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Jarvis NSW, Sydney

Jarvis NSW, Sydney

4.1 from 259 reviews · View Statistics
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Reviews

  • Rates and Fees
    3.9 (14)
  • Job Satisfaction
    3.3 (15)
  • Timeliness
    3.4 (17)
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My cleaner was awesome.

published

My cleaner came on time and worked so hard cleaning my house.
She had 20 minutes to spare, so she did my ironing.
After a bad experience the first time around I was apprehensive towards another cleaner but she was the best. She worked hard and quickly.
The support I have received from Jarvis has been great.
Definitely recommend Jarvis but shop around for a good cleaner with in the company of Jarvis.

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John
John
  • 3 reviews
  • 1 like

Great cleaning by Jarvis cleaning

published

I was very happy with the Professional job by the Jarvis cleaner Waheed ztoday. The floors were so clean as was everything else. The bathroom floor was looking great. And the benchtops were great too. Thanks

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Moni M.
Moni M.Sydney, NSW
  • 2 reviews

Excellent service

published

Such wonderful help while I'm heavily pregnant and can't clean anymore all that my ch, change beds and do other home chores! I'm sure it will be also tremendously helpful once bubs here!

Incentivised Review No
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Unprofessional cleaning and rude behavior

published

Cleaner arranged did a substandard job, didn’t like my reviews and called to be rude to me and claims no others would do cleaning like she did.

Took her 1.5hours to clean one small floor and I don’t even know what she was doing upstairs. She even arrived late and left right on the dot whilst taking time in between to go check her car due to parking concerns.

I’ve had way better cleaners before that cleaned my apartment so well in 2hours!

I had to clean the rest of the apartment that she didn’t clean on my own. I then requested a call from the person in charge from the company and nobody dared to reply.

I would not recommend this company to anyone. Cleaner I had was lazy.

Rates and Fees
Job Satisfaction

Easy and Quick

published

Had a first clean by the Jarvis team. On time. Impeccable service and easy to book! Joan did a great job with cleaning and went above and beyond for what she had to do. In the end the price that was charged was good value for the service delivered.

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Job Satisfaction
Mani
ManiSydney, NSW
  • 3 reviews
  • 3 likes

Totally unreliable service

published

I had booked Jarvis for house cleaning. On the first day no one turned up- only after I called they advised the cleaner was sick. Rebooked the service a week later. Jarvis cancelled this on the morning of due service. I have cancelled their engagement - total wste of time.

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Incentivised Review No

Happy customer

published

Jarvis is a reliable cleaning service I have every fortnight that makes my life so much easier. My cleaning butler is very thorough & lovely. I would highly recommend this company, Michelle.

Incentivised Review No

Disappointing to say the least

published

Continual cancellations despite promises for yet another chance! out of the 6 months that I have tried to work with this company I have had 6 cancellation , most 5 minutes before the butler is due arrive. And the excuse is always that they are unable to find any one who to fill the job. I wonder why. My recommendation is that you use an alternative company.

Job Satisfaction
Timeliness
Incentivised Review No
Julian
JulianSydney, NSW
  • 3 reviews

We are very excited to have Jarvis with us for cleaning our unit.

published

We are both extremely happy with Krista who cleans our unit every two weeks. Krista is a wonderful person who goes above and beyond what we thought is normal for cleaning our unit.
The last company we had didn’t do the same cleaning and complained about the time it took to clean our unit.

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Kay
KaySydney, NSW
  • 2 reviews

Late twice and left the space with streaky windows

published

I have tried to use this service twice. Both times the cleaners were more than 30mins late.
I came back to a very lame clean where all my mirrors were completely streaky. in addition, an old sentimental piece of furniture had obviously been used to stand on and it was broken. I am very disappointed with the professionalism of this cleaning service.

Job Satisfaction
Timeliness
Incentivised Review No
Oceania Reviewer
Oceania ReviewerSydney, NSW
  • 12 reviews
  • 19 likes

Cleaner cancelled less than one hour before scheduled arrival - and this was initial cleaning

published
Job Satisfaction
Timeliness
Incentivised Review No
William H.
William H.Sydney, NSW

Worst service form management

published

After leaving a bad review for their cleaners not showing up and not getting any phone call after trying to contact them for 2 hours, some guy rings me up and instead of offering me a complimentary service or to try and win me back as a customer, he offers me $50 to change my review which might i add i have not even paid anything yet for the service, now I understand why all the good reviews, how many people has he done this too.

Rates and Fees
Job Satisfaction
Isobel
IsobelSydney, NSW

No good, not reliable & head office no better

published

Continuous late & leaving early
Clearers don’t stay for the time leaving 30-40mins early, yet still get charged for full allocation. No refund provided for this time

When there are issues head office call but ring once & hang up, any time they have called I’ve literally had the phone in my hand, one ring only. They don’t want you to answer. When you call their number back - no answer ‘all busy’ etc

Both cleaners have asked for cash in hand from the moment they arrived before commence cleaning & claiming it will take longer then the time allocated, yet leave early

Head office don’t want assist it, they simply send emails & text re reviews and invoice payment. Never want to work to improve service,

Rates and Fees
Job Satisfaction
Ela Simon
Ela SimonSydney, NSW
  • 2 reviews

Alejandra is just the best. Jarvis is terrific.

published

Alejandra is just the best cleaner. My place sparkles and shines after she’s been. She is a wonderful person as well. The Jarvis team is professional and great communicators always.

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Urvashi S.
Urvashi S.Sydney, NSW
  • 2 reviews

Great service

published

The butler was very professional, hard working and dedicated to the work. He was punctual, well presented and was able to complete all tasks requested. I will definitely use this service.

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Questions & Answers

Cathy
Cathyasked
NSW, Sydney

Do you do end of lease cleans?

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Jarvis NSW, Sydney

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