Today my wife and I visited JB HiFi Eastgardens and were served by a very pleasant young male sales person. He was delightfully pro-active in solving our queries in an exceptionally good manner and we were very satisfied with our purchases. We then asked to speak with the manager and complimented her on the great customer focussed culture which we believe flows down from management in any business.
Our shopping experience was exceptionally pleasant.

On Thursday 18th February 2021 I bought the Ezymount VLM3400B Full Motion TV Wall Mount (23-55") for $69 so I can put my Hisense 55R5 55” 4K UHD TV on the wall so I can watch it when I move into my own unit in March 2021. The staff were kind and thoughtful to me and the service was fantastic because they gave me a great bargain.

The headset is really cute and comfortable.

The sound so far is great.

If there is 1 thing I would improve, I'd include an Aux cable option for when it loses battery during a game and you need to panic plug it in via AUX.

Otherwise, it is great and I am loving it so far.

On Monday 28th September 2020 I bought the Sunbeam Barista Max EM5300S (Silver) for $105 so I can make different types of coffee for when my family and friends come over. This is for when I move into my own unit in September 2020. The staff were kind and thoughtful to me and the service was fantastic because they gave me an excellent deal.

My mum and I needed to purchase a laptop for high school and we drove to parramatta and we were served by a lady named Gena. Honestly we need more people in the world like her because she was an outstanding assistant and helped us with our last minute shopping.
If the JB Hi-Fi manager at parramatta finds this, please promote Gena because she was outstanding.

Thank you. Really good customer service to assist our purchase of a iPhone 12 pro max and Apple Watch. Highly recommend.

I have made several purchases at the store in Geelong and more recently the Waurn Ponds store. There is a sales person named "Josh" who just seems to know everything about all forms of technology. I suspect he has worked in the industry for many years. I just purchase whatever he recommends as some times there are too many choices and he has never let me down. I only hope he does not "move on" which tends to happen when you FINALLY find a great assistant. never mind. Thanks JB and Josh

I went to my usual JBHifi stores at Carseldine and Northlakes to buy the Garmin Vivofit 4 which were on special in JBHifi catalogue. Both stores have no stock and they said that I should order online. A friend told me to try the Morayfield store.

Richard from JBHifi Morayfield was very helpful and offered a transfer and collect as they have no stock. 36 hours later I received a text message to collect my watch from the store. I am surprised that other JBHifi stores did not mention about this service. I was very happy with Richard's excellent customer service and I will definitely shop at Morayfield JBHifi in the future.

ASUS-ROG STRIX G512LW-AZ003T is the best gaming Laptop I have used. Screen is crisp and clear. It has powerful graphics, easy to use, and unique and beautiful design.Great value for the price. I will recommend to anyone.

I had just moved home and was in need of new appliances, yes JBhifi in Penrith was utterly chaotically busy but I did manage to find someone who could help me. They managed to track down the microwave my wife and I wanted and gave us some great help around information on a new TV (which we'll get in the new year). Also, congrats for masks and pointing out to customers when they are not social distancing.

Shout out to Ben and Manny ( hope I spelt it right ).
Friendly, helpful and engaging.
Nice size store which is great to help social distance.
Superb shopping experience all round.

I purchased from JB HI FI Burleigh Heads QLD a Samsung TV and a Sonos Arc Sound bar which were installed (FRI) 6 days ago. Had sound issues with the Sonos, Fargo from JB HI FI had the installer's back on TUE, appeared to fix the issue, same problem again on WED. No issues Farbo arranged for a brand new replacement sound bar and this was installed THU. Working. You can't buy service like this. Well done JB HI FI, Bill M

Bought a $2250 HP laptop for my daughter for Christmas 2017. If failed in November 2020 so we did a claim under the extended [3year] warranty we added to the purchase. After a few weeks of sending it off [at their cost] and getting it assessed, they sent a purchase order for a new $2250 HP replacement [much higher spec], arranged to pick it up at the nearest JB, all done

I had a wonderful experience from JB Hi-fi, the Parramatta branch. They helped me with an exchange of a product I wasn't happy with. Zion and the other salespeople were super helpful. I would definitely recommend getting your electronics and sundries from JB hifi

I needed guidance and assistance for a hearing impaired person. I was helped by a courteous, knowledgeable sales assistant (Steve) who directed me towards a few suitable wireless headphones and subsequently purchased a set of Bose wireless headphones for our television that have made a huge difference to a hearing experience. It’s always a simple, attentive and professional experience to purchase through JB HiFi, you do not need not to go elsewhere.

Can't speak highly enough of JB Hi Fi Shepparton sales staff & especially the Manager. Bought a Samsung S3 Watch & they were extremely helpful. Would highly recommend this store to anyone wanting expert service & advice.

Today I returned out of warranty waterproof Bluetooth & MP3 earplugs to Mt Ommaney store (Brisbane) as they did not work while swimming as advertised. They were purchased in Adelaide and given as a gift. I have only recently started swimming again and had not previously used in the pool hence did not realize they were not fit for purpose.
I was given a store credit for which I am very appreciative. Great service!

Just spoke to José (Jay) in the gaming dept at Fountain Gate and seriously nothing was too much trouble for him and I was only enquiring about a headphone jack! An absolute pleasure and an asset to your company!