19 questions from our users
if the wheel of my car is wonky 6 months after it is service can i get a refund
Hi Noah, Thank you for your enquiry. Could you please inform us which store you visited, so we can forward this feedback onto them and have someone get in touch with you? Thanks, The JAX Team
Are you able to fit dash/rear cams
Hi Phillip, Thank you for getting in contact with us. Please let me know which is your nearest JAX store and I will check with them first. Thanks, The JAX Team
Quote for wheel Balance Holden rodeo 4 wheels 16" rims rear wheel drive.
Can i buy tyres using after pay
Hi michael, you can only use after pay if we scam you extra money.
That way we are happy that we have ""Ripped you off"" as ""We love your money""....We love ca$h more. That's why we need to $cam you extra $$$money$$$, becau$e you don't have ca$h....So ye$ we accept after pay.
We also provide a terrible service, where we guarantee you won't be back, and we will do up your wheel nuts so tight, so when you get a flat tyre in the middle of nowhere, you won't be able to undo your wheel nuts, or they will shear off, which is a better laugh for us, as now you can't put your wheels back on, and you are left with your nuts in your hands.........While scratching your head.
Ill take that as a no
1). Why did the manager at campbelltown n.S.W. "Refuse to give me a receipt when I paid ca$h"?
2). Are your managers specially trained to "Scam and ripoff customer$"? As wonky eye manager did with me.
3). Should I report the manager to the "Tax fraud department"?
No idea what you should do
Does Jax Tyres do Afterpay ?
I am wanting to buy 4 new tyres but cannot afford all at the same time.
I need one changed as has blown out and currently now running 1 on a space saver wheel.
My Car is a Nissan Elgrand tyre size is 215 60 R17 96H
I think the Laufenn G Fit EQ LK41 are on special
Located on Central Coast would get done at JAX tyres Wyong.
Reconsider twice before go ahead with the repair cost in order to pass the pink slip because this jax kensington store will take advantage from customer by asking things that should not be repaired by saying that it will not pass the pink slip. This happened twice with current management and previous management. We used to trust them but since that incidents we rather be more careful and ask other repair/service opinion. So people particularly students think twice before bring your car to Kensington jax tyre.
Dave ,very sorry but all trades have good and bad. By you telling Jax your problem , you are helping them identify the people they don't want working under their name. My Jax would never do anything without speaking to me first and when they have found issues , they tell me what it is, what it does and how dangerous it is to my safety. It is my choice when or if I do the repair. Several times Jax Warilla have had a chance to rip me off and they haven't. Hope you find your answer and your Jax
Hi Dave, thank you for your feedback and apologies you did not have a pleasant experience at our store. Safety is of utmost importance to our team so if they find that a customer's vehicle is unsafe, they will do their best to rectify this before passing a pink slip to keep you and people around you safe. The team would like to get in touch with you to discuss your concerns further but could not find your contact details in their system. If you would be willing to talk to the team, can you please get in touch with our Kensington store at 02 9305 3888? Alternatively, you can contact our head office at 02 9964 4000. Best regards, JAX Tyres.
Hello, after a short talk on what to choose between Pirelli Verde all season and ATR for my Cherokee, I was advised that ATR should be my choice. All good up to after the order, payment, tyres fitting and ...driving through Melbourne suburbs/city. These tyres are very sleeper especially when turning right St intersection, accelerating quick from full stop or even after accelerating after a turn. Is there any chance to return the tyres to Jaxtyres -Hawthorn and replace them with something more suitable??? Thanks. Cheers, Mihai (P.S. -I noticed other three merchants are having this 'satisfaction guaranteed" option)
Good Morning Mihai. Best to call store owner Steve at the Hawthorn store so he can help out and agree on the Verde vs ATR fitment, given these are now on your vehicle. Or you could drop by to the store. Their phone number at JAX Hawthorn is (03) 9819 1500 ). Best ^ JAX Tyres
How much to replace a clutch in a Hyundai Sonata ?
Good Morning Jinny. Not too sure as our stores don't replace clutches. We can help with all things tyres, wheels, brakes and suspension for the Sonata though! They may be able to point you in the right direction for a local shop. Your nearest store's details can be found at this link. Hope this helps a little. Regards ^ JAX Tyres https://www.jaxtyres.com.au/tyre-stores
how come get charged for valve balance and fitting just bought 4 tyres hankook 31x10.5x15 109q rt03
Good Morning Bandicoot. Looks like you got an amazing deal! The normal price for 4 of this Hankook size and tread pattern is $214 x 4 = $856 minus the current promotional cashback = $756. The tyre price on your invoice is split out to show the cost of the tyre, plus fitting, balancing, tubeless valve and waste tyre management fee. These are all standard charges included within the tyre total you were quoted and charged. Hope this helps! Regards ^ JAX Tyres https://www.jaxtyres.com.au/tyres/brands/hankook/dynapro-mt-rt03?pid=84781
Hi, How much is a wheel alignment for Mazda 6 wagon 2011 and is there any deals if I buy 4 tyers also? I am looking at the michelin pilot sport 3 215/50r17 91w
Good Afternoon Cheryl. Thanks for the question. The wheel alignment would be $66 for a front and rear adjustment. There are plenty of deals on this month for a set of tyres suitable for your Mazda 6 including Michelin which is a very good choice. Buying a set of Michelin Pilot Sport 3s this month would result in $100 cashback off your invoice! You can put your vehicle into jax.com.au and make a selection / booking, or call your nearest store. Hope this helps. Best ^ JAX Tyres
A friend of mine got charged an extra 8 dollars for each tyre to come back every month to check for air. l have never heard of this. Did she get ripped off? Thankyou Paul
Hi Paul. Generally once Nitrogen inflation is agreed upon with the customer (rather than compressed air) it is $8 per tyre when the tyres are fitted then each return top up or check is free. Is this what happened? Here's some info on Nitrogen inflation in case it helps. https://www.jaxtyres.com.au/nitrogen-tyre-inflation Best ^ JAX Tyres
Would like a price for wheel alignment on toyota camry 2003.
Hi Lou. A front and rear wheel alignment for this vehicle is $66. Hope this helps! Best ^ JAX Tyres
Do you buy 4wd tryes n rims?
Hi Mark. We do buy and sell 4wd tyres and rims. Tyres include highway, all terrain and mud terrain options. Hope this helps and please call or visit your nearest store if you need more information. The range is also available on jaxtyres.com.au - Best Regards ^ JAX Tyres Your nearest store can be found at https://www.jaxtyres.com.au/tyre-stores
I wish to enquire if the Jax dealership in MC Graths Hill or Blacktown will be open on Friday 25/3/16 or Saturday 26/03 16?
Good Morning Elmo. Sorry to reach you after the fact. We tried to place Easter trading hours on the store site during this long weekend. Unfortunately the store was closed for all 4 days at JAX Tyres Windsor and will re-open tomorrow - Tuesday. Best ^ JAX Tyres https://www.jaxtyres.com.au/tyre-stores/nsw/windsor
Just wondering how much I'm up for cost wise for a balance and alignment on my ve ute?
Good Afternoon Liam. This may vary but generally $49 for a front axle wheel alignment or $66 for a front and rear alignment. Balancing is included in the purchase of new tyres along with fitting, tubeless valve, waste tyre management fee and GST. Balancing for tyres already fitted is typically $8 per corner or $12 per corner for a premium balance. Hope this helps! Regards ^ JAX Tyres
I am after some good tyres for my xr8 that will last for at least a couple of years with good tread, and that don't slip in wet weather.
I am not a hoon, I only do that on a very rare occasion when I am going around a corner (lol).
Can you help me please?
Good Afternoon MARSHALL. Fair question ;) We have good tyres at a range of prices, moving towards Bridgestone, Goodyear and Dunlop options. This month there's a 4th tyre FREE deal for Bridgestone Potenza tyres which may be of interest for your Ford XR8 (nice car by the way). Find the specific size and specs for your vehicle (depends on year and series) in addition to your nearest store at jaxtyres.com.au
Hi would Achilles ATR sport 235/45 r17 tyres be ok for my 2004 ford xr8 sadan car . If so would coffs harbour store be safe to do them. As I have been told some bad things about this place bill 0265683348
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