- Sign in
- Write a review
Jarvis (page 2 of 34)
VIC, Melbourne, NSW, Sydney, QLD, Brisbane, etc...Reviewer Photos & Videos
Appalling
The most appalling service and communication I have ever come across. Did not attend, did not communicate, had no idea of the details, received texts from strangers confirming times in the middle of the night. Don't use them.
rozitaSydney, NSW
Great attention to detail
My bulter assigned was punctual and had great attention to detail. javis after every visit ask for feedback they also remind you of your up coming vists would recommend them
The reviewer stated that an incentive was offered for this review
BelindaSouth East Queensland, QLD
- 2 reviews
Very happy
I had Janette come to clean for 4 hours before the sale of my house. She was fabulous and efficient with a good eye for detail. Happy with the results
The reviewer stated that an incentive was offered for this review
Find out how Jarvis compares to other House Cleaning Services
Know better, choose better.
Bernadette F.Greater Melbourne (Metropolitan), VIC
Crystal clean
I had Mausham come yesterday and he did a fantastic clean of my house. He took initiative to detail the house by tidying and giving the house a deep clean. I am completely satisfied with the high standard of cleaning.
Elaine30Metropolitan Adelaide, SA
- 2 reviews
- 1 like
Loving the home help
This is my third visit and I've been quite happy overall with the communication with the company, the follow up from the company and the release that my butler has given me to concentrate on things other than spending hours on housework. Glad I took the plunge and contacted Jarvis.
The reviewer stated that an incentive was offered for this review
hmsdarwinCanberra 2600, ACT
- 2 reviews
Wonderful helpful happy
Having a butler is a great help with the little jobs, that we don’t want have time for. Makes our rental inspections a breeze these days. We are very happy with the service.
The reviewer stated that an incentive was offered for this review
JeanetteSouth East Queensland, QLD
Excellent cleaning
Our Get Jarvis cleaner cleans my house and my mothers flat every fortnight and is excellent - always on time and polite. My mother is thrilled with the clean and after many failed cleaners she has used - she has no negative comments.
Good communication
The cleaner service was really well organised with good communication about when, where and when making changes. My cleaner was friendly, punctual and took initiative; exactly as I like. Really good small business to have found. Recommended.
The reviewer stated that an incentive was offered for this review
Juhi Wadhwani
- 2 reviews
100 percent value for services!
My helper is always happy to proved her services based on my needs. She is very accommodating and punctual with her service. She is happy to even provide some suggestions when ever I reach out to her. Am very satisfied by her devices. Thanks Jewel- you are great to have as a help.
The reviewer stated that an incentive was offered for this review
Find out how Jarvis compares to other House Cleaning Services
Know better, choose better.
Punctual and thorough clean
our cleaner was punctual, friendly and did an extremely thorough job, looking at details of the clean that we had totally missed. Communication clear from outset. Would recommend for end of lease cleaning
Affordable and reliable
I have found Jarvis cleaning service very worthwhile. The back up from the company is courteous and fast. The cleaner is reliable and goes out of her way to provide a professional clean
The reviewer stated that an incentive was offered for this review
Good Cleaner
We’ve had struggles with consistency and availability, but the latest cleaner was top notch. I think the company is maturing. I will stick with them to see if it stabilises.
The reviewer stated that an incentive was offered for this review
Inconsistant and Unreliable -AVOID!
I have had my booking cancelled every week since December 2020 on the morning of my visits, creating extreme inconvenience. on other occasions there was no communication and No-shows for my scheduled service. The excuse every single time was that they did not have cleaners or cleaners were sick.
A company with questionable ethics & practices.
You approach these people & they bombard you with texts & emails & can't wait to answer your phone call. Once things go pear-shaped, no-one will answer their phone; you have to send an email outlining the problem. There will then be profuse email apologies offering another service at an even cheaper price & so the problems continue if you are foolish enough to book them again. Insist on paying by bank transfer rather than giving them your credit card details.
I booked 2 cleaners for a total of 5 hours' cleaning. The night before I was advi...
Read moresed that 1 cleaner would arrive at 7am & the other at 8am. This was not ideal but I agreed to accept the situation for that day only & made that clear. The 1st cleaner turned up without any cleaning materials; the 2nd cleaner did not materialise. Various phone calls to Jarvis went unanswered. Someone from Jarvis eventually rang me back & said that the "2nd cleaner would be here in 15 mins with cleaning materials". I am still waiting for that 2nd cleaner to turn up. The 1st cleaner finished her 2.5 hours & (thankfully) after a discussion with me was happy to keep cleaning for the full 5 hours. Prior to this, a Jarvis employee called the 1st cleaner & asked her to finish her work early, sneak out of the house & not tell me. A follow-up call from "my personal butler"(!) at Melbourne HQ indicated that I had only ever had one cleaner booked. Nonsense! I had also specifically requested they bring their own cleaning materials which didn't happen. Communication with the company is difficult & frustrating due to the sales team members you originally speak to not answering their phones & the "formula" email/text messages which fail to address your specific issues. Jarvis presents as an unprofessional company with unethical practices. My experience bears this out.KamilaSydney, NSW
- 5 reviews
- 3 likes
Unreliable
I had them booked for last week and they cancelled at 10.3ppm the night before. I then booked them for this week at 14.20 and got a phone call at 12.15 to say that they won't be able to come in. Would not recommend.
Find out how Jarvis compares to other House Cleaning Services
Know better, choose better.
Completely unreliable, didn’t show up twice in a week
We booked a service two weeks in advance and the cleaner never showed up. We rescheduled for two days later and received an email at 10pm that they were cancelling. There is no number to call, so we waited for half a day for a no show and then made the huge mistake of giving the company another chance. Appalling.
SATISFIED
Very punctual to perform tasks..Happy with visit and service.Sonia is efficient and friendly.I will recommend Jarvis to friends and family..Please do not ask me for further reviews as i am satisfied now,,Any problems iwill advise you.
NatalieGreater Melbourne (Metropolitan), VIC
5 Star Service
I had a “first clean” today and was amazed how much Jennifer was able to do and at such a high standard. The whole process has been totally seamless. Thankyou
The reviewer stated that an incentive was offered for this review
Convenient
Very straightforward booking process and the company is easy to deal with. Easy to stop and start if you are going away or to arrange an extra clean if needed. Takes the hassle out of organising a cleaner.
The reviewer stated that an incentive was offered for this review
Great Service
Great service. Good job cleaning entire home in a timely fashion and a great price. Would recommend to others. Especially for regular cleaning and can trust the cleaning staff as well.
The reviewer stated that an incentive was offered for this review
Questions & Answers
Maryasked
How much to is for 2 hours on forthrightly basis? If I am contract can I cancel anytime without penalty? Also like to try cleaners first before commuting? Area Mitcham Victoria.
No answers
Nathalieasked
Worst company ever.
I wish there is 0 star so i could use it. I change my plans so the cleaner can come on that day.
I received a call one hour before her schedule that they need to reschedule a cleaner for next week.
I don't recommend them.
No answers
Imahassasked
A cleaner was supposed to be here at 2pm to clean my house for 2 hours. Someone called back eventually and advised that a cleaner was allocated and they would get someone to call me back. 2 hours later, still waiting!! Cleaning needed to done today. Not a good first impression, when I was looking for a regular clean.
2 answers
I’m sorry to hear that. The person that was assigned to my home came earlier and finished earlier. They were here for about 3 hours. I was very impressed with the cleaning. Maybe give them another chance.
Still waiting to be contacted. Tried calling, emailing and messaging! Nothing!
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.