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and had a wonderful shopping experience with one of the game techs. Who got me on the short list for the new PS5. Thanks JB always a happy customer
- JB Hi-Fi Retail Stores
Perfect Little Multifunction Printer
I purchased the Epson Expression Home XP-3105 Multifunction Printer and all I can say is wow I am impressed. They are small, modern and do everything they need to do with a very small price tag. Great for the home office as they don't take up a lot of space. Cartridges are individual colors so each one can be purchased when needed as opposed to the expense of replacing full color cartridges. So easy to set up and functionality is excellent.
Took some time to find what i was after but finally a staff member helped me and did a price match
Hornsby Westfield store
Shankar (manager) was so helpful understooding my problem. He solved this even when he didn't have to. Excellent customer Service
GREAT SERVICE BUT GET RID OF YOUR DIGITAL RECEIPTS THAT YOU SEND BY TEXT
We bought a samsung phone for m7 86 yr old mother. She is not very good with this stuff. The assistant was extremely helpful and kind .
BUt complaint is about the digital receipt that you text then you want a code . Seriously !? Just give a printed receipt when we but the goods. It's too difficult and doubling up
Great Sennheiser 458bt
I bought these to replace my Sony WH1000XM4.
The 458bt are not as big over the ears as Sony but that suits me. I found Sony too big - they swallowed me up and were all consuming. I can wear the 458bt all day with no problem.
The base sound isnt there as in Sony but I'm happy with the clear, crisp, neutral sound for music and podcasts.
I don't think the noise canceling stacks up against Sony either.
Set up was easy and app is ok but basic.
Bluetooth is good. I can wander outside and it stays connected.
Control buttons on the side are a bit ...
Alex T (amazing Manager at Lakeside Joondalup)
Hi there, just wanted to say that Alex T (manager of the phone department at Lakeside Joondalup) went over and above to help us out with the purchase of a new phone yesterday. Not only did he help us with the Telstra plan (which I know JBHiFi sales staff always do) but he helped us to purchase the right kind of phone for us - one that we can switch to the 3G network as that is the only network that can service our area. He also spent time to help me transfer all of my data over (something which would have taken me hours to do). I walked out of ...there with a brand new phone, able to use it straight away to message people for my business. He took all the hassle away and didn't forget to wish me a happy birthday when I left. Alex T you are amazing. Thank you!!
Great experience polite very knowledgeable staff helped with my modem/router today, And a electric scooter last week ? Highly recommended... Great store every thing you need technical ?
Purchased a phone
Purchased A motorola g9 plus. staff was friendly and easy to get along with, they were busy, and i did not mind waiting at all. they did their upmost best to get me served , and assisted me with the new afterpay system, as i did not understand how it worked correctly. i was used to the old system. was happy, got my new phone that afternoon. phone is excellent quality. happy customer.
Mango hill store. (northlakes)
Fantastic Customer Service
Team member Colby went above and beyond to source the product i wanted... demonstrating both a friendly and efficient disposition.
Best Prices and Service
I have never had an issue with them. We had a couple products fail within warranty period, which JB switched for new ones and upgraded versions also. Their prices are always the best out there and you still get further discounts if you ask for it.
- JB Hi-Fi Retail Stores
Great experience all round, thank you!
Purchased a brand new pair of Beats headphones and the overall experience was fantastic. Plenty of help in store and a smooth process from the moment I walked in. Can't beat JB Hi-Fi.
Especially in Hurstville, staff are kind of disconnected with the customer, we need to chase them to find something, even while you pay them at counter they have no eye contact, they chat with friends ignoring customers.. shameful for practising such a workplace culture...
Excellent Customer Service
I would like to compliment a lovely young man who exceeded our expectations of wonderful customer service
First i went to Telstra to buy a phone & was told it would be quite a significant wait time & to book a date next week sometime to do this
I then went to JB HI Fi at Miranda and was pleasantly greeted by a lovely young man ‘ Lauchlan ‘
He assisted me to buy a phone and was able to access my telstra account and advise on best data costs that would assist me with my new phone
He then set my new phone up for me with protective cover and c...
JB Hi Fi always great service
I have been to JB Hi Fi to purchase electronics items since many years, especially there Marion store in Adelaide SA. It's always good service from JB. But I am writing especially this review to appreciate the service provided by sales executive Cayleigh when I purchased iphone 12 pro. She was amazing, genuine in her efforts and service. She seems relatively new to her job but I think she has done fantastic job to work out special Telstra offer to me. I highly recommend Cayleigh for her work...Thanks.
Questions & Answers
Do they have lay by
Does JB Hi-Fi offer Afterpay and ZipPay?
We do not currently offer Afterpay or ZipPay as payment options on our website or in our stores.
Whilst Afterpay is currently not available, we do offer alternatives that do not require upfront payment. You can check out our interest free finance options here.
You can easily and quickly apply online, and take your approval in store to make your purchase.
Please note: interest-free finance is available for in store purchases only and is not available online.
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