Reviewer Photos & Videos
This should be recalled
I fed this to my dog, within a few days she was extremely unwell, vomiting and unable to eat. The spent the night in a vet hospital, and once she (luckily) recovered, after about a week, my vet said she could return to her normal diet, I gave her some Ivory Coat (not realising this was the problem) and she then became sick again. I googled Ivory Coat and was amazed at the amount of other people who had sick dogs due to this food. I wish I knew this before ever buying Ivory Coat, I really think it needs to be recalled!
Purchased in May 2021.
Not suitable for puppies
Chicken Puppy food the first bag was reasonable but after a couple of days on it I awoke to foul smelling watery diahorea all over the tiles. I went to our vet she was put dog on special diet for two weeks and all was good. As soon as I reintroduced Ivory Coat diahorea returned. Dogs are deserving of better than rubbish food.
Purchased in May 2021 at Pets Domain Warrnambool for $115.00.
May 2021 - DO NOT BUY - INGREDIENTS HAVE CHANGED
I had both a Maltese 9 month old and a 15 month old on this food. The 15 month old had diarrea and vomiting. I took him to vet immediately. That same evening the breeder who buys the same food said the same had happened to both my pup's parents and siblings of this litter and also a more recent litter. All were using Ivory Coat food, all living in different areas. My dog has since switched to Hills Science Digestive and is on the road to recovery. Ivory Coat you should recall this product! Shame on you.
Purchased in May 2021 for $120.00.
Ivory Coat Grain Free Dog food - Blood in stool and vomiting
WOW...We bought this for our dogs on Wendesday the 19/05/21. By Friday 21/05/21 both dogs had really bad diarrhea and with pools of bright red blood coming out with their stools. I immediately took the dogs off this food and returned to homemade food / BlackHawk and this has since stopped. Looking at these reviews I CANNOT believe this product is sold on the shelves. Peoples dogs are dying because of your product and ours potentially could have if we continued feeding them this dog food. I spoke to PetStock already when I went and bought the Bl...ackhawk and expressed by dissatisfaction with the product. This is incredibly irresponsible and you should be ashamed. I left you a message on your phone line, with a return phone number. Oliver Morton
Purchased in May 2021 at PetStock for $120.00.
We have previously used Hills Science & Royal Canin large breed dry food's but we took advice to try our 9 month old golden retriever on the Ivory Coat grain free large puppy and definitely did not agree with her... We transitioned from the old to new but the diarrhea did not subside. It was horrible and she clearly was not herself.
We switched back to Hills Science and no more diarrhea!!!! magic! I think we over-complicate things instead of just sticking with what works! We will definitely not try switching again.
Purchased in April 2021 at Petbarn Physical store for $98.00.
Wouldn’t buy it again
My little Australian terrier developed bloody stools after eating this and I have now changed her diet and she is fine. I gave the biscuits to a friend and she had to take her dog to the vet today with the same problem. I think this product needs to be taken off the shelves ! Even the girl in the pet shop said they had had a few complaints. If you care about our dogs this product must be removed! Don’t feed to your dig!
Purchased in February 2021 for $35.00.
Very Happy Customer
Changed over to Ivory Coat, "Ocean Fish and Salmon", on advice from our vet. We were using a chicken based food and our dog had a terrible "doggie" smell. Our vet suggested the change and now she smells lovely, has a new spring in her step and gets extremely excited every morning to receive her cup of bickies. At night we feed her a mainly veggie food we cook ourselves. We have been feeding her Ivory Coat since mid 2020. No complaints here.
Purchased in March 2021 at Petbarn Physical store for $139.00.
Diarrheal+vomit+KILLED! Cause damage to puppy’s kidney and stomach!
My puppy had taken both dry food and wet food with this brand for more than three months. He was totally fine with previous packages but started to have diarrhea a couple times since he took the new package from March. I noticed the size and shape were different and my puppy refused to eat anymore.
In the past 5 days, he was diagnosed with kidney and stomach damage due to Toxin!! My puppy is still in the hospital now.
Don’t buy this brand if you still want your dog alive!!!
Purchased in February 2021 at Petbarn Online store.
Avoid: Diarrhoea + Blood
Dog was perfectly healthy with no diarrhoea before consuming Ivory Coat. After a recommendation citing the quality of Ivory Coat dog food we made our first purchase of the brand. Our dog had diarrhoea with blood present after consuming the product. We didn't think it would be from Ivory Coat so took other food items out of her diet but the diarrhoea only stopped after we stopped feeding her this product.
I wish we did more research online, it seems the ingredients have been alerted somewhat recently and this is now a common occurrence. I would recommend avoiding completely.
Purchased in November 2020.
Ivory Coat has certainly changed, and not in a good way
I was put onto the brand 5 years ago, for the grain free options, for my 2 Border Collies. They have always loved it and I also feed with raw. Yes I did notice change in biscuit size, colour and texture but gave it little more thought. Over the last six months our 3 yr old girl, already an anxious being, has just got worse and worse. She eats well, scoffs food, and was at one point overweight, but we can now feel her spine and she doesn’t seem to be able to gain. Our 5 year old boy has a coat that looks like he is genuinely unwell. Yes th...is breed sheds a lot, but his fur is coming out in matted clumps. I sadly have only come across others reviews in the last 24 hours. I am not feeding this again and will happily through out a massive bag with very little out of it for the sake of my dogs health. Unfortunately I had to give this product one star or it wouldn’t save
Purchased for $120.00.
Recent packet of Lamb & Kangaroo causing diarrhea
After reading all the recent comments here, it makes sense why my dog has had diarrhea since he started feeding on the new packet. He had no problems with the old packet we got. To confirm I stopped feeding him for a couple of days and his diarrhea stopped. Feeding it again re-started his diarrhea. Ivory coat has changed for worse.
Purchased in February 2021.
Ivory Coat no longer what it used to be
We bought two bags of the Ivory Coat Large Breed Turkey and Brown Rice. Previously when we had purchased Ivory Coat we had never had an issue, so now that they offered an 18kg bag option we thought that would be great with our two Saint Bernards. However, after starting this food, both of my dog's stools have gone a dark purple colour on the outside, and sloppy. One of my dogs has also vomited a number of times since starting the food. They have also both been itching their skin constantly, which they never did before starting the food. I have ...since stopped giving it to them, and their poo is back to normal and no more vomiting, nor itching! Very disappointing, and when I contacted PetBarn about it they couldn't have cared less. I definitely would not purchase Ivory Coat for my two giant dogs anymore, it concerns me greatly the quality of this food now.
Purchased in November 2020 at Petbarn Online store.
Been buying for 5 Years, No More
We first started with this brand around 5 years ago (wet and dry) after having read such great reviews. It’s been great, never had an issue. Something has clearly changed within 2020 with the food, it no longer smells or looks the same. Dog has been having bad skin allergies and trips to the vet and after changing brands it improved instantly as well as friends observing how happy our Moodle looks again. Something is not right with this food, should be avoided now it’s changed. Seems other reviewers are experiencing the exact same issues.
Purchased in September 2020.
It's changed for the worse
My 2 cavs were eating Ivory Coat grain free dog food for about 4 years. I initially switched them to Ivory Coat as it was a premium product that contained quality ingredients, made and owned in Australia. The dogs loved this food. And then I noticed subtle changes to the food. The kibble size shrunk (but the price increased), it didn't smell as nice and the dogs weren't as keen to eat it. One dog started to get constant skin irritations requiring regular vet visits. The other started pooing sloppy all the time and throwing up often. Both had b...eautiful shiny coats that dulled over time. At first I brushed off these instances (our life was hectic with a baby) but then I researched and found I wasn't alone experiencing such problems. I've since learned that Ivory Coat was sold to Chinese investors. It's not Australian anymore, and they appear to be cutting corners with their products. We've since switched to a different brand (one that is actually Australian made AND owned) and all the dog health problems have reversed. Please avoid feeding your dogs this Ivory Coat rubbish!
Purchased at My Pet Warehouse Physical store for $34.00.
Long time customer - no more!!
My dog has been on Ivory coat for all of her 5 years, starting from a puppy. When I first adopted her I did so much research to find the best dog food on the market and landed on Ivory Coat. It was truly great! I used to receive so many compliments on the quality of her fur, how shiny and soft it was. Which I always attributed to Ivory Coat.
Over the last year or so I’ve noticed a steady decline in the quality of her coat. It became dry, she would get a bit of dandruff. She would smell more between fortnightly washes.
The biggest issue was my...
Questions & Answers
Is Ivory Coat FDA approved since there doesn't appear to be a pet regulator in Australia currently.
Our Ivory Coat products are manufactured in line with the Australian Standards (AS5812), which addresses all quality controls associated with manufacturing pet foods. This includes the raw ingredient selection and safety, factory management, product formulations, quality and safety process monitoring in addition to the control and labelling of pet food products.
All our manufacturing factories are also accredited to global food standards such as the SQF global food standards and we are members of, and fully support the Pet Food Industry Association of Australia (PFIAA).
We hope this information helps!
Thank you for getting back to me.
Recently bought some Ivory Coat dog food. I have not fed my dog any of it yet. Then I read all these horror stories about the new recipe. Should I bin it and go to another product? Kevin.
I binned everything I had on hand, I figured it would be too hard to get a refund from the retailer as it was an online order. The last time we feed our Moodle the Ivory Coat her eyelids went red within 30 minutes. There must be some nasty chemicals in it these latest batches. I moved to Royal Canin Dry food and 4Legs wet food now. Dog is very happy and empty bowl each time. I presume every dog is different and you may have a different batch of product than I did.
We would like to assure you that our Ivory Coat products are made in line with the safety and quality requirements found within the Australian Standards. They are also carefully formulated to ensure they provide pets with a compete and balanced diet.
All customer feedback we receive directly is thoroughly investigated and to date there is no reason to suspect there is any health or safety issue with any batch.
As always, we are here should you need to get in touch, please reach out on 1800 732 573 (option 1), or through our Ivory Coat website https://www.ivorycoat.com/en-au/support/contact-us
Hi Kevin, go with what your gut says. You can always try it for a week and see whether your dog likes it and how their poo is. Many retailers offer a full refund if you've used less than 50 per cent of the bag. Personally I don't think it's a premium product even though it has a (relatively) premium price tag. There are heaps of alternatives out there. Maybe your vet has advice? Also keep in mind that dog food is largely unregulated in Australia so be wary when companies say it's in line with Aus standards - this means nothing!
Hi our 17 month cavoodle is on the ivory coat chicken grain free puppy food. When would you shift to adult food? He weights 6.7kg and is moderately active. Hadn’t been changing weight so probably fully grown now. Thanks.
Hi Joy, Small to Medium breed puppies can be swapped to an adult formulated food at approximately 12 months of age.
We hope this helps!
Get an answer from our members and Ivory Coat representatives
Other Dog Foods
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.