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JAX Tyres

JAX Tyres

3.5 from 529 reviews · View Statistics
See the Best Vehicle Accessories, Parts & Tyre Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by JAX Tyres & Auto

Reviews

2.6
8 reviews
5
(3)
4
(0)
3
(0)
2
(1)
1
(4)
  • Product Quality
    3.0 (7)
  • Return Claim MadeYes (8) · No
  • Customer Service
    2.4 (7)
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Reviewer Photos & Videos

  • Thumbnail

Absolute Grubs that take advantage of woman, avoid like the plague

published

Rang on Monday and got a quote for $1061 for 4 x Hankook tyres for a CX8, + $79 for wheel alignment, $1140 total, booked the service and told them my wife would bring the car in, they saw a woman and thought, lets take here for a ride, charged her $1463, and extra $323 above the quoted price, the tyres were even advertised on there website at $265 each yet they still charged her $323 each +++, saw a woman and took advantage, sexist grubs, you can take the tyres back off and give me my money back.

Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store LocationCapalaba
Duc Tuan
Duc TuanSydney, NSW

Overcharged

published

I was bring my car to Jax Tyres for alignment. And a guy who work in there told me I need camber bolts kit which cost me 350$ including alignment.
I can’t imagine that 4 small bolts worth 280$ lol

Product Quality
2/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeYes
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Martin B
Martin BSouthwest, VIC
  • 6 reviews
  • 3 likes

all over you with care then NOT INTERESTED when a problem

published

3rd set of tyres with JAX. supposedly high end 4WD tyres suggested (BFG GOODRICH allterrains KO2). returned to store at around 40% wear with crazy noise and multiple splits in walls of tyres (non impact). staff very concerned and took photos, a week later no contact, when asked..."our engineers say its curb impact".... on all 4 tyres???? no rim damage, no cuts just fractures in the "tri guard" walls.
Also BFG had a special at the time offering free swag if set of 4 purchased.... OH, not applicable with the great price they gave me so don't try to claim..($1400.00 sale)... did you give the swag to your kids?

Will go elsewhere for next set as will my entire family and friends. Plenty of choice in Geelong.

Product Quality
1/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeYes
Store LocationGeelong, Victoria
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Julie Hill
Julie HillNorth Western Region, NSW
  • 2 reviews
  • 1 like
  • Verified

Faulty tyre & service/Poor customer service

published
  • Thumbnail
Product Quality
2/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store LocationSingleton
JAX Tyres & Auto
JAX T.JAX Tyres & Auto
Julie Hill
Julie Hill
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Julie, The team at Singleton are now waiting for your details to give you a full refund following on from the tyre being deemed faulty at Bob Jane. Thank you, JAX Tyres

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SunriseBoy
SunriseBoySouth East Queensland, QLD
  • 26 reviews
  • 15 likes

Three visits and the car has never made so much racket

published
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store LocationYeerongpilly
AP
APPerth, WA
  • 40 reviews
  • 59 likes

Jax Kwinana - extremely good service and prices

published

Angelo is a great guy, really helpful. I bought four new tyres under the Jax Platinum Care program at a different store on the east coast before moving to Perth. These tyres have worn excessively. Angelo has been a true gentleman and a pleasure to deal with to help me try and sort this issue out, despite the initial purchase being made on the other side of the country. I have now bought four new Michelin tyres for my second car from him, and I’m about to buy another two tyres for my third car. Jax Kwinana is quite a new store - I hope to see Angelo succeed. It is a bit out of my way, but I will keep going back because he has done the right thing by me in trying to sort out the issue with tyres purchased at a store in another state.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationKwinana
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi AP, thank you for posting this review, its always a pleasure to receive such positive feedback from our customers. Hope you enjoy your Michelin tyres. Look forward to your next visit. Kind regards, JAX Tyres

Ian
IanWollongong
  • 20 reviews
  • 4 likes

JAX Tyres Fairy Meadow - Low Prices and Excellent Service for nearly 20 Years

published
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationFairy Meadow
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Ian,
Thank you for your review and for taking the time to share your experiences. We appreciate your feedback and continued support. Look forward to your next visit. Kind regards, JAX Tyres

Kerroney
KerroneySouth East Queensland, QLD
  • 3 reviews

Over and Above Service

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes

Questions & Answers

noah w.
noah w.asked

if the wheel of my car is wonky 6 months after it is service can i get a refund

1 answer
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Noah, Thank you for your enquiry. Could you please inform us which store you visited, so we can forward this feedback onto them and have someone get in touch with you? Thanks, The JAX Team

Philip S.
Philip S.asked

Are you able to fit dash/rear cams

1 answer
JAX Tyres & Auto
JAX T.JAX Tyres & Auto

Hi Phillip, Thank you for getting in contact with us. Please let me know which is your nearest JAX store and I will check with them first. Thanks, The JAX Team

Barry M.
Barry M.asked

Quote for wheel Balance Holden rodeo 4 wheels 16" rims rear wheel drive.

2 answers
Tee Bags
Tee Bags

I think it was about $10 per wheel

David185
David185

I know that for my very very small wheels on my Proton Preve I was surprised to find that wheel balancing was only $8 per wheel but my tyres and wheels are significantly smaller than a Holden Rodeo

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Details

CategoryPhysical Shops and Vehicle Accessories, Parts & Tyre Shops
Type of Products OfferedTyres
Offers Fitting / ServicingYes
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