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JB Hi-Fi Retail Stores

JB Hi-Fi Retail Stores (page 2 of 2)

2.6 from 536 reviews · View Statistics
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Reviews

  • Product Quality
    4.6 (33)
  • Return Claim MadeYes (6) · No (27)
  • Customer Service
    4.5 (33)
  • Warranty Claim MadeYes (4) · No (27)
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Sean W.
Sean W.
  • 3 reviews
  • 2 likes

Good, thats it really

published

Great new layout for the Warrawong store moving off the highway and into the shopping center, don't like the location of the store next to Aldi but its layout is good internally.

Staff are nice enough but I've never had a problem so I can only say they are good, nothing to exceptionally speak of.

I purchased a HP wireless printer and cartridges on 17/8/19.

Product Quality
Customer Service
Su
SuMetropolitan Adelaide, SA
  • 18 reviews
  • 2 likes

Good staff and products

published

I have been looking at getting a new laptop for Uni. I went into JB HI-FI and within 5 minutes of looking l was approched by a lovely salesman and asked if he could be of assistance. I told him what l wanted and he showed me several laptops and then told me about them and the use of it. Very well knowledged and very helpful. I did purchases a laptop and other things

Product Quality
Customer Service
tcam
tcamSouth East Queensland, QLD
  • 14 reviews
  • 2 likes

Love JBHiFi!

published

JBHiFi have a massive range of electronics, home appliances and media. Easy to talk to staff make the process of choosing and buying enjoyable. There is no 'hard sell' like some other major retailers. If it's not in stock, they'll get it. Exchanging, warranties are all easy processes and you are never made to feel inferior. When I want electronics JBHiFi offer the best prices and service always.

Product Quality
Customer Service
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Always helpful.

published

Our local JB hi fi is a very good store. I can speak mainly for the assistance from the tech. staff, as being a little ‘behind the times’ when it comes down to computer & tv technology , I have found the staff to be extremely helpful & patient. They have a great range of dvd’s , both tv series & movies and if they don’t have what you want they will order it. My only negative is the security staff that they hire. The general approach & power game that these people give off makes honest people feel very unwelcome. In some cases the guards themselves look more suspicious than the customers they check!!
In general though I find this to be a good store.

Product Quality
Customer Service
Dan
DanSouthwest, VIC
  • 2 reviews

Very helpful

published

I went into the Waurn Ponds store after recently buying a new iphone as the earphones had stopped working.
The guys were really helpful and had no dramas with changing over the defective set for a brand new one after I showed the electronic receipt.

Product Quality
Customer Service

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HighProtein
HighProteinPerth, WA
  • 10 reviews

Great experience

published

I visited JB Hifi last week and I was looking for a couple of particular items. The first staff member I came across was outgoing and helpful - they approached me to see if I needed help instead of me having to track someone down.

They guided me to the items I was after right away and I was done there in a couple of minutes.

I know that it can get crazy during sales and peak times in the day but if you choose your timing wisely its a great store to visit.

Product Quality
Customer Service
Sam U
Sam USydney, NSW
  • 4 reviews

JB Hifi has best products

published

We were looking for a Microwave (Samsung Stainless steel White color) and JB Hifi store in North Sydney had the one we were after. Their friendly Sales staff helped us to chose the right one. It had some deal going on so we also got some discount on it. Very happy with the results as we have been using it for almost and year without any issues.

Product Quality
Customer Service
JJJ
JJJSydeny
  • 4 reviews
  • 1 like

Broadbeach store QLD - great service and very helpful

published

They were straight forward and easy to do business with.
Just as it should be.

Product Quality
Customer Service
Sean Saunders
Sean SaundersSouth East Queensland, QLD
  • 9 reviews
  • 2 likes

Great service and price beat

published

The store is slightly hard to navigate, but once you ask for help it becomes simple. I purchased a 42mm galaxy watch and found a lower price online. Going to their online contact page I sent them an email asking for their best price. They replied the next day and the process was simple. Good service but they really need a dedicated phone line.

Product Quality
Customer Service
Electronics & Computing Shops

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Ruby Burger
Ruby BurgerSydney, NSW
  • 2 reviews
  • 1 like

New 65inch TV - Great Service

published

Best customer service , straight forward to the point. I knew more or less what I want whiten my my budget and they helped me right away. Easy to find the stores always big signs and sales. Staff always helpful and friendly , maybe just get a name tag as its hard to notice the difference between staff and customers

Product Quality
Customer Service
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Questions & Answers

Paula allsopp
Paula allsoppasked
JB Hi-Fi Retail Stores

Have you got the DVD forever my girl

1 answer
micheal
micheal

no sorry i havent maybe JB hi fi does check their web site or ask in store

Alicia
Aliciaasked
JB Hi-Fi Retail Stores

How do I make a formal complaint for being mistreated at the store

2 answers
anthony
anthony

you can do that by either contacting the store manager or contact Jb hifi the contact details are their web site. They wont do anything

Fired Up
Fired Up

Clearly listed in their website

Mark B.
Mark B.asked
JB Hi-Fi Retail Stores

Do they have lay by

2 answers
Kaz
Kaz

Does JB Hi-Fi offer Afterpay and ZipPay?

We do not currently offer Afterpay or ZipPay as payment options on our website or in our stores.
Whilst Afterpay is currently not available, we do offer alternatives that do not require upfront payment. You can check out our interest free finance options here.

You can easily and quickly apply online, and take your approval in store to make your purchase.

Please note: interest-free finance is available for in store purchases only and is not available online.

Fired Up
Fired Up

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JB Hi-Fi Retail Stores

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