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JB Hifi Home

JB Hifi Home

3.5 from 105 reviews · View Statistics

Reviews

1.3

3 reviews
5
(0)
4
(0)
3
(0)
  • Product Quality
    1.3 (3)
  • Return Claim MadeYes (3) · No
  • Customer Service
    3.0 (3)
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Brian

BrianGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 1 like

Never again.

published

Purchased a 70 inch blaupunkt tv on the 13/3/21 from jb hifi Preston. Was not impressed that after paying for a new tv, they sent me out a factory second. I know this because the outer box was damaged and had an inspected sticker saying only the outer box was damaged. To make things worse after unpacking the tv it had a cracked screen and lines through the tv.
What infuriated me the most was that they thought they could get away with selling a factory second as a new one.
To their credit they did give me a full refund. But ai will never shop there again because of all the inconvenience it caused and I have now lost faith in Jb hifi as I will now never know if what I receive is a genuine new product.

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Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationJb hifi Preston
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Yeshey

YesheyPerth, WA

  • Verified customer

Worst experience on buying laptops!!! Yeah two in a row

published

I returned the Lenovo and added extra cash and took the hp 14 inch notebook. It sucks, the screen is blank today, second time I wanted to used for my Uni work. I want to return this again and buy from a different store

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Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationJB Hi-FI Osborne Park
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  • Verified customer

JB you've fooled me again!

published

Went to look at a TV they wanted for $1645. I walked away and the following week spent $1269 on the same TV. Decided to get a HDMI cable but it was too short for $35 and used a $15 voucher. Went to get an exchange and was asked to pay $10 more for a cheaper better product valued at $29 because the voucher could only be used once. So I decided to get my refund instead. So JB you've fooled me again!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationMalaga
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