??!
2 photos
Jean Jail
4.6 from 299 reviews · View Statistics

Reviews

Previous
Next

Reviewer Photos & Videos

  • More

Outstanding customer service. Prompt delivery. Personalised service. Got what I ordered.

published

Had never heard of this store. Needed bridesmaids dresses for my daughters (11 & 24 yo) ordered online. Received an email from where house to check if I wanted to proceed with the purchase as there was a pulled thread on the dress, (I did) they took photos and spoke to me on the phone. Terrific service, dresses looked amazing. My eldest daughter pictured.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Kiari

KiariNortheast, VIC

  • Verified customer

Absolutely in love !!!

published

Loving my new pair of jeans, was hard to find a pair that fit to what i wanted and these are perfect!! They go with a lot of outfits too !!

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail

The reviewer stated that an incentive was offered for this review

Brilliant Customer Service

published

After finding this business on instagram from their epic tik toks, I decided to have a look on their site. Amazing variety. I noticed a small mishap in pricing on a pair of jeans I wanted to purchase and emailed Molly who was amazing. She quickly sent me through a personal invoice for my items and overall was a very smooth process. I got my jeans in UNDER 24 HOURS!!! Molly followed up to make sure the jeans fit nicely. Overall amazing customer service and I will be purchasing from them again!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail
Clothing Shops & Brands

Find out how Jean Jail compares to other Clothing Shops & Brands

Know better, choose better.

Compare all
Bree

Bree

  • 2 reviews

Loved my jumper

published

Love my jumper! Postage was fast, Only issue the sizes are not true, I ordered a 12 but it was more like an 8 or so, if your bigger I suggest getting the biggest size

Product Quality
Shipping
Incentivised ReviewNo
SizingVery small
See all answers
1 comment
Jean Jail
Jean J.Jean Jail
Tanya B

Tanya BGippsland, VIC

AMAZING!!!!!!

published

I would just like to send a HUGE THANKYOU for my amazing jumpers, I absolutely love them and I’m so happy with the quality and how fast I received them!

Thankyou so much and I will definitely be ordering from you again :) :) :)

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail

The reviewer stated that an incentive was offered for this review

Anne

AnneSouth East Queensland, QLD

Outstanding customer service.

published

I can’t rate Jean jail highly enough. The customer service is amazing. Everyone goes out of their way to help.
I had a slight issue with a product and Jean Jail helped immediately.

Shipping was super fast. Even with COVID going on.

The quality of the products is great too.

Thank you Jean Jail for being an amazing online retailer.

Product Quality
Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Jean Jail 10/10

published

Best price, fastest delivery, they seem completely dedicated to customer satisfaction. Ordered new pair of sneakers, they had best price and free express delivery. Also included a nice note and bonus candy. Service so good I was confused.
Thanks JJ I will shop from u again and recommend for sure

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail

Terrible! Very poor quality!

published

Purchased a pair of Camila Indigo Stripe Pant. Complete waste of money. Cheaply made, tissue thin material, see through. For $69.95, I wouldn't pay $2.00! What is shown on the various computer sites is nothing but false advertising and a misrepresentation of the actual quality. Disappointed is an understatement. The quality is that bad I'm not even going to bother with the costly / time consuming exchange process; why would I exchange rubbish for more rubbish?

Product Quality
Shipping
Incentivised ReviewNo
SizingSlightly small
Product AppearanceNot as advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail
AEU84

AEU84Greater Melbourne (Inner), VIC

The most perfect layering tank!

published

I couldn’t be more impressed with Jean Jail. After sending a DM asking which tank the model uses to layer under several of the gorgeous jumpers and tops, I was sent a reply back immediately with the link to the top. Two days after ordering the tank, it had arrived on my doorstep! It’s the most perfect layering tank, true to size and I am now going to go back and order the same tank in other colours. I honestly couldn’t be happier with the service and my top. Thanks girls !!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Clothing Shops & Brands

Find out how Jean Jail compares to other Clothing Shops & Brands

Know better, choose better.

Compare all
Susan

SusanSydney, NSW

This store is amazing!

published

This may sound cliche but the customer service is second to none! The staff are always friendly and happy to help and delivery is extremely vast. Amazing range of stylish clothes, true to size and very reasonable prices. Amazing experience all round, very happy customer

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail
Marnie Foster

Marnie FosterGreater Melbourne (Outer), VIC

ABSOLUTELY AMAZING!!

published

Absolutely Amazing Quality , such a wide range of woman’s clothing! extremely fast delivery,
So spot on with sizing! So stylish & the website is so easy to use! SO SO HAPPY!
Definitely will be shopping again!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail
loulou22

loulou22Greater Melbourne (Metropolitan), VIC

Blush Crush!

published

What a fantastic range of products available. The website is clean and easy to navigate.
For my first purchase I chose a tan All About Eve (A.A.Eve) longline pullover top, some beautiful blush leopard joggers and an Apero tee with leopard print writing. Great prices too.
My order arrived super quickly, I got free postage and everything fit perfectly. So happy and will definitely purchase again. Oh and my boys were super jealous about my lollipop.

Product Quality
Shipping
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail

The reviewer stated that an incentive was offered for this review

Teagan Marks

Teagan MarksGreater Melbourne (Outer), VIC

Amazing Quality, delivered the following day absolutely love love love

published

Really easy website and can use filters. Quality of fabric is incredible and there colours are accurate to what they advertise, next day it was delivered & I’m really happy with the service

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

This is perfect! So in love with my new Jean Jail clothes!

published

My clothes were exactly what I wanted, they were the perfect fit and were delivered so fast! So happy with my experience online shopping at Jean Jail, 10/10 will shop there again!

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

The reviewer stated that an incentive was offered for this review

Ebony

EbonyWestern District, VIC

Absolutely love it!!

published

Purchased so much over the past few weeks. Such great quality clothes and amazing with sizes! The staff were very very helpful and so friendly. Will always buy my clothes from there now and no where else ❤️

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Clothing Shops & Brands

Find out how Jean Jail compares to other Clothing Shops & Brands

Know better, choose better.

Compare all

Comfortable and looks great

published

Website easy to use
Range was fabulous
Delivery was extremely fast
Working from home these clothes are comfortable and look stylish
Love this site I will definitely be back
Keep up the great work

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Beth M

Beth MGreater Melbourne (Outer), VIC

AMAZING Products and Service

published

Love love love Jean Jail! Not only am I obsessed with their entire range but it is fantastic quality clothing, delivery is super quick and each delivery is so personalised with a little message! Great service. Will definitely be buying more. Thanks!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Yolandi

YolandiGreater Melbourne (Metropolitan), VIC

AMAZING!!!

published

The most comfortable track pants ever, amazing quality.
Packaging is beautiful and I received my order so so quick. Just amazing service. Excited to buy more. Thank you Jean Jail.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Carly R.

Carly R.Mid North Coast, NSW

Don’t buy anything from them !!!!

published

I’ve been a regular buyer from this company but not anymore!!
I purchased jeans that were too small so
I returned them, they didn’t have my size in stock .. so you’d think they give you a refund right?
Nope :.. they insisted I can’t have a refund and must exchange!!
In these times ... businesses shouldn’t be allowed to do things like this !!

Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
2 comments
Jean Jail
Jean J.Jean Jail
Carly R.
Carly R.
Suzie

SuzieThe Mallee, VIC

  • 2 reviews
  • 1 like

Will definitely be ordering off this site again!

published

True to size clothing, great quality as well. I will be ordering more clothing from Jean Jail in the future. Fast shipping and it was even packaged with a lollipop :)

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail

The reviewer stated that an incentive was offered for this review

Page 1 of 15

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Jean Jail representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount A$50.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Clothing TypeActivewear, General / Everyday and Swimwear

Visit official website

Other Clothing Shops & Brands

Previous
The Oodie

The Oodie

4.9
(1,455)
YesStyle

YesStyle

4.6
(5,108)
Meshki

Meshki

4.7
(758)
Pulse Socks

Pulse Socks

4.9
(168)
Birdsnest

Birdsnest

4.8
(126)
Showpo

Showpo

4.4
(3,945)
Forcast

Forcast

4.5
(364)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.