- Sign in
- Write a review
Isuzu MU-X (page 2 of 6)
- 1st Generation, 2nd Generation · See All
Reviewer Photos & Videos
- 4 reviews
- 3 likes
Bought this car in 2017 to use for commuting to work and the occasional towing.
Within the first few weeks I noticed things going wrong. Started with using oil, had an oil consumption test but it only used about 300ml per thousand kms. Turns out that Isuzu is ok with that so they won't cover it under warranty and its my problem to deal with. I bought a new car so I wouldn't have to top up the oil regularly. Lately I found out that when I tow about 2 ton the oil consumption goes through the roof, it used about a 1L for a 40km trip. Isuzu have ...
Read moreoffered to do another oil consumption test, but unless I'm towing during that time, it won't be any different and they won't fix it. Other issues are related to the bluetooth being really had to connect to. Often the phone connection button is just greyed out so you can't click on it. Hands free is unusable as it sounds like you have a gas mask on and no one can understand you. Can't change the time on the clock as the button is also greyed out. If anyone opens a back window even at slow speeds around town all the windows have to be opened to deal with the wind noise. Keys are so sensitive that if you lock your car you have to carry them till you are out of range otherwise it will unlock your car just by putting them in your pocket. Bought a manual as I prefer them. Pretty sure the synchro is rubbish as it often grinds between 2nd and 3rd gear and you have to be stationary to go from 2nd to 1st gear. Which is annoying if the lights change colour as you are slowing down for them.Purchased in at Jackson Motor Company for $41,000.
- Build Quality
- Value for Money
- See all answers
- 6 reviews
- 1 like
I brought my MUX early 2017 (Auto) after previously owning 2 D Max's, (Manuals). If I don't start the car at least once in 2 to 3 days it takes about a dozen pushes of the start button. Transmission lousy. Trading at the end of the year.
Purchased in .
- Build Quality
- Value for Money
- See all answers
- 3 reviews
Innate the LST 2014 Isuzu mux I have had my GPS upgrade 1 year after I bought it in 2014 I was told by the salesman that I would get upgrades for the GPS but when I went on to download the map it was the same one I had on mine I even went back and got it from sevice centre but still the same so if I had known at the time I would of bought the model down from the LST
- BadgeLS-T
- Drive4WD
- TransmissionAutomatic
- Date Purchased
- 12 reviews
- 3 likes
After much research on medium sized SUVs capable of towing a medium sized Caravan we settled on the Isuzu Mu-x. We were set on the Toyota Prado but found that we couldn't justify the extra $20k when the Mu-x had everything we wanted. We've only had it for 2 weeks and are yet to tow anything but we are happy with the car. Yes it sounds like a ute to drive but we don't mind this as it's only noticable driving around town and we do most our driving on a highway.
Our must haves were 3lt turbo diesel engine, 3t towing capacity and seats that folded down flat so you can sleep comfortably in the rear of the car. We got them all and more.
- BadgeLS-U
- Drive4WD
- TransmissionAutomatic
- Date Purchased
Find out how Isuzu MU-X compares to other Large / 7 Seater SUVs
Know better, choose better.
- 4 reviews
- 5 likes
The car is very good my complaint is with the cost of the navigation up grade. Tried doing it today but stopped when I found out the costs were $200. Will just have to put up with errors that are in it. Example is on the south eastern freeway into Adelaide the speed is 90K this is on the screen but just before the two fixed cameras the voice tells you its 100K. This type of error is all the way through.
- BadgeLS-T
- Drive4WD
- TransmissionAutomatic
- Date Purchased
- 7 reviews
We love our car, it is very roomy for the whole family and quite fuel efficient given the size of the car. We purchased this car to tow a caravan and whilst we are yet to use it for towing, we are confident that it will do the job and we will easily be able to pack everything we need into the car for a family trip away. We are a family for 4 with two young children, the car has two car seats in the middle row.
- BadgeLS-U
- DriveRWD
- TransmissionAutomatic
- Date Purchased
- 13 reviews
- 12 likes
2018 MU-X LST - Extensive research led me to this purchase. Very happy!!
Before purchasing a new 4WD I checked out and drove the Toyota Prado, Toyota Fortuner, Holden Trailblazer, Mitsubushi Pajero Sport and the Isuzu MU-X. In the end the Isuzu offered the best value for money and promised greatest durability. Toyota currently has too many issues with their 2.8 Diesel, the Trailblazer's are chewing through oil and the Pajero Sport was too narrow for knees because of the wide transmission tunnel.
The MU-X tows our all-terrain camper trailer with plenty of grunt and stability. It's very capable off-road and my wife a...
- BadgeLS-T
- Drive4WD
- TransmissionAutomatic
- Date Purchased
Related Articles
The right to repair movement in Australia is calling for companies to make it easier for their products to be repaired. Here are some electronics and appliance manufacturers who are starting to listen and make it more feasible for consumers to repair, rather than replace, their items.
Staying at home doesn’t have to be a drag, even if you’re isolating. With the right products, you can still eat, drink, and relax as if you’re on holiday, so that your summer staycation is something special.
Christmas seems to go hand in hand with consumption, but that doesn’t mean you can’t be eco-friendly with your gift giving. We’ve got tips for everything from shopping sustainably to zero-waste packaging, so that you can have a greener holiday season.
- 2 reviews
- 5 likes
I brought brand new isuzu mux with rusty rotor disc and the only answer i got is that is how it is with the cars kept outside the showroom.
Its good on diesel with factory faults the brand new mux i had was sold to me with mis aligned wheels that gave me lots of worries and disappointments
Finally after the 125000 km engine warranty it ended up. Leaking coolant from between cylinder head and engine block.
- BadgeLS-M
- Drive4WD
- TransmissionAutomatic
- Date Purchased
Can't fault the economy averaged 7.6 ltr per 100klm room and comfort is good. The rear floor entry is a bit high, easy controls to use. Reliability is excellent though was expected from this proven engine. Performance it can get up and go if you want it too, I have the 2wd wish i could have afforded the 4wd thinking long term reliability that's why i got a mu-x.
- BadgeLS-U
- DriveRWD
- TransmissionAutomatic
- Date Purchased
Find out how Isuzu MU-X compares to other Large / 7 Seater SUVs
Know better, choose better.
Love the MUX. Overall a great car. Good view out, especially looking out the rear passenger side as a driver trying to see oncoming traffic.
The negatives...
We have a terrible wind whistle which we can’t find. Painful. Anyone have an answer??
Road noise is high.
Turbo lags a bit.
The rear storage unit is so tiny, almost worthless.
The ride seems to float along, bouncy is how I would describe it.
Would we buy again? Yes. If only we could stop the wind whistle!!
- BadgeLS-M
- Drive4WD
- TransmissionAutomatic
- Date Purchased
- 2 reviews
- 1 like
Love our MUX, can not fault anything. Our grandchildren absolutely love Grandpa's car, especially the dvd player. They think they are so cool when grandpa picks them up from school in the Isuzu. We have fun watching the grass grow and have one tree starting (an app that tells you how you are travelling ecomonically). Dealership was fantastic Harrison Isuzu, Shane sales manager and Johnathan salesman.
- BadgeLS-T
- Drive4WD
- TransmissionAutomatic
- Date Purchased
- 2 reviews
- 6 likes
After some disappointing cars the MU-X is by far the BEST car I have owned
After owning several below average vehicles from new over the years, I have finally found one I am very happy with.
The MU-X 4WD ticked all my boxes in the car I wanted, and after 18 months, I wouldn't swap it.
I was after a 4WD I could take off-road, that was reliable, economical, and without the big price tag that usually comes with the Toyota's or Nissan's. Although I can service a car, I am no mechanic so reliability was my main criteria, as I intend to go outback touring. The Isuzu is renowned for it's reliability, and there are very few...
- BadgeLS-T
- Drive4WD
- TransmissionAutomatic
- Date Purchased
Find out how Isuzu MU-X compares to other Large / 7 Seater SUVs
Know better, choose better.
I bought the ISUZU MU-X over a Prado because of the 5 year warranty. I've had two warranty claims with terrible service/communication from the dealer at Chullora. They have repeatedly lied to me, don't seem to know the vehicle (didn't know where the fuel pump was). They tell me it will be ready, don't answer their phones and then I find out it's not ready when I try to pick it up (this happened 6 times for the one warranty claim).
Now my GPS/stereo is broken. I took it in for a service they said new one was order and they would call me when...
Read more it is ready. After 4 weeks I call them, they forgot to record the serial number needed to order a new one (they had previously told me it was already ordered) and I need to take the car back in for a day so they can remove the unit, then I will need to take it back in a third time when the new unit arrives. They should have called me when they realised that they had stuffed up the first time. They are so hopeless that the guy at the service desk admitted that customers need to chase them as they don't call people back. The 5 year warranty would be great, if you can actually get the vehicle fixed. I've had poor service at a few other ISUZU dealers as well but Heartland at Chullora takes the cake. ISUZU Australia, great vehicle I should be on my second by now, but you need to teach your dealers about customer service. The dealer at Geraldton was fantastic, send him around Australia to your other dealers.- BadgeLS-T
- Drive4WD
- TransmissionAutomatic
- Date Purchased
love the car - few things to fix at service time
* km left until i have to fuel up
changes dramatically
e.g 1 minute i might have 500km left
it changes to 600 then 300km
*usb mp3 music going blank and screeching after half hr
* car pulling to right
* cruise control -car is changing back gears and revving dangerous.
- BadgeLS-U
- Drive4WD
- TransmissionAutomatic
- Date Purchased
Driving experience is good. Like the suspension, like the steering quality , fuel economy has been great. Havent towed yet but am confident it will do a great job. However, a problem with the radio fading in and out reception wise, quality of sound and tuning problems because of the poor reception, the fact that it took 6 months to fix the problem, my doubts about whether some of the work supposedly done to fix the problem was actually carried out , all these things were extremely frustrating and stressfull cost me a lot of time and money...
Read more in trips to and from 2 dealers. 2 dealers were involved because the dealer i bought from had staff problems and couldnt look at the vehicle for a month. I bought from hampstead gardens , took the mux back several times, the radio was changed once the aerial once, checked for loose connections and everything else supposedly then i took vehicle to port wakefield rd waterloo corner road where radio was changed , aerial was changed , connections etc checked again , since told though that only one of these aerial changes was logged on the computer. The service assistant tried to get the matter resolved without success, got the area service nnanager(based in perth involved) via email and requested he contact me via email (didnt happen) dissapointing all he did was suggest changing the aerial. An aerial was ordered and in meantime i went back to gampstead vardens (smaller dealership and i think better service). New aerial obtained from port wakefield rd dealer. I requested that nanager from hampstead gardens become involved which he did and agreed to take vehicle and drive it for several days to experience all the problems. Aerial obtained from port wakefield rd dealer and fitted at hampstead gardens have now driven car for a week and problem appears to have been fixed. Why didnt previous aerial changes not fix the problem, surely 2 or 3 other aerials cant be faulty. Until the nanager got involved i was getting nowhere except very annoyed. Still like the vehicle overall though.- BadgeLS-T
- DriveRWD
- TransmissionAutomatic
- Date Purchased
- 5 reviews
- 2 likes
Very happy with our purchase. Great after sales service. We feel valued as customers. Reliable, tows well. Basic interior - which is very much a plus for us as we have kids. Easy to park but fits all we need. Flexibility of use. Exceeded our expectations, very happy to recommend.
- BadgeLS-M
- Drive4WD
- TransmissionAutomatic
- Date Purchased
- 3 reviews
- 2 likes
Has anyone had a problem with an intermittent beeping (single 1 second beep) with a MUX (MY15)? It seems to be activated by opening the rear cargo door. It then occurs the next few times that either the rear cargo door or driver's side door is opened then goes away. When it happens, a 'CHECK SYSTEM' message appears on the driver's display. It has occurred with motor running and not running, key in close proximity to vehicle and not. Dealer has checked it but cannot replicate the problem. I'm trying the spare key at the moment to see if it's related to that.
Apart from this, the MUX is a great vehicle - on road and off road.
- BadgeLS-T
- Drive4WD
- TransmissionAutomatic
- Date Purchased
I like the car but am VERY disappointed with the noise from the engine. One friend said it sounds like a B52 Bomber. Another said it sounds like a Tractor. Not exactly the kind of remarks I'd expect from a brand new car. I am actually embarrassed to drive it.
- BadgeLS-T
- DriveRWD
- TransmissionAutomatic
- Date Purchased
- 4 reviews
- 5 likes
Bought in 12/2017 to tow 2.6Tonne van. Discovered the Isuzu towbar is not rated for load levelling equipment. To have a 3000k/300k bar without load levelling ability and rating shows a lack of understanding of towing safety. The Commonwealth Trailer Building code cautions against using load levellers with a non rated towbar. This vehicle to tow near its limit needs a little help in the rear suspension and Hayman Reece gear or similar. Have replaced Isuzu towbar with Hayman reece bar and fitted Firestone HP airbags to rear springs. This vehi...
Read morecle is now a very stable and economical tug [13L:/100k towing 2.6t] It performs better that the engine stats indicate. It is at least the equal of any of its competitors, albeit with a few less gimmicky bits that I can live without The supplied battery is old technology and too small. It has been replaced by a maintenance free larger battery. The so called smart alternator is not tow friendly [as with all new vehicles] and it needed a DC/DC converter to help charge the AGMs in the van. In spite of these shortcomings it is now up to the standard of performance and safety I need. Based on price, performance and economy, I recommend it as a very good buy. Dont buy the Isuzu bar, the rated Hayman reece is cheaper, and you will be conforming with the Trailer Code. As normal transport it is comfortable , economical and pleasant to drive. It is quieter than its earlier model. .- BadgeLS-U
- DriveRWD
- TransmissionAutomatic
- Date Purchased
- 6 reviews
- 8 likes
In 2014 we purchased an MUX and we are very happy with it however we brought the car to tow a 22ft caravan. We had an Isuzu towbar installed. Last year on out travels the towbar completely snapped as it was rusted through. The caravan came off the car. We were very lucky we were about to set up for the night when this happened. We could have been killed or someone else could have been killed if we were on an open road. The dealership informed us there was no warranty cover as we had a weight distribution system on the caravan. We were never tol...
Read mored about this. Isuzu would not honour the warranty. In our travels a lot of caravaners use the same system in their Isuzu DMAX or MUX. Is Isuzu going to wait until someone is killed before doing something about this problem. I contacted a specialist towbar dealership who advised me in writing that I could use stabilisers if I wanted an Isuzu towbar fitted. How many Isuzu owners with this towbar are risking serious injury or even death. please be sure to get your facts before purchasing an Isuzu.Purchased in .
- Incentivised Review No
- TransmissionSemi-Automatic
- See all answers
- 6 reviews
- 2 likes
The MU-X mechanically with his four-wheel drive options and it's looks with its leather interior are amazing although it's slightly heavier on the steering then some smaller vehicle such as the Captiva and the CX 9 Trail Blazers outlanders Ford Territory and others in this class it's still quite an amazing Drive I do not seem to mind the slightly truckie feel it definitely gives you a sense of power with no problems tackling day today Road use and Hills it comes with a warranty on the interior for life and the exterior paint also has a life war...
Read moreranty on the enamel coat this is a bonus in my eyes the fact that the interior is warranted makes me feel a lot better about the slightly flimsy feeling plastic parts compared to other vehicles the keyless entry and keyless start take time to get used to but super duper in my book over all the driving experience in this car for me has been Pleasant I'm still enjoying that new car feeling 3 months into owning it I'm sure it won't stop anytime soon this car is definitely a power box and with Isuzu long durability I'm sure it will remain such a wonderful car for many years to come- BadgeLS-T
- Drive4WD
- TransmissionAutomatic
- Date Purchased
- 5 reviews
- 7 likes
Great vehicle. Love it. Yes I would buy another one.
Purchased as a demonstrator from Blue Ribbon Motors at Ipswich. Great service and very helpful.
It's a great commuter. I am a tall person (196cm). It has heaps of room for my frame. Very economical, heaps of power. Love it. Very Quiet compared to my Wife's Hilux.
Four things I don't like
1: The leather seats don't have very much support. I rate them as bit worse than the drivers bucket seat in a Toyota Hilux Workmate (the poverty pack version).
2: The doors auto-unlock as soon as you turn the car off.
3: The cruise control does not always ...
- BadgeLS-T
- DriveRWD
- TransmissionAutomatic
- Date Purchased
Date of delivery 12 Dec 17 - Ferntree Gully Isuzu
If you believe it is both common courtesy and professional not to forget a customer after the contract has been signed and vehicle delivered then you should find Ferntree Gully Isuzu to be very courteous and professional as I have to date.
Other reviews about the softness of the suspension are correct, however, you quickly get used to this quirk and a proper driving technique more than compensates for a soft suspension. I am informed by wealthy friends the NAV system is a bit dated and “...
Read moreclunky” compared to more modern systems on far more expensive vehicles. However, it does the job as well as Google maps from my observations to date. Fuel economy is great and the vehicle has achieved about 7.5 litres per 100km on a mix of country, freeway, off the black top, suburban, and peak hour grind for the first 7000 km. It had a bull bar, tow bar, and snorkel fitted prior to delivery. I have not yet needed to engage 4WD high or low yet which would no doubt affect fuel consumption. The DPF cleans itself without fuss every 500 plus km and the process takes less than 10 minutes regardless of speed / driving conditions from my experience. Potential buyers would be well advised to read what some Toyota owners are saying about their experiences with DPF self cleaning / regeneration on this website and more concerning, the Toyota response, or lack thereof. I would also recommend you do your research on “Ad blue” before you buy a vehicle using that. Sales staff do not mention it all while you are researching what vehicle is best for you.- TransmissionManual
Isuzu explaination of failed in built GPS and Clarion service not satisfactory (car great very hap
Same problem 2015 isuzu mux diesal
Keema Springwood did map upgrade in Dec 2017, Jan 2018 gps failed, no gps no radio, no bluetooth etc. they sent sd card to clarion and guess what, i got a bill for $290, my fault so they say, samsung android caused the problem apparently!!!! sd card never removed by me. go figure, they have you by the balls not impressed with their explaination. still waiting for customer NO service to explain!!!
- BadgeLS-T
- Drive4WD
- TransmissionAutomatic
- Date Purchased
Great tug but a weird wind whistle and ‘floats’ along.
Just got the 2016 MU-X. It pulls the new 21’ caravan very well, even without the Haymen Reece on. Fuel eco is OK. I do have three concerns.
1. The rear boot space is tiny, I am used to X-Trail or Prado type drawers and space. I might have to rip out the third row of seats.
2. There is a strange wind (?) noise. Comes and goes, but seems to not be speed determined, rather wind speed and direction. VERY annoying and if you know how to get rid of it, email Tiwassie2 at gee mail dot com. PLEASE!
3. When it is driving along unladen, it ‘floats’. S...
- BadgeLS-M
- Drive4WD
- TransmissionAutomatic
- Date Purchased
Extra Information
Other Large / 7 Seater SUVs
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.