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JB Caravans
4.2 from 28 reviews · View Statistics

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Dishonest Salesman!!!

published

I recently purchased a used van only 2 year old, guaranteed it was in excellent condition.When towing van empty it fish tailed madly near causing an accident on freeway.Contacted salesman his remedy was just manually operate trailer brakes!!!!!!Contacted previous owner and found out the problem was there from day one.He told me he was sick of the lack of interest in trying to get it fixed and traded it on another van,and low and behold it was the same salesman who sold it to me as sold it new,knowing full well of the serious problem with the van. Beware of jb sales people they prepared to tell you anything to get a sale!!!!!

Bob

BobMelbourne

Very very bad caravans

published

You can tell everything cheap in the caravans we have bought caravan from this campony I would not recommend to anybody. They caravans leak and having brake problem the stove doesn't work. We have paid $59,000 and many many problems we come cross. Until they sold us the van they were very very help full after the problems started 3 months time we spoke the owner [name removed] they are very very unproffecinal and they asked us to pay money to get it fixed when it was still under warranty. We are disgusted I wouldnt not recommend this campony to anybody our other friend also had similar problems. Very bad customer service.

Leaking water stove didint work brake wasn't working

Deebee

Deebee

  • 3 reviews
  • 7 likes

Terrible after sales warranty

published

Be very careful when buying a new van. We looked at many companies for the last 5 years. Read a review that JB caravans gave great warranty and after sales service. It isn't so we have had problems with our van and can't get anything done been given such a run around. Shame really it has put us off so much after saving and researching for 5 years and then buying our first van. Not a good way to try to grow your sales .

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Questions & Answers

Cassie

Cassieasked

Dirt Gator 18'0" SB Bunk

What is the trick to turning on washing machine? I’ve used it before now can’t get it to turn on.

No answers
Past Tenant

Past Tenantasked

JB Caravans

i have a 2018 dmax i towed a jayco caravan with,i have purched a 2020 gator caravan,will i need a
adjustable tow bar please..than ks simon

No answers
brian g.

brian g.asked

JB Caravans

do jb make a caravan with tare weight of2500 kg

1 answer
Buddy
Buddy

Ours has a tare of 2568, so I would say yes as we had quite a few extras added to our dirt Roader. E.g. side club lounge with sting layout, 2 extra solar panels to standard. Best to check directly with them though. Cheers

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Details

Compare all 28 JB Caravans
CategoryCaravansCaravansCaravansCaravans
Sleeping Capacity2 people2 people2 people
Number of Axles22
Tare Weight2,300 kg2,370 kg2,530 kg
Travel Length8 m8.1 m8.2 m
Dimensions 3000 x 2480 x 8000 mm3000 x 2480 x 8100 mm3100 x 2480 x 8200 mm
Off-Road CapableNoNoNo
ExpanderYesYesYes
Pop-TopNoNoNo
Main Bed SizeQueenQueenQueen
Bathroom / Laundry InclusionsShower, Sink, Toilet and Washing MachineShower, Sink, Toilet and Washing MachineShower, Sink, Toilet and Washing Machine
Exterior FeaturesRear / Reversing CameraRear / Reversing CameraRear / Reversing Camera
Interior FeaturesAir Conditioning and TVAir Conditioning and TVAir Conditioning and TV
Kitchen InclusionsCooktop, Fridge, Microwave, Oven, Range Hood and SinkCooktop, Fridge, Microwave, Oven, Range Hood and SinkCooktop, Fridge, Microwave, Oven, Range Hood and Sink
Manufacturer Warranty3 year(s)3 year(s)3 year(s)3 year(s)
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