Purchased a brand new pair of Beats headphones and the overall experience was fantastic. Plenty of help in store and a smooth process from the moment I walked in. Can't beat JB Hi-Fi.

I would like to compliment a lovely young man who exceeded our expectations of wonderful customer service
First i went to Telstra to buy a phone & was told it would be quite a significant wait time & to book a date next week sometime to do this
I then went to JB HI Fi at Miranda and was pleasantly greeted by a lovely young man ‘ Lauchlan ‘

He assisted me to buy a phone and was able to access my telstra account and advise on best data costs that would assist me with my new phone
He then set my new phone up for me with protective cover and c...

I have been to JB Hi Fi to purchase electronics items since many years, especially there Marion store in Adelaide SA. It's always good service from JB. But I am writing especially this review to appreciate the service provided by sales executive Cayleigh when I purchased iphone 12 pro. She was amazing, genuine in her efforts and service. She seems relatively new to her job but I think she has done fantastic job to work out special Telstra offer to me. I highly recommend Cayleigh for her work...Thanks.

A big shout out to Jarrud from Maroochydore JB Hi-Fi store for the great service he gave me. JB's my go to store and it proved again to be the right choice.
Bought a laptop that turned out to be a dud. But its when things go wrong that you measure the worth of the store and the people working in it.
Jarrud Couldn't be more helpful, replaced it with an upgraded computer at a fantastic price as they didn't have a similar replacement in stock. He even rang a few days later to check how it was all going. Thanks Jarrud

My local store has great staff, easy parking and simple returns. There’s no pressure to buy the most expensive model

Nadia & Tim made the shopping experience excellent . We will always recommend these staff members aswell as JB Hi Fi , Will shop there again soon!

Today my wife and I visited JB HiFi Eastgardens and were served by a very pleasant young male sales person. He was delightfully pro-active in solving our queries in an exceptionally good manner and we were very satisfied with our purchases. We then asked to speak with the manager and complimented her on the great customer focussed culture which we believe flows down from management in any business.
Our shopping experience was exceptionally pleasant.

On Thursday 18th February 2021 I bought the Ezymount VLM3400B Full Motion TV Wall Mount (23-55") for $69 so I can put my Hisense 55R5 55” 4K UHD TV on the wall so I can watch it when I move into my own unit in March 2021. The staff were kind and thoughtful to me and the service was fantastic because they gave me a great bargain.

The headset is really cute and comfortable.

The sound so far is great.

If there is 1 thing I would improve, I'd include an Aux cable option for when it loses battery during a game and you need to panic plug it in via AUX.

Otherwise, it is great and I am loving it so far.

On Monday 28th September 2020 I bought the Sunbeam Barista Max EM5300S (Silver) for $105 so I can make different types of coffee for when my family and friends come over. This is for when I move into my own unit in September 2020. The staff were kind and thoughtful to me and the service was fantastic because they gave me an excellent deal.

My mum and I needed to purchase a laptop for high school and we drove to parramatta and we were served by a lady named Gena. Honestly we need more people in the world like her because she was an outstanding assistant and helped us with our last minute shopping.
If the JB Hi-Fi manager at parramatta finds this, please promote Gena because she was outstanding.

Thank you. Really good customer service to assist our purchase of a iPhone 12 pro max and Apple Watch. Highly recommend.

I went to my usual JBHifi stores at Carseldine and Northlakes to buy the Garmin Vivofit 4 which were on special in JBHifi catalogue. Both stores have no stock and they said that I should order online. A friend told me to try the Morayfield store.

Richard from JBHifi Morayfield was very helpful and offered a transfer and collect as they have no stock. 36 hours later I received a text message to collect my watch from the store. I am surprised that other JBHifi stores did not mention about this service. I was very happy with Richard's excellent customer service and I will definitely shop at Morayfield JBHifi in the future.

ASUS-ROG STRIX G512LW-AZ003T is the best gaming Laptop I have used. Screen is crisp and clear. It has powerful graphics, easy to use, and unique and beautiful design.Great value for the price. I will recommend to anyone.

I had just moved home and was in need of new appliances, yes JBhifi in Penrith was utterly chaotically busy but I did manage to find someone who could help me. They managed to track down the microwave my wife and I wanted and gave us some great help around information on a new TV (which we'll get in the new year). Also, congrats for masks and pointing out to customers when they are not social distancing.

Thanks Trevor from Thomastown JB Hifi in vic.

I was after an apple watch se nike for my wife and checked in one than one store. They all memtioned there was no stock.

However, Trevor went beyond. He was very friendly and helpful. He suggested me other apple watch models that were available in stock.

Unfortunately, none was suitable as either it was too big or it was over my budget. He then check on jb hifi store and check for a normal 40mm se for any stocks.

He managed to find there were some in prahan. He went to the extra mile to my surprise by calling the prahan store and got it arranged to be send to thomastown so I could pick up later.
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I purchased from JB HI FI Burleigh Heads QLD a Samsung TV and a Sonos Arc Sound bar which were installed (FRI) 6 days ago. Had sound issues with the Sonos, Fargo from JB HI FI had the installer's back on TUE, appeared to fix the issue, same problem again on WED. No issues Farbo arranged for a brand new replacement sound bar and this was installed THU. Working. You can't buy service like this. Well done JB HI FI, Bill M

I needed guidance and assistance for a hearing impaired person. I was helped by a courteous, knowledgeable sales assistant (Steve) who directed me towards a few suitable wireless headphones and subsequently purchased a set of Bose wireless headphones for our television that have made a huge difference to a hearing experience. It’s always a simple, attentive and professional experience to purchase through JB HiFi, you do not need not to go elsewhere.

Can't speak highly enough of JB Hi Fi Shepparton sales staff & especially the Manager. Bought a Samsung S3 Watch & they were extremely helpful. Would highly recommend this store to anyone wanting expert service & advice.

Lochie from the Phillip, ACT Store assisted me and my intellectually disabled brother today with setting up a new very basic phone with a new sim card. Lochie went above and beyond and after a very stressful morning with Telstra, he was my knight in shining armour. Thank you Lochie :)