timely manner,reasonable price. my few friends building new house they like to buy plantation shutter from I seek blinds.
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- Verified customer
Quick delivery- a must in summertime.
Blinds could be cut to size which is ideal for panes of glass. These blinds were effective in blocking out the heat during the summer months.
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- Verified customer
Good-looking shutters
Shutters are easy to install, easy to operate and look fantastic. Rooms look bigger, brighter and smarter.
Unfortunately my windows were out of square, but plenty of gap filler got rid of the light coming around the edges.
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leelee1782
- 2 reviews
- Verified customer
Really happy
I found the whole ordering process easy, the girls in the office answered every question I had several times, very easy to install yourself a look great. The pelmet on my Eco wood blinds has bowed slightly after 3 'months which I'm surprised about but the actual blinds are fine. I also have block out roll down blinds which have been great also.
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David
- 3 reviews
- Verified customer
Plantation Shutters
Pretty bloody good. I bought one shutter first, to see the quality, then upgraded my order to all the windows, instead of just the front ones, because they were good. Michael was excellent in his communications, and even advised not to go ahead with order at first, when my windows were quite technically difficult, due to the location of the winders and locks on the windows. So, he's not after the quick buck.
Only downside was on all my triple window shutters, they got the layout wrong. The right shutter was meant to be hinged on the right, but was hinged on the left, for some reason. It meant that it is difficult to open my window. But, I could not be bothered to chase it up.
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Questions & Answers
John Oswaldasked
Hi, I have more of a suggestion than a question. I have had a number of orders for Shutters, and all have been fantastic, and they look GREAT. However my suggestions would be, that for long drop shutters during delivery the frames should not be joined at the corners with the Hoffman keys inserted. During transport the larger packing boxes flex and break out the Hoffman keys. Luckily with mine the Hoffman keys had just enough bite to hold the frame until I screwed the frame in. Just a thought for Quality Control. Cheers John
1 answer
Customer S.iseekblinds
Hi John,
Great to hear from you, and we're so glad to hear you love your plantation shutters!
Thanks for your suggestion. We are always looking for ways to improve the packaging and help our customers achieve the best outcome possible.
It does help to keep the components for a single panel in one box, but I totally understand your point and the last thing anybody wants is for the shutter to arrive damaged.
I will work with the shutter team and packaging company to see how we can improve on this.
Many thanks,
Mike Gubby
kevinbasked
Great products and service. I installed two motorised blinds and trying to pair to remote. Following youtube instructions which are excellent. However after selecting a channel on the remote and holding down P1 on blind motor I get the exact response from motor as per instructions. blind drives down/up stops and beeps. When I then press and hold the stop button to pair the remote to channel one I get no response at all. Same as for blind 2...no response except the initial response from the motor after holding down P1.
What could be the issue. Could it be the remote? Are the motors relying on wifi which the modem is approx 15-20 metres away. Or am I doing something wrong.
Kevin
3 answers
You need to direct this question to Michael at iseek. I am just a customer.
All sorted....Tried everything so looked up the website who manufactures the remote. Updated (instructions online) the mode of the remote and after that it started talking to the blind motor.
Customer S.iseekblinds
Glad you got it sorted Kevin. If you eve have any queries, please email us at sales@iseekblinds.com.au, and we'll get back to you. Thanks & have a great evening, iseekblinds
Sripadasked
Hi iseekblinds, a question regarding your pelmets for roller blinds. Do you have options for pelmets with fabric look instead of metal? I would like the pelmet to match the fabric of the blind itself.
On your website, I see only black, white and anodised as the three choices.
1 answer
Kylie B.iseekblinds
Hello, thank you for your enquiry. At this stage we only sell the Pelmet 95 - made from aluminium. However we have assisted a number of customers where we have supplied them with the matching roller blind fabric and they have commissioned a 3rd party to make their pelmets. If you would like to proceed down this path, please call the office to discuss the quantity of fabric you would require - 1300 664 257.
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Customer S.iseekblinds
Hi Michelle,
Thank you for sharing your feedback with us. ... Read more
We’re really pleased you’re so happy with your new blockout and sheer curtains! It’s so nice to know that you’re impressed with the quality and look of the product, and they will definitely do a great job of insulating your home against the extremes of temperature you have in Tasmania. Well done on completing the installation yourselves too with the help of our video guidance, we’re glad you found it a family simple process. We apologise for the small post-sale issue you experienced, but are pleased it was all sorted quickly and efficiently for you. We look forward to helping you again soon with some more beautiful window furnishings for your home! Thanks so much again for your review and for supporting our family-owned business. It is most appreciated. Have a wonderful day, Kind regards, iSeekBlinds