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Jarvis

Jarvis (page 2 of 34)

VIC, Melbourne, NSW, Sydney, QLD, Brisbane, etc...
4.4 from 662 reviews · View Statistics

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Appalling

published

The most appalling service and communication I have ever come across. Did not attend, did not communicate, had no idea of the details, received texts from strangers confirming times in the middle of the night. Don't use them.

Incentivised ReviewNo
rozita

rozitaSydney, NSW

Great attention to detail

published

My bulter assigned was punctual and had great attention to detail. javis after every visit ask for feedback they also remind you of your up coming vists would recommend them

The reviewer stated that an incentive was offered for this review

Belinda

BelindaSouth East Queensland, QLD

  • 2 reviews

Very happy

published

I had Janette come to clean for 4 hours before the sale of my house. She was fabulous and efficient with a good eye for detail. Happy with the results

The reviewer stated that an incentive was offered for this review

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Bernadette F.

Bernadette F.Greater Melbourne (Metropolitan), VIC

Crystal clean

published

I had Mausham come yesterday and he did a fantastic clean of my house. He took initiative to detail the house by tidying and giving the house a deep clean. I am completely satisfied with the high standard of cleaning.

Incentivised ReviewNo
Elaine30

Elaine30Metropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Loving the home help

published

This is my third visit and I've been quite happy overall with the communication with the company, the follow up from the company and the release that my butler has given me to concentrate on things other than spending hours on housework. Glad I took the plunge and contacted Jarvis.

The reviewer stated that an incentive was offered for this review

hmsdarwin

hmsdarwinCanberra 2600, ACT

  • 2 reviews

Wonderful helpful happy

published

Having a butler is a great help with the little jobs, that we don’t want have time for. Makes our rental inspections a breeze these days. We are very happy with the service.

The reviewer stated that an incentive was offered for this review

Jeanette

JeanetteSouth East Queensland, QLD

Excellent cleaning

published

Our Get Jarvis cleaner cleans my house and my mothers flat every fortnight and is excellent - always on time and polite. My mother is thrilled with the clean and after many failed cleaners she has used - she has no negative comments.

Incentivised ReviewNo

Good communication

published

The cleaner service was really well organised with good communication about when, where and when making changes. My cleaner was friendly, punctual and took initiative; exactly as I like. Really good small business to have found. Recommended.

The reviewer stated that an incentive was offered for this review

Juhi Wadhwani

Juhi Wadhwani

  • 2 reviews

100 percent value for services!

published

My helper is always happy to proved her services based on my needs. She is very accommodating and punctual with her service. She is happy to even provide some suggestions when ever I reach out to her. Am very satisfied by her devices. Thanks Jewel- you are great to have as a help.

The reviewer stated that an incentive was offered for this review

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Punctual and thorough clean

published

our cleaner was punctual, friendly and did an extremely thorough job, looking at details of the clean that we had totally missed. Communication clear from outset. Would recommend for end of lease cleaning

Incentivised ReviewNo

Affordable and reliable

published

I have found Jarvis cleaning service very worthwhile. The back up from the company is courteous and fast. The cleaner is reliable and goes out of her way to provide a professional clean

The reviewer stated that an incentive was offered for this review

Good Cleaner

published

We’ve had struggles with consistency and availability, but the latest cleaner was top notch. I think the company is maturing. I will stick with them to see if it stabilises.

The reviewer stated that an incentive was offered for this review

Inconsistant and Unreliable -AVOID!

published

I have had my booking cancelled every week since December 2020 on the morning of my visits, creating extreme inconvenience. on other occasions there was no communication and No-shows for my scheduled service. The excuse every single time was that they did not have cleaners or cleaners were sick.

Incentivised ReviewNo

A company with questionable ethics & practices.

published
Incentivised ReviewNo
Kamila

KamilaSydney, NSW

  • 5 reviews
  • 3 likes

Unreliable

published

I had them booked for last week and they cancelled at 10.3ppm the night before. I then booked them for this week at 14.20 and got a phone call at 12.15 to say that they won't be able to come in. Would not recommend.

Incentivised ReviewNo
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Completely unreliable, didn’t show up twice in a week

published

We booked a service two weeks in advance and the cleaner never showed up. We rescheduled for two days later and received an email at 10pm that they were cancelling. There is no number to call, so we waited for half a day for a no show and then made the huge mistake of giving the company another chance. Appalling.

Incentivised ReviewNo

SATISFIED

published

Very punctual to perform tasks..Happy with visit and service.Sonia is efficient and friendly.I will recommend Jarvis to friends and family..Please do not ask me for further reviews as i am satisfied now,,Any problems iwill advise you.

Incentivised ReviewNo
Natalie

NatalieGreater Melbourne (Metropolitan), VIC

5 Star Service

published

I had a “first clean” today and was amazed how much Jennifer was able to do and at such a high standard. The whole process has been totally seamless. Thankyou

The reviewer stated that an incentive was offered for this review

Convenient

published

Very straightforward booking process and the company is easy to deal with. Easy to stop and start if you are going away or to arrange an extra clean if needed. Takes the hassle out of organising a cleaner.

The reviewer stated that an incentive was offered for this review

Great Service

published

Great service. Good job cleaning entire home in a timely fashion and a great price. Would recommend to others. Especially for regular cleaning and can trust the cleaning staff as well.

The reviewer stated that an incentive was offered for this review

Page 2 of 34
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Questions & Answers

Mary

Maryasked

Jarvis

How much to is for 2 hours on forthrightly basis? If I am contract can I cancel anytime without penalty? Also like to try cleaners first before commuting? Area Mitcham Victoria.

No answers
Nathalie

Nathalieasked

Jarvis

Worst company ever.
I wish there is 0 star so i could use it. I change my plans so the cleaner can come on that day.
I received a call one hour before her schedule that they need to reschedule a cleaner for next week.
I don't recommend them.

No answers
Imahass

Imahassasked

Jarvis

A cleaner was supposed to be here at 2pm to clean my house for 2 hours. Someone called back eventually and advised that a cleaner was allocated and they would get someone to call me back. 2 hours later, still waiting!! Cleaning needed to done today. Not a good first impression, when I was looking for a regular clean.

2 answers
Wanda
Wanda

I’m sorry to hear that. The person that was assigned to my home came earlier and finished earlier. They were here for about 3 hours. I was very impressed with the cleaning. Maybe give them another chance.

Imahass
Imahass

Still waiting to be contacted. Tried calling, emailing and messaging! Nothing!

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