GREAT SERVICE BUT GET RID OF YOUR DIGITAL RECEIPTS THAT YOU SEND BY TEXT
We bought a samsung phone for m7 86 yr old mother. She is not very good with this stuff. The assistant was extremely helpful and kind .
BUt complaint is about the digital receipt that you text then you want a code . Seriously !? Just give a printed receipt when we but the goods. It's too difficult and doubling up
Great Sennheiser 458bt
I bought these to replace my Sony WH1000XM4.
The 458bt are not as big over the ears as Sony but that suits me. I found Sony too big - they swallowed me up and were all consuming. I can wear the 458bt all day with no problem.
The base sound isnt there as in Sony but I'm happy with the clear, crisp, neutral sound for music and podcasts.
I don't think the noise canceling stacks up against Sony either.
Set up was easy and app is ok but basic.
Bluetooth is good. I can wander outside and it stays connected.
Control buttons on the side are a bit ...
Overall a good experience
Click and collect has been great during COVID (VIC), with fast pickup times. Prior to this, I had good experiences instore including warranty returns / exchanges.
Pricing could be sharper on some items, but on occasion it's worth paying a few more $$ to get it same day.
Common sense prevails
After sending in complaint about an iPhone we purchased not working within a week and initially been told to take it to an apple store an hour away, the manager stepped in and let us exchange for an upgrade iPhone. Thank you very much. Appreciate it.
Best place to get products
Although products were limited ,products were genuine and there are lot of offers .Limited customer service staff so hard to get with one,i love JBHIFI but more products need to be add
The reviewer stated that an incentive was offered for this review
Friendly staff and great service
Purchased a TV from here wanting it specifically for gaming. The salesman with honest and very helpful, from the first point of contact to the very end of the sale. Would definitely recommend JB Hi-Fi at Kawana, they helped with my latitude finance card and did everything that they could to make the transaction easy
Great product-kambrook rice cooker
I bought this rice cooker as recommended in-store, my 1st cook was so fast and easy with brilliant fluffy rice ready just before I finished cooking my curry...excellent product..great price .$49.
Joshua from the Liverpool store was patient and attentive to my need for having to purchase a Lap Top with special specifications.
He provided technical advise in a simple way for me to understand and provided me with multiple ideas on few products allowing me to make a sound decision.
- JB Hi-Fi Retail Stores
Good product, lack of organization
Bought a pair of airpods from the store in Brisbane city. The product is great and the costumer service was okay! I had gone to another brand of the store the same day earlier and was told that there were no more airpods nearby... Maybe a lack of organization, but they were available in the closest store.
My local store has a fantastic team that work well together and communicate to match your needs, We have frequently been offered further discounts resulting in our return to purchase goods.
- JB Hi-Fi Retail Stores
I purchased a mobile phone while it was on special. The store at Carousel held the product for me and made it an easy purchase. Staff were good. I will be back.
Review collected in partnership with JB Hi-Fi Retail Stores
- JB Hi-Fi Retail Stores
Great company and service
Always able to get help have a great range of music and games for very fair prices have always loved my experience with there staff happy and friendly easy to deal with
Good Customer Service
The staff over at the Myaree super store is awesome! They are knowledgeable with their products and can point you to the right direction.
I bought the wrong item initially and had to come back for a refund and they were more than happy to accommodate as well!
Kudos to you guys!
Service at Doncaster Westfield is pretty good, staff always happy to help. Sometimes may be hard to find staff, but tgey are always very friendly. I enjoy shopping at JB.
Price matched saving me money
Went to my local store to get a phone printer for my daughter. After doing some research I noticed it was $40 cheaper elsewhere but the sales guy said they would price match to save me going to the other shop.
Questions & Answers
Do they have lay by
Does JB Hi-Fi offer Afterpay and ZipPay?
We do not currently offer Afterpay or ZipPay as payment options on our website or in our stores.
Whilst Afterpay is currently not available, we do offer alternatives that do not require upfront payment. You can check out our interest free finance options here.
You can easily and quickly apply online, and take your approval in store to make your purchase.
Please note: interest-free finance is available for in store purchases only and is not available online.
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