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iseekblinds
4.8 from 453 reviews · View Statistics

Reviews

4.8

125 reviews
  • Product Quality
    4.9 (116)
  • Return Claim MadeYes · No (119)
  • Customer Service
    4.9 (110)
  • Warranty Claim MadeYes (2) · No (115)
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After sales support is without fault!

published

Working with Iseek to make sure we had the right type of motorised blinds for our home was a pleasure. The labeling and packaging was professional. DIY installation instructions were very clear and easy to understand. We had one small issue with a motor after 3 months and the process to replace that part was very efficient.
The Iseekblinds operation manager is very quick to respond and you get the feelings that people behind the scenes really care about you the customer. We are very happy with the product and our dealings with Iseek and have no hesitation to recommend them to others.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPurchased online.
Warranty Claim MadeYes
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Stephen

StephenPerth, WA

Excellent Quality and Top Notch Customer Service

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationiseekblinds online
Warranty Claim MadeYes
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Flourish

FlourishGeelong

  • 16 reviews
  • 7 likes

High quality sheer curtains

published

We bought some cheap sheer curtains from an online company a few years back but were never happy with the look. We recently decided to order some from iseekblinds. The quality is amazing and they look so high class.

Of course, measuring and installing does take a bit of time but we felt it was worth it as having someone do all this for you would cost more.

The videos were very helpful and when I had a question someone called me to help clear things up.

The curtains arrived much quicker than was estimated too. I would certainly recommend this company.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
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Aleisha C.

Aleisha C.Greater Melbourne (Inner), VIC

Plantation Shutter Kit

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
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Bernadette

BernadetteSouthwest, VIC

  • Verified

LOVE, LOVE, LOVE...

published
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Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline store
Warranty Claim MadeNo
1 comment
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Anna

AnnaGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Really happy with our shutter kits!

published

Site was easy to use. Good communications post purchase. Blinds were easy to put together with the YouTube video instructions. Great quality! We’ve just purchased more for our bathroom.

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Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
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Diana Kitchen

Diana KitchenFar North Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified

So happy I could motorise my existing blinds

published

The retrofit motors and accessories were reasonably priced and am glad it was an Australian based provider. Items were easy to measure and select online, they arrived promptly and I was able to install them fairly easily also. Converting my existing corded roller blinds has made my life a whole lot easier at just the press of a button.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
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Peter H.

Peter H.

  • 2 reviews
  • 1 like

Looks so good ,I ordered more!!

published

Went online to see prices etc, was surprised at how reasonable the price was. They looked good so did measure for just my front door side lites,easy to order .They arrived earlier than expected and looked daunting with all the parts. But I went slowly following instructions and was easy ! Looked sooo good I ordered more for the bedroom. Great service,great system,great product.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
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Great experience

published

Would definitely recommend - quality curtain, very competitive cost, easy install. We got some free block-out curtain samples, measured up, ordered and installed all with the help of the friendly videos. Little bit of damage in transit was sorted immediately. The curtains fit perfectly and installation was easier than expected, though look elsewhere for how to locate the timber studs in your wall or ceiling).

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
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Very happy - great service, high quality product and easily installed

published

We order bedroom (blockout) blinds with pelmets. We found them easy to install. Quality of the fabric is excellent and was notably better than other online providers ( we picked the Australian made fabric). Solid mechanisms. Online instructions to measure and install were excellent and helpful and straight forward. Really impressed with the customer service as well, when I had an issue with doing the order (my fault). The blinds also came within 2 weeks of ordering, even despite the lockdown in the middle of it. We are already planning to order more.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
1 comment
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Julian M.

Julian M.Sydney, NSW

Great product backed with great support

published

It's not often you find an aftermarket product that performs as good as a factory-fitted one, but the retrofitting of the motorised roller blinds did just that. They make it easy to check if it will work without having to buy the whole thing. Questions were answered promptly and not with generic template replies. Even after testing, I managed to order the wrong size (my fault), but this was no issue they organised the right size to be sent out the next day.

Fitting was easy and the video instructions really did help. The manual is great, with easy step by step instructions. I love the way you can build upon this and expand the features.

I can see the eventual rollout of motorised blinds to the whole house integrated with google.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
1 comment
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Great quality

published

Had some issues with fitting the shutters but sorted out after speaking with the company owner. Shutters are good quality, motorised blind was excellent and was easy to fit.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
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Garry Fisher

Garry FisherNew South Wales

Easy diy

published

I had some pieces missing but a phone call and it was all sorted, thanks Belinda . The blinds are probably a two person job until you get used to them but once I’d put a couple together it’s was easy.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
1 comment
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Kris

KrisSydney, NSW

  • 7 reviews
  • 1 like
  • Verified

Roller Blind Automation

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
1 comment
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Elaine m

Elaine mIllawarra, NSW

  • 2 reviews
  • 1 like

Gorgeous curtains

published

I ordered curtains from iseek after much research and many quotes from other places here in nsw !! Cost wise they were 1/3 of the prices I had been quoted !! I placed my order at the beginning of the pandemic not really knowing how things would go ?? The curtains arrived a little later than anticipated, however, the wait was worth it !! They came with appropriate fixings and were easy to install!! My home is very Hamptons and the grey sheer fabric looks incredible!! Highly recommend iseek and so many friends have commented how lovely they look .. Thankyou to all the team ! A very easy experience.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
1 comment
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Scott

ScottTatura

  • 4 reviews
  • 4 likes
  • Verified

Plantation shutters excellent quality

published
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Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline Melbourne
Warranty Claim MadeNo
1 comment
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Chris M

Chris MMid West, WA

Hub USB Repeater

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
1 comment
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Jon

JonSydney, NSW

  • 2 reviews
  • 1 like
  • Verified

Great product, great advice, Aussie made!

published

This is very important - Aussie made shutters! Delivery time was a little more than expected, but then I was told Mike (the owner) was deliverying them himself, fome Melbourne, to Sydney (now that’s proper service!!). Through the design process, I was given the opportunity to talk to Mike for some design and installation advice - he was patient with my questions and offered more advice than you get from the average salesperson. DIY means you can design and install the way you want to and iSeek will help you with that process - it’s much easier than you think and installing them is actually enjoyable.
I highly recommend this product and would definitely use them again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
1 comment
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Deborah M.

Deborah M.Central Highlands and Goldfields, VIC

LOVE my S fold curtains

published

It was so easy to order my curtains on their website and didn’t take long for the curtains to arrive at my front door.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationIseek blinds
Warranty Claim MadeNo
1 comment
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Lisa

LisaSydney, NSW

  • 2 reviews
  • 1 like

Super easy, great product

published

Everything was easy and the product was a reasonable price and is great. Ordering the roller blind samples, measuring the roller blinds, ordering the roller blinds, tracking the roller blinds and installing the roller blinds ourselves was made simple by a user friendly website and the many how to sheets and videos. Even making a slight change to the order before production was simple with a quick phone call. We have now installed most of the roller blinds and they look great. I would highly recommend iSeek Blinds.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
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Questions & Answers

Kerry P.

Kerry P.asked

Do you have Temporary blinds?

1 answer
iseekblinds
Customer S.iseekblinds

Hello Kerry,
We sure do! Our temporary blinds will give you great privacy and insulation while waiting for your curtains to be delivered. You can buy them online at our website here: https://www.iseekblinds.com.au/temporary-blinds.html
We hope that helps.

Thanks for reaching out,
The iSeekBlinds team

Kerry P.

Kerry P.asked

I need blinds while I am waiting for my curtains?

1 answer
iseekblinds
Customer S.iseekblinds

Hello Kerry,
We have the perfect solution. Our temporary blinds will give you great privacy and insulation while waiting for your curtains to be delivered. You can buy them online at our website here: https://www.iseekblinds.com.au/temporary-blinds.html
We hope that helps.

Thanks for reaching out,
The iSeekBlinds team

John Oswald

John Oswaldasked

Hi, I have more of a suggestion than a question. I have had a number of orders for Shutters, and all have been fantastic, and they look GREAT. However my suggestions would be, that for long drop shutters during delivery the frames should not be joined at the corners with the Hoffman keys inserted. During transport the larger packing boxes flex and break out the Hoffman keys. Luckily with mine the Hoffman keys had just enough bite to hold the frame until I screwed the frame in. Just a thought for Quality Control. Cheers John

1 answer
iseekblinds
Customer S.iseekblinds

Hi John,
Great to hear from you, and we're so glad to hear you love your plantation shutters!

Thanks for your suggestion. We are always looking for ways to improve the packaging and help our customers achieve the best outcome possible.
It does help to keep the components for a single panel in one box, but I totally understand your point and the last thing anybody wants is for the shutter to arrive damaged.

I will work with the shutter team and packaging company to see how we can improve on this.

Many thanks,
Mike Gubby

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