Thank you istyle and Joe!
I just got all if my 14 windows/doors installed with plantations and I couldn't be happier. This was a bit of a wait but definetely worth it. I want to thank Joe for coming in to measure and install the plantations for us. He has acted so professional, giving us advice on the best options, friendly and the quality of his instalment and the pride he takes in his work has really shown. Thank you !
Love my new shutters!
Four shutters (three bedrooms and one lounge room) installed today 27/11/20 so I cannot comment on the longevity, however I am delighted so far. They look and feel fantastic. Joe, who measured and fitted, was on time, courteous and very professional. He communicated as promised and cleaned up afterwards. Also installed in a much quicker timeframe than expected. Istyle are not the cheapest on the market but the quality is much better than some others we looked at (so far). The only slight negative was that the 10 weeks production time was a bit longer than hoped, but we were told that in advance.
ONE HAPPY FAMILY
I was so impressed with the service/ product of iStyle that I called them back for more. Professional, friendly and informative with a quality product. After seeing my new blinds, my parents ordered theirs. We are one happy family. Thank you .
Terrific product, fair price.
We recently had our plantation shutters fitted, literally a week ago, so in terms of longevity of the product, I clearly cannot comment on that but I have to say, we are delighted with them.
I was hesitant after my spouse responded to an advert on FaceBook. The salesman that came around was pleasant, albeit it was a weird sales process, in that the offer on FaceBook wasn't discussed until we raised it and then the original price offered was very high, which immediately caused us to decide to get a second quote, which prompted an immediate disc...ount on the shutters to get the "deal over the line" that day. It kind of felt a bit pushy and almost ruined the experience to some extent, I felt it was undervaluing the product or at least raising doubts about value of the product. However, in the end, we were happy with the price and decided to go with iStyle Shutters. The reviews I read were better than most. At least they were honest and realistic in the lead time, as I understand the product comes out of China but in fairness, once they were installed, which was done in less than a day for 5 windows, (4 large and 1 small) the finished product looks fantastic. So neat and tidy. The installation was seamless. Fitting was perfect and so far, we are delighted with them.
No warranty cheap rubbish material
No customer service at all. We only got our shutters installed and already falling apart. When I called to ask for assistance [name removed] was so rude and did not allow me to get a word in.Rather she was very quick to blame my child of Hanging off the shutter. I would not recommend this company to any one. The martial is off poor quality.
Outstanding and very satisfied customer:
Joe the technician provided an outstanding service. His professionalism, enthusiasm, and cleanliness were of a high standard. He made time to explain and answer all our questions about the shutters and roller blinds. Joe is a great asset to the iStyle Shutters company.
Very satisfied customer
We had our full apartment’s roller blinds replaced. The job was done timeously, professionally, and very well priced. I would recommend IStyle Shutters to anybody. Thank you for such a great job!
Bad experience with InStyle.
I was pushed to sign the contract & pay 10 % deposit if I want the 40% discount on the day, but actually no discount was given as advertised. I called Jill on the day after the quote was given, she agreed to talk to the Manager for better price and called back, but no call back until I called her 3 days later. She claimed that the 40% discount only applied when I do more windows, Why did they advertise the misleading information and pushed me to sign the contract for the 40% discount on the day. Then she offered me to cancel the order if I ...want. However when I decided to cancel the order, I was charged $75 for admin fee & credit card, she claimed that because they provided me a quotation, it was not a free quotation when I am not go ahead with the order .....never deal with them, they do not deserve a business....
- Verified customer
Beware Customers, They Will Ruin Your House
BEWARE customers, i style shutters installed blockout blinds in my new house, staff turned up after 3 weeks after quote. In the mean time 2 different techs came to measure and Check measure 4 simple square windows.
On install day the workers complained hole they had to drill into the tiles of bathroom and laundry windows even though they new it was tiled when they come out to measure/quote.
They still somehow measured incorrectly and blinds were to small so they couldn’t complete after leaving a mess from hammer drill in bathroom and laund...
Great end product
We had lifetime guarantee Luxaflex blinds (Duets). They needed replacing so the opportunity came up for a quote from iStyle Shutters. Great people to deal with but I can understand others objections to the pressure sales and 30% discount. You can probably get them cheaper elsewhere but iStyle ended up doing a very professional job and saved the time in chasing deals. Joe the installer was an A-Grader, offering advice on the best presentation and making sure everything was perfect. 10/10 Joe.
- Verified customer
Know your prices before signing up on the day
I recently received a quote for PVC venetians for my home. I committed to paying a deposit on the day as was told it was 30% off (but only for today). The price seemed a little high but I agreed to go ahead. This was my first quote. My mistake for going ahead. I rang 2 other companies as I had my doubts and secured a quote for $1,800 less for PVC 63 mm white venetians. Both companies manufacture in Australia also. Don't be pressured to sign an agreement on the day, know what you want and get other quotes first.
Extremely poor attititute towards women. They want you to purchase on the spot.
Some of the worst customer service I have ever experienced. I spoke with Jill on the phone. She kept pushing to find out when my husband would be home for them to come around. I said I would be home. She said they won’t come around unless the husband is home because “normally the men deal with this stuff” and “you’ll have to check the price with your husband won’t you?”.
I said “of course, once you provide a quote I will be discussing it with my husband.”
She said “it doesn’t work that way, we don’t just come around and give quotes.”
Awful, awful people. The guy who measured tried to push me into signing on the spot for a 'discounted' price that would not be available after that point in time. I didn't sign. Then I phoned 8 times in three weeks chasing the quote, received it at and it was ridiculously overpriced +++!!!
I rang to ask to speak with [name removed] boss to complain about the process but was stonewalled by staff. The poor owner of this business has no idea what her/his staff are doing as no one is allowed to speak with them.
Never contact this company, they do not deserve your business.
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