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JB Hi-Fi Retail Stores

JB Hi-Fi Retail Stores

2.7 from 465 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (4)
  • Return Claim MadeYes (2) · No (2)
  • Customer Service
    4.5 (4)
  • Warranty Claim MadeYes (4) · No
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Myopinion

MyopinionSouth East Queensland, QLD

  • 10 reviews
  • 8 likes

Very helpful with returns

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationHelensvale
Warranty Claim MadeYes
Charlie

CharlieSouth East Queensland, QLD

good service at JB Hi Fi Queen St

published

Great team, helpful and efficient service. They assisted me when I needed to replace some faulty headphones through the extended warranty service, and helped me to find a replacement product that was more suitable.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBrisbane Queen Street
Warranty Claim MadeYes
tcam

tcamSouth East Queensland, QLD

  • 13 reviews
  • 2 likes

Love JBHiFi!

published

JBHiFi have a massive range of electronics, home appliances and media. Easy to talk to staff make the process of choosing and buying enjoyable. There is no 'hard sell' like some other major retailers. If it's not in stock, they'll get it. Exchanging, warranties are all easy processes and you are never made to feel inferior. When I want electronics JBHiFi offer the best prices and service always.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Ruby Burger

Ruby BurgerSydney, NSW

  • 2 reviews
  • 1 like

New 65inch TV - Great Service

published

Best customer service , straight forward to the point. I knew more or less what I want whiten my my budget and they helped me right away. Easy to find the stores always big signs and sales. Staff always helpful and friendly , maybe just get a name tag as its hard to notice the difference between staff and customers

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationMoore Park
Warranty Claim MadeYes
Product PurchasedHisense TV
See all JB Hi-Fi reviews

Questions & Answers

Paula allsopp

Paula allsoppasked

JB Hi-Fi Retail Stores

Have you got the DVD forever my girl

1 answer
micheal
micheal

no sorry i havent maybe JB hi fi does check their web site or ask in store

Alicia

Aliciaasked

JB Hi-Fi Retail Stores

How do I make a formal complaint for being mistreated at the store

2 answers
bill bayley
bill bayley

you can do that by either contacting the store manager or contact Jb hifi the contact details are their web site. They wont do anything

Fired Up
Fired Up

Clearly listed in their website

Mark B.

Mark B.asked

JB Hi-Fi Retail Stores

Do they have lay by

2 answers
Kaz
Kaz

Does JB Hi-Fi offer Afterpay and ZipPay?

We do not currently offer Afterpay or ZipPay as payment options on our website or in our stores.
Whilst Afterpay is currently not available, we do offer alternatives that do not require upfront payment. You can check out our interest free finance options here.

You can easily and quickly apply online, and take your approval in store to make your purchase.

Please note: interest-free finance is available for in store purchases only and is not available online.

Fired Up
Fired Up

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