Small office fitout and SO HAPPY WITH PRODUCTS AND SERVICE!
Great service! Products delivered when they said they would be. Thank you Alex for your project management and Julian for your expect advice
Great product, false advertisement of in stock items
The products themselves are perfect. I purchased 3x sonic slab end desk, hutches and pedestal drawer sets. They were very will packed and I had no damages in such a big order. The desks are heavy duty and excellent quality and were easy to assemble.
My issue however is advertising that their items are all 'in stock' and ready to ship. I purchased 3 desks thinking the worst case scenario they'd arrive in a week, only to not receive anything so I phoned customer service and was advised my items actually were not in stock and would take another month. If I had have been told this in the first place I would have purchased elsewhere.
Excellent quality and easy assembly. Very happy with our new home office desk and drawers. Fast and easy delivery too.
Terrible customer service
Have had continual problems with Jason L who struggle with consistency in terms of delivery. The latest issue was missing products to put the furniture together, despite a list of all products being sent. They have always had problems with delivery into Victoria this latest issue was better than previous, however basic errors make them look second rate
The home office never easier!
Since the lockdown, I needed to set up my home office. That decision brought me to the adjustable desk deal at JasonL. And, I totally enjoy my investment so far!
Excellent customer service!!! Second to none when it comes to helping the customer!
It's not often I would feel compelled to write a review re vendor, however it would be remiss of me not to acknowledge and express my appreciation to the staff at JasonL Furniture. All that I can say is, if you are looking for quality office furniture/chairs and expect exceptional customer service and genuine care, please do yourself a favour and call JasonL. I work for Telstra and due to current circumstances, (COVID) all employees are working from home. So I needed to buy a desk and office chair for my home office. The care and service I ...received from Marie and Ahsan was SECOND to NONE. They both took the time out of their busy day to ensure I bought the right desk and office chair to suit my ergonomic requirements. So AGAIN Thank you Marie and Ahsan! It is so refreshing to meet two people who actually LOVE their job and are also passionate about helping the customer. A rare find these days.... Thank you Thank you Thank you.
Great Service Great Product
We couldnt decide on our office furniure but the staff were very patient and helpful, especially Carli who showed us all the stock and options and helped with delivery and installation - made it very easy to buy the items!
Top notch service
They personally delivered the item when it was misdelivered, and it came with socks :) Very happy. Their customer was also very friendly and accommodating throughout the entire purchase process. Cheers guys.
The Best Customer Service
We have used JasonL twice now. Both times on-line. It was easy to find the products we needed, the products are of good quality and look great. Email queries were answered promptly. The products were delivered when they said they would and assembled for us. They even checked our floor plan to ensure our layout would work.
Great Customer Service and Awesome products
The Brisbane showroom was easy to find and the FREE Parking in McWhiters parking was a nice bonus. The ladies helped me to pick out a great office chairs for my home. I recieved the chair a week later as promised. Overall my experience of JasonL was great and I love the product.
Great Service and Showroom
I am so impressed with the JasonL showroom in Fortitude Valley. The ladies were extremely professional, knowledgeable and their communication with me has been great. I received my items, and the assembly team was polite and on time. Overall, it was a great experience and I would highly recommend JasonL.
Exactly what I was looking for
I have been searching for a particular chair, and finally came across a chair that appeared to be similar on their website, I rang to ask for details and was pleasantly surprised to be able to state what I wanted and that somebody knew exactly what I was after and they were able to help me and also in a pleasant manner.
I got the chair within 3 working days and was very happy with the chair and the service. I would recommend them.
Excellent customer service
The product I had ordered was unexpectedly not available in the chosen colour.
I was immediately notified and was offered several options. I accepted one option and received a refund for the shipping costs. The product arrived then promptly. Excellent customer service.
- Physical store
Great Service and happy with my new desk
Friendly and efficient customer service. My office desk arrived exactly on the estimated day of delivery and installation, and I received a call the day before to confirm. They even allowed me to choose a time and they arrived right on time. The whole process was so easy. I would recommend this company and will use them again in future.
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