Had a faulty Microsoft Surface Pro keyboard that I purchased 3 months ago.
From the minute i walked in got treated like a leper.
Everyone turned their heads & ignored me.
After 5 mins went to front counter & girl at the front didn't want anything to do with it & said I needed to wait for sales staff.
I walked out.
I will never shop here again.

JBHiFi sometimes higher in devive stock and price comparing to other electronic retail store. Furthermore do not stock desired products though and a simple review of not having the right model in their stock is not published because does not meet standard. Actually, their rip off standard. That is so unexpected. Lucky did not buy too expensive devicd with refund and delivery problems.

My Dad has been BANNED from JB at Forest Hill Chase. All for saying hello at the door girl over a month ago. It was that blonde woman who kicked him out. I want to speak to someone about this. I'm really angry about this. He did nothing wrong. My Dad has had 4 accusations made against him, someone said he had his arm around one girl, and they accused him of belittling another staff member. He is always friendly. Not one warning he received. This is really upsetting to our family. He said Happy New Year to that blonde woman over a week ago, she ignored him, and walked away. You should be ashamed of yourselves, JB-HIFI. He is 82 years old. He would never harm a fly. He is the most harmless and friendliest man in the world.

How dare you.

I swore three years back never to visit the Tweed City store again after waiting an hour for service. Well, I weakened today and tried them again. Nothing has changed. They simply just don't have enough staff and those who weren't attending to customers were jovially talking to each other and ignoring those waiting around them. That's it for me.

I have made several purchases at the store in Geelong and more recently the Waurn Ponds store. There is a sales person named "Josh" who just seems to know everything about all forms of technology. I suspect he has worked in the industry for many years. I just purchase whatever he recommends as some times there are too many choices and he has never let me down. I only hope he does not "move on" which tends to happen when you FINALLY find a great assistant. never mind. Thanks JB and Josh

I bought my PS4 Pro from JB Hi-Fi, not even close to a year the console then crashes on itself destroying the entire harddrive so i sent it in for repairs 30th of November 2020. I was told by staff that it would take roughly less then 4 weeks. I call up on the 9th of January 2021 and i get told that JB Hi-Fi gave Sony the wrong Serial Number so my PS4 Pro wasnt sent to Sony a whole 17 days after i put it Playstation for repair!

This service is absolutely terrible and the woman that was talking to me over the phone didn't even say sorry, she didn't seem to care or to even try help me!

Im making sure none of my family, friends, relatives, everyone not to buy from JB HI FI EVERRRRR!!!!

DO NOT GIVE JB-HIFI YOUR DETAILS FOR SMS/EMAIL RECEIPTS. After doing so INSTORE I have been targeted by sms scams. Not a new thing but this time they know my full name
(not email name) phone number, suburb I live in and store i shopped at. The only way for this to happen is from INSTORE AT JB-HIFI I have never and will never give this info out online.
So do not give your information to JB-HIFI instore..

ASUS-ROG STRIX G512LW-AZ003T is the best gaming Laptop I have used. Screen is crisp and clear. It has powerful graphics, easy to use, and unique and beautiful design.Great value for the price. I will recommend to anyone.

I had just moved home and was in need of new appliances, yes JBhifi in Penrith was utterly chaotically busy but I did manage to find someone who could help me. They managed to track down the microwave my wife and I wanted and gave us some great help around information on a new TV (which we'll get in the new year). Also, congrats for masks and pointing out to customers when they are not social distancing.

Waited 10 minutes at TVs. No staff acknowledged me. Sales point sprung up where I was waiting with crowd control nonexistant.

DON'T BUY LENOVO tabs from JD HI FI They refuse to bring in screen protectors. Not happy with staff "too bad" attitude.

I needed guidance and assistance for a hearing impaired person. I was helped by a courteous, knowledgeable sales assistant (Steve) who directed me towards a few suitable wireless headphones and subsequently purchased a set of Bose wireless headphones for our television that have made a huge difference to a hearing experience. It’s always a simple, attentive and professional experience to purchase through JB HiFi, you do not need not to go elsewhere.

Can't speak highly enough of JB Hi Fi Shepparton sales staff & especially the Manager. Bought a Samsung S3 Watch & they were extremely helpful. Would highly recommend this store to anyone wanting expert service & advice.

My goto store for technology if I know what I want. Hard to get staff as they are always busy. Ask for a discount as they give about 10% if asked

Shout out to helpful man who spent 10 minutes going through products with me even though I didn’t realise he didn’t work there.