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Jayco Journey Pop-Top
3.2 from 45 reviews

Reviews

3.2

45 reviews
5
(10)
4
(14)
3
(6)
2
(5)
1
(10)
  • Value for Money
    3.8 (4)
  • Cleaning & Maintenance
    4.3 (3)
  • Mileage 42,075 km (4)
  • Comfort
    4.0 (3)
  • Exterior Build Quality
    4.0 (3)
  • Interior Build Quality
    3.5 (4)
  • Off-roading Performance
    3.5 (4)
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cobber

cobberGreater Melbourne (Metropolitan), VIC

  • 2 reviews

DISAPOINTED JAYCO PURCHASER

published
Value for Money
Mileage 300 km
Functionality
Comfort
Exterior Build Quality
Interior Build Quality
Off-roading Performance
1 comment
cobber
cobber
hey you

hey you

  • 3 reviews

Had it for 9 months

published

Jaycee Journey DX Outback, bought it new , tows well, nice looking van,,nice design shame it was put together by Richards Craniums,,,nothing was as it should have been,,,repairs under warranty took for ever,,,dripping shower washer replacement took 4 weeks = that over filled the cup of unhappiness, sold it at a loss after 9 months, bought 14 yrs old Future System caravan no problems at all.

Purchased in March 2018.

Cleaning & Maintenance
Value for Money
Mileage 5,000 km
Functionality
Comfort
Exterior Build Quality
Interior Build Quality
Off-roading Performance
See all answers

Easy fix to Lift roof of van

published

Move struts 300mm,up the gas struts to 600 ,new vans are already moved and the gas struts are 630 ,will make it a one person lift easy l have a 2012 van

Purchased in December 2011.

Cleaning & Maintenance
Value for Money
Mileage 120,000 km
Car ModelToyota HiLux MK7.III
Functionality
Comfort
Exterior Build Quality
Interior Build Quality
Off-roading Performance
See all answers
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love the van not fussed with the cuppoard doors screws to small to much three ply used

published

very well easy to tow its just the woodwork not good lot of fixing to be done putting up the roof is a two person job I wish I had really checked on weigh you can carry

Floor Plan17ft
robert42

robert42Northern Region, NSW

  • 6 reviews

Not Perfect

published

Heavy glass shower door fell off,electric brake wiring under van breaking,wheel alignment out of spec,van heavier then what's on compliance plate,plastic cupboard handles breaking,water leak above bed no sealant on part of roof, quality control at factory poor good to tow but so many problems.

Floor Plan17.55-9

Not one for unsealed roads

published

Purchased brand new Journey DX Outback only to take it on gazetted unsealed roads and lots of damage. We were not off road and drove to conditions with reduced tyre pressure. Shower door fell off marking cubicle and hole in flooring, all drawers dropped and hinges. Inside is fitted out as normal caravan. No additional measures taken to make inside suitable for unsealed roads. Great looking van but be prepared to spend time reinforcing it to suit conditions. Lots more damage to list but hoping all fixed under warranty.

Floor Plan17-55-9

Love it

published

It is a great van and easy to toe and get into tight places , We love it and have had no problems with it to speak of. Have had it on gravel road and it stands up well

Floor PlanDouble bed standard floor plan
JJO17

JJO17Perth, WA

Very good van, tows great

published

Very stable with passing trucks and not affected by wind. Van tows great and brakes well once you have the brake controller set up correctly. Pop top comes down with movement and needs to be checked each time it’s lowered. Small issues with QC but acceptable. Very comfortable and well laid out. Everything works and there is a big improvement in quality control. Very happy with our new van.

Floor Plan17-55-9 Outback DX
1 comment
JJO17
JJO17

One year and van has been excellent. Would gladly give 5 stars now. Had some great trips to some interesting and challenging places. Highly recommend the Journey Outback DX 17ft.

mylestom

mylestomCoffs Harbour, New South Wales

Multi issues and more each time we take it away for a holiday. Just continual Stress

published
Floor Plan17.55-8
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mako33

mako33tumbarumba

A heap of junk

published

70 problems over the last 2 years, It has been back to jaycos factory 3 times for rebuilds. Now the mess they have made of it the last time it was there. The workmanship is nothing short of appalling. No quality control at all. You would think they would have learnt by there mistakes by now. Trying to get a new one out of them at on cost.

Floor Plan17 foot d/bed seperate shower/toilet at rear
Pommy

PommyMount Victoria, NSW

First van no worries .

published

We found the van to be well built even though mass produced, few little problems but our dealer at Orange NSW was great. Considering it's not the off road model and we have taken it to Birdsville twice we have gotten away reasonably unscathed. Only problem has been the fridge died, seems to have degassed itself

Floor Plan17' touring
Paul

Paul

  • 2 reviews

Well we just love it!

published
Floor PlanJourney poptop 17.55-8 OB 16yj

Issue with cupboard handles and roof alignment

published

This is my first van very happy with it tows great has the room we need except the handles on the cupboards they are plastic and fall apart why did they change from the push ones to the plastic pull ones. Roof doesn't line up properly when lowered cant latch on drivers side without physically pushing it over

Floor Plan17 foot
Not happy jan

Not happy jan

  • 2 reviews
  • 3 likes

Roof

published

Roof lifting very heavy all jayco journeys should be recalled and fix the problem. Airconditioning on roof to heavy makes roof come down out of alignment and cant latch down roof.

Floor Plan17 ft touring

Mostly happy, but dissappointed due to roof problems

published

Overall 70% satisfied but quality of workmanship in some areas disappoints. Roof is way too heavy for old style lifter system in use. Needs are radical re-think and/or re-engineering and strengthening of lifter bars. Roof comes down out of alignment making it hard to latch roof on drivers side of van. Keeping awning loose etc does not improve situation. Van tows well, like ensuite, single beds very comfortable, lighting very good, fridge and A/C both work well. Cabinet quality just OK, clearly not a lot of pride in workmanship. Does lack internal storage space. No pull out pantry although this was a great feature on our Freedom van. Would I buy another Jayco? Probably but steer clear of pop-tops.

Floor Plan17.55.9
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Shaz

Shaz

  • 2 reviews
  • 8 likes

Very very disappointed

published

Leaked in first rain, causing paintwork inside to bubble, was fixed and has done it again. Cupboard clips not working cupboards fall open during travel. Overhead cupboard broke away from wall. Solar panel controller failed. Blind refuses to come up. Window starring at screw point. Cupboard doors not aligned. Outside shower trickles only no pressure at all. Very unhappy customer here !!

Floor Plan17.55
Kathy

KathyMelb kilmore

Cupboard handles very stiff and falling of

published

Cupboard handles very poor quality. Overall good easy to tow good shower air con and heater good bed good lighting the only clock is too small need a bigger one.

Floor Plan17.55 journey

Great to tow!

published

Few teething problems with lights now fine. Very good to tow doesn't sway. Inside very well set out toilet & shower excellent. Aur conditioner bit heavy on roof to lift compared to discovery model but works very effectively. Comfortable inside .

Floor Plan17.55
Capnbazza

CapnbazzaPerth, WA

  • 10 reviews
  • 1 like

Built to a price but a dam good van for the money

published
Floor Plan17.55
Brad

BradPerth, WA

  • 3 reviews

Extremely Dissappointing.

published

No grease in Wheel Bearings(8). Non return Valve in scheme water incorrectly installed. Electrical terminals not crimped(squashed with pliers) Interior cabinetry very poorly installed; many cabinet components failed including the overhead cabinet which became detached. Yes these are being addressed under warranty, but why so poor workmanship? Lift your game Jayco. Not Happy

Floor Plan17.45-1
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Questions & Answers

John F

John Fasked

Journey Pop-Top

Where can I find an owners manual for a Jayco Discovery 2009

No answers
Eric L

Eric Lasked

Journey Pop-Top

I've got a leak in my jayco freedom pop top. Will the roof take my weight so I can locate the leak and fix the problem?

No answers
Mark Pegoraro

Mark Pegoraroasked

Journey Pop-Top

I have a journey outback poptop 15.48 model 2019
What is the total height of the van with the top open (incl aircon, solar panel and TV aerial)?

1 answer
Michael Robertson
Michael Robertson

I have a full height van not a poptop

Get an answer from our members and Jayco representatives

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