Stars may be unfair because it may be our dogs digestive system. Dog loves it . Read another users comments about stinky farts, diarrhea. I researched & found out it could be because dog is a fast eater. Had a bag full left so fed chicken and rice for a day. Now partly softening the dry food with hot water and feeding with half chicken & rice. Normal pooh now & not so smelly. I believe it is good quality so will use this bag but will gradually change to good brand vegan food such as Veganpet. Wholly Aus owned, human grade so if the shops have empty shelves in Melb we will share it. Smile.
Purchased in July 2020.
I have been feeding my rotti kangaroo and lamb for three years now I bought a bag 13kg and noticed the kibble was really small and since I have opened the bag and fed him his stool has been sloppy now he only gets that food nothing else so I know it has something to do with the biscuits have you changed anything.
A recent formula change?
We fed our staffy the lamb and kangaroo without incident for a few years but noticed in the last bag that the food had changed shape. We didn't think much of it until the next day when our dog had a super upset stomach which has now lasted a week!
Purchased in September 2019 at Best friends.
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Tried it for the first time, our dogs seems to eat it OK, but she has developed a dry mouth and is constantly smacking and l8ck her lips. Left her of it for 48 hours and NO lip smacking, don't think we will be trying ivory coat again.
Purchased in August 2019 at Pet barn.
Questions & Answers
Is Ivory Coat FDA approved since there doesn't appear to be a pet regulator in Australia currently.
Our Ivory Coat products are manufactured in line with the Australian Standards (AS5812), which addresses all quality controls associated with manufacturing pet foods. This includes the raw ingredient selection and safety, factory management, product formulations, quality and safety process monitoring in addition to the control and labelling of pet food products.
All our manufacturing factories are also accredited to global food standards such as the SQF global food standards and we are members of, and fully support the Pet Food Industry Association of Australia (PFIAA).
We hope this information helps!
Thank you for getting back to me.
Recently bought some Ivory Coat dog food. I have not fed my dog any of it yet. Then I read all these horror stories about the new recipe. Should I bin it and go to another product? Kevin.
I binned everything I had on hand, I figured it would be too hard to get a refund from the retailer as it was an online order. The last time we feed our Moodle the Ivory Coat her eyelids went red within 30 minutes. There must be some nasty chemicals in it these latest batches. I moved to Royal Canin Dry food and 4Legs wet food now. Dog is very happy and empty bowl each time. I presume every dog is different and you may have a different batch of product than I did.
We would like to assure you that our Ivory Coat products are made in line with the safety and quality requirements found within the Australian Standards. They are also carefully formulated to ensure they provide pets with a compete and balanced diet.
All customer feedback we receive directly is thoroughly investigated and to date there is no reason to suspect there is any health or safety issue with any batch.
As always, we are here should you need to get in touch, please reach out on 1800 732 573 (option 1), or through our Ivory Coat website https://www.ivorycoat.com/en-au/support/contact-us
Hi Kevin, go with what your gut says. You can always try it for a week and see whether your dog likes it and how their poo is. Many retailers offer a full refund if you've used less than 50 per cent of the bag. Personally I don't think it's a premium product even though it has a (relatively) premium price tag. There are heaps of alternatives out there. Maybe your vet has advice? Also keep in mind that dog food is largely unregulated in Australia so be wary when companies say it's in line with Aus standards - this means nothing!
Hi our 17 month cavoodle is on the ivory coat chicken grain free puppy food. When would you shift to adult food? He weights 6.7kg and is moderately active. Hadn’t been changing weight so probably fully grown now. Thanks.
Hi Joy, Small to Medium breed puppies can be swapped to an adult formulated food at approximately 12 months of age.
We hope this helps!
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