I recently purchased a new car from Jackson Motor Company Devonport. Wow couldn't be happier with the outstanding customer service I received from Andrew Howard. Not only did he bring the car to my house for me to test drive, He arranged everything to make it so easy for me to purchase. Taking me to the dealership to sign paperwork and drive me home. The next day Andrew delivered the car to me after arranging safety inspection and detailed with a full tank of petrol. Andrew is very genuine down to earth and friendly , So if your looking for a used or new car make sure you see Andrew he will look after you with his amazing customer service 10 out of 10 . Thankyou Andrew we love our new car.
- Verified customer
Interstate customers be aware before you make a holding deposit!!
My experience is pretty negative with these guys.I did not get my holding deposit back. Redbook Inspection service is not operating in this area so had to go to another local inspection service who unfortunately did not provide a comprehensive report as I expected where things went wrong.
From the visible indications of the pictures in the report, it looked like the car had patches similar to rust in the undercarriage or it had done extensive off road driving to get so dirty . The report did not cover the paintwork condition for some reaso...
Exceeded Customer's Expectations
I bought a 2017 Hyundai Accent on 1/5/19. At home, while getting stones out of tyre grooves I noticed 2 of the tyres were well worn, 2 more were good but not recommended size and the 5th was good but different again. 2 of the different tyres were on the same axle.
When I mentioned this to the salesman on 2/5/19 he asked for photos and for me to take the vehicle to JMC Hobart on 3/5/19.
Immediately on seeing the tyres the manager, Ben, offered to have 4 new tyres fitted at Bob Jane Tyres at no cost to me.
I took the car across the road to Bob Jane and the new tyres were fitted while I waited.
Thank you to both companies for excellent service.
Poor misleading business
This place is appalling. There web page claims they have a ‘guaranteed’ best trade in price, but they offered me $2k on a 2006 Tarago.. when I was buying a $12k car.. and their promotional bbq offer is something your expected to pay extra for. My $12k offer was accepted for a second hand car and yet to have the bbq I was told I’d have to pay $650 more for the ‘free’ complimentary bbq..
Then, to make matters worse, during the drive test I discovered the glove box latch was broken. In there attempt to open it they broke the latch. The salesmen declined to fix it saying it would cost him $400 to do so. I purchased a new latch for $50. But, ‘they’, broke it!
Pathetic place to buy a car.
- Verified customer
Audi Service Centre Hobart
The team at the Audi went out of there way to schedule the car in to replace the headlights as a matter of urgency. They then provided transport home and picked us up to collect our vehicle as they didn't have any courtesy cars available at the time. Couldn't fault their professionalism and friendliness.
Devonport jmc sold me a dud car
I bought a Subaru Forester from jmc devonport. We test drove it and it was good then came back the next day to buy it, LITERALLY one minute out of the car yard and the engine light came on! We took it back and they told us it's because they washed it and water must've got under the bonnet, and to take it to somerset jmc and get THEM to reset the computer. Reset it, all was fine then 200 kms down the track it comes back on, reset it again then came back on again, got a new heat circuit which cost $340 they said it would never come back on again,...next day IT'S BACK ON. Devonport jmc are pathetic but atleast somerset jmc have been going to the trouble to help fix it. Even Somerset jmc were embarrassed that Devonport sold us this car. Will not buy from Devonport again.
I purchased an I20 from Jackson Motor Company Launceston on the 14th November 2014. I had contacted them the day before and everything was done over the phone, is a very efficient and friendly manner. It was driven from Launceston to Hobart and delivered to my door. Buying a car can be stressful by they made it a very easy and enjoyable experience. A+ to everyone involved.
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