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Japan Rail Pass Now

Japan Rail Pass Now

4.7 from 390 reviews · View Statistics
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Reviews

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    4.3 (25)
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Marcelle
MarcelleSouth East Queensland, QLD
  • Verified

Good if you’re moving around

published

Pass was great but would be good to be able to extend 1 or 2 days to include you entire stay. Easy to use in all stations and JR staff were really helpful

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John
JohnPerth, WA
  • Verified

Excellent value, however could be improved.

published

Very good service and great value. However, I would like to have the option to purchase Nozomi Shinkansen access. However, definitely 4 Stars and incredible delivery and easy instructions on how to exchange when arriving in Happen.

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5/5
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  • Verified

it was great

published

It was easy to use and very convenient. Loved how we could book our seats on the fast train. Very worthwhile. We were able to travel from Osaka to Kyoto, Hiroshima and Tokyo using our pass.

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JohnRoss C.
JohnRoss C.South East Queensland, QLD
  • Verified

Good but limited

published

Great for long distance travel but few lines within cities. States the pass is valid for all JR lines but there are some lines it isn’t valid for, which is confusing for foreign customers who can’t read japanese and are unfamiliar with the system.

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5/5
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Jokacam
JokacamWestern Australia
  • 3 reviews
  • Verified

Good to know travel within Japan covered before you go.

published

Rail Pass is excellent and relatively easy to use. Having access to online timetables would be great, which I did find on the last day. Before then we spoke with staff at information desk for JR Rail a number of times. Sometimes staff were excellent and very helpful. Sometimes not.
Overall, thoroughly recommend.

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4/5
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  • Verified

Quick to purchase,easy to use

published

Our J R pass was an essential part of our great Japanese trip we recently finished.
The trains took us to all our destinations, including some off the tourist track.
The trains are super comfortable,on time,clean and smooth.
We would definitely get the pass again

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4/5
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Rachel
RachelSouth East Queensland, QLD
  • Verified

Good for Tokyo and Osaka, and travelling between cities.

published

Easy to activate and order from Australia. Used the pass in Tokyo and Osaka a lot, but not so much in Kyoto and Hiroshima who seem to be more dependent on bus and tram lines that are not covered. Well worth the money if you are going across country on the train lines, and are staying near JR lines in bigger cities.

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5/5
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Michael M.
Michael M.Richmond-Tweed, NSW
  • Verified

Worth the money if you have multiple places to visit.

published

We're a family of 4 and travelled to multiple cities over 2 weeks so well worth the money as it covers both tbebullet and express trains which are great. Only point of note is it doesn't cover the metro subways, but they're relatively cheap anyway.

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4/5
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  • Verified

Great pass. Easy to use!

published

Very easy to use. Valid on most lines through Tokyo but we also had to buy a fair few extra rides. Maybe the passes should include local lines as well. It would have been a bit faster to have some sort of electronic ticket too rather than having to show the attendant every time we went in and out of the gates. All in all, Japan trains are excellent. They are always on time, always clean, quiet, easy to navigate and safe. We loved the shinkanzens too!

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4/5
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  • Verified

Very happy with my refund

published

All I would say is that the express post highlighted on the website is not a true express post. Also for customers Australia Post does not track parcels accurately and the scanning of parcels only happens at start and finish of delivery. This is frustrating when your waiting for an important parcel. May I suggest option of express courier.

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4/5
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Janine
JanineSydney, NSW
  • 2 reviews
  • Verified

Good value

published

If you are travelling to several areas in Japan, the JR Rail Pass is good value as trains are expensive. The trains are very comfortable, clean and punctual. The Japan Rail Pass Now company was very efficient in delivering the vouchers for the passes and they provide useful information about how the system works.
Two issues we found were: 1. You cannot book seats before you get your actual pass and are in the country with your passport. This can present a problem if you are travelling in peak times. 2. You cannot use the super fast (ie. non stop) Shinkansen trains on major routes, we could still use Shinkansen trains but they tended to have a few stops. This is not a big problem but it does limit your choice of trains.

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5/5
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Tanya
Tanya
  • 2 reviews
  • Verified

Great value

published

Provided great value for money for our travel to south of Tokyo. Very easy to organise - the only negative was the line up at the airport to get our Pass on arrival however we were warned that this may take some time with the information provided with our Exchange Ticket

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Luisa
LuisaSydney, NSW
  • Verified

Japan Rail Pass

published

Easy to use on all JR lines throughout Tokyo, very convenient. Well worth it, specially when using the Shinkansen to visit other major cities like Osaka, Kyoto or Hiroshima. Easy to book seats at JR service centres.

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4/5
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Vanessa
VanessaNew South Wales
  • Verified

Easy to Purchase, Easy to Use

published

We ordered our pass in Australia and it arrived within a few days. It was easy to use at all the stations however getting the vouchers changed to actual passes was a hassle. The line at the airport was really long and after a 10 hour flight it was the last thing we wanted to line up for. If you get the green pass you also can't reserve any bullet train seats until you have your pass. Great pass overall but could do with some work in terms of collection and booking.

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5/5
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SHELLEY PRICE
SHELLEY PRICE
  • 2 reviews
  • Verified

It helped us get to the snow and Oaska and kyteo

published

We were confused were to go with the trains as the station was so big and so many trains going to many different locations, but was able to ask at information

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Questions & Answers

Dannii C.
Dannii C.asked

If I place the order today, can you guarantee we can receive it by Thursday the latest? We are leaving at Friday morning.
Thanks

2 answers
Warwick
Warwick

The receipt for my JR pass took about 3 or 4 days to arrive. You need the receipt to pick up the pass so I think you are cutting it fine.

Dannii C.
Dannii C.

But we really need it can be sure receiving it by Thursday afternoon, so we can place the order.

Get an answer from our members and Japan Rail Pass Now representatives

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