- Verified purchase
Terrible product, stopped working within 1 hour of use
I bought these headphones from Harvey Norman for $161 on sale, and returned them 4 days later. Took them on the train ride to work and at first noise cancelling worked fine, but i did notice that as i moved my neck and head it broke the seal and audio was in and out. Then after about an hour, the right earpiece stopped working, however it would intermittently work when i pressed it. These headphones are just a bit too small for my average ears, and are uncomfortable after long periods. I have seen many users report this issue, only wish i seen it before I purchased them, i would have not bought them then.
JBL needs to sort this production issue out, and it is unacceptable to sell a faulty product to unsuspecting consumers.
- Verified purchase
Very disappointed !!!!!
Warning don’t waste your money in those headphone!
I bought them before a long trip to Europe because I didn’t want to use the plane ones, after half an hour choosing from Bose and Sony, I pick the jbl based on the price- quality I thought it was the best option.
Once I was in the plane I try to use them and the plastic in the headband broke, after that I notice that the noise canceling wasnt working properly, as soon as I move my head the sound was distorted.
After that I try to connect with the computerwith the noise cancelling to wat...ch some videos in you tube and for no reasons it was on and off all the time. I contacted the Harman customer services and after emails going in and out they have just told me that they couldn’t do anything with the product. one day I couldn’t handle all the damages (distortion, sound on and off) and just threw the device in the rubbish bin loosing my money.
Questions & Answers
My headphone's noise cancelling is not working properly its activating n de-activating on its on..n its annoying..please just what i should do?
Noise is coming from the right speaker of my jbl e65btnc head phone. Why it happens? Once it happen that time they replaced the head phone but again it happen to the new one. Any help?
I have 2 pairs, no problems. I have no idea why your might fail twice the same way. Do you play at very high volume? Are you possibly a bit rough when you take them on/off or fold them (they should be built to withstand that, but). If neither of those possibilities arise just deal with JBL warranty and the ACL.
I don't know why it happened. I'll use the headphone atleast 4 hrs in one day. I'm not a rough user.
|Features||Microphone Included and Noise Cancelling|
|Colour / Finish||Black Matte, Blue, White|
|Frequency Response||20 Hz - 20 kHz|
|Battery Life||24 hours|
|Connections||3.5mm Jack and Bluetooth|
|Charging Time||2 hours|
|Manufacturer Warranty||1 year(s)|
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