Excellent customer service
Very happy brought a brand new tv, got a great deal and service was very good, happy with price and quality of TV.
I have been having endless problems with my large screen LG TV its been repaired 4 times so far this store has tried its best on every occasion to sort the repair but now the extended Lemon warranty is trying to evade replacing the TV. The store manager Marie has been very helpful she even spoke to LG on my behalf. Her attitude to me as a customer has been excellent and has made every attempt to help me. I wish her all the best and hope to get continued support to distressed customers like myself.
Always a pleasure making purchases from JB Hifi, ( most recent purchases: portable charger, walkie talkies, Sony headphones 3 months ago). Friendly service, great deals.. Thank you.
New shop layout
New shop in Malaga WA, full of homeware now, but have to go to the rear of the shop with items and pay for them, then make your way out to the front again.
I purchased a Panasonic digital tv with home theater system. Did not know much about it or how to put it together. I received a very friendly helful service. They show me many different option, the sales person was not pushy at all. He was very kind and honest. Westfield Carindale JB Hi Fi store. I will return. Thank you
Bought two tvs recently . The guy who sold them too me couldnt arrange delivery that day . So bought them around on his way home
Good customer service
Decent customer service large variety of products, competitive prices may vary recommend doing your research before purchasing to ensure getting the best price.
Good value for money
Bought 55" hensen smart TV.Customer representative showed couple of options as compared to the one which I was going to buy and ultimately got the good deal.
Great help from staff they offered us a discount because we bought more than one pair.
Love shopping at JB as I know where items are.
I did buy a computer and I'm very happy with the knowledge of sales man and also with the product.
The storage is not that big, but I found what I was looking for.
Bough a CD on the weekend. Counter staff were helpful and polite. I will definitely be coming back to JBHIFI
Wont mention the brands but went in to JB HI FI at Noarlunga in S.A to buy advertised laptop, but the one I wanted wasn't in stock so opted to go with one that was actually there that I could take home there and then. Afterwards when setting it up at home I had second thoughts ,decided I wanted to go with my original choice so rang Jade up at Noarlunga who was most helpful and told me if not happy bring it back for a credit ,which I did and even though I had to wait for first choice of lap top to come in and considering I had actually used the ...product i thought the level of concern for me as a customer very good .Have now got my original choice ,thank you Jade. Will certainly be a repeat customer .Only reason i haven't put 5 stars in is so the head honchos will ensure that more stock they advertise is actually ''in store'' as i actually was a repeat customer this time for a micro wave and guess what? .The one i selected from display that was on show wasn't there. Even so i have never experienced the excellent level of service that i received from Jade and her store before .Thank you
a lesson in service
Sam is the manager of the Bundall JB hifi and even though I did not buy from his store he went above and beyond to help me find the delivery of my goods, Service is very important and my next purchase will be from the Bundall GC store , thank you Sam
Took the time to thoroughly explain all the products we were interested in. Once we decided on what to buy they put together a great package deal
What's not to like?
Never had a bad experience in JB Hifi. They are well stocked, with both product and approachable staff. Always happy to go there.
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