Happy with the UTE cant say the same about customer service and feedback.
Bought an Isuzu D-Max in March and finally received it in July. I know this has been a difficult time for everyone COVID-19 but the finance department was disappointing, would seek private finance in the future.
The reviewer stated that an incentive was offered for this review
ISUZU MUX 2018 Cruise control got a problem..
It is good car but actually found one problem. Driving in auto cruise control and changing a gear ratio (without doing anything else) for example from from 4 to 3, instead of switching auto to OFF it is still keeping that ON and the car engine because of low gear starts running high speed and become very noisy. Services are reluctant to fix it. So each time you've got to remember to switch manually cruise control OFF at first and then change the gear but that is nonsense.
Very satisfied with salesman
We are purchasing a twin cab D Max from Orange Motor Group the sales yep Richard Prior was very helpful very good product knowledge and the experience was great the rest of the staff are cheerful and go out of their way to help this is why we ordered our new D Max thank you Richard and staff of OMG
Am in WA and tried to buy the latest MUX in Havana brown colour. Well none in WA and if you want one you have to pay $1400 freight or wait 6 to 9 weeks. So why advertise an SUV in all these colours when you can't get one. They only want to sell the colours they have in stock. Very bad for their business. All the excuses under the sun, there should be a disclaimer no 4x2 in havana brown. New colour, so what, don't advertise it.
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Werribee Isuzu Ute are the best of customer service.
We are so happy to bought Isuzu Mux LST at Werribee Isuzu Ute. They give us an excellent customer service and great deal :)
Major Motors (O'Connor)
They diagnosed and fixed my isuzu ute problem fast, I would go back there again. The service advisor was very helpful.
Questions & Answers
Does ISUZU Australia stand by their dealerships or by their customers who are dealing with bad service, we have a dealership in Cairns, that are misleading the customers to the extreme.
From personal experience that I am currently going through....definitely stand by their dealership. Actually i don’t even think it is a matter of standing by them, more than it is they are stingy & have extremely poor customer service from the top. Why would the dealerships treat us any different when they have Isuzu Australia as their example. It is a shame because I love this car & rave about it to others. No more, I’ll be telling people all about Isuzu Australia & disgusting customer service. My next thing to do is put a formal complaint to Department of Fair Trading.
Purchased a 2019 4X4 mux demonstrator and the dealer agreed and supplied and fitted a tow bar - wiring and electric brakes so we could tow our tandem Jayco Sterling caravan the tow bar part number 5867618300 and the tongue part number 5867619440 and displays for trailer towing only even though it is showing 3000 rated have contacted customer relations with no acceptable answers . should i tow a caravan with this Gary Kruger
Just wondering if anyone has opinion of the service department at northern Isuzu bundoora?
I cannot help you with Bundoora. Some have said their pretty efficient at their work, and ensure the vehicle is presented to you in good clean condition.
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