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Jean Jail
horrible clothing
I spent $180 on 2 pieces of clothing that I can not wear as they are horrible material. Very very disappointed
- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeNo
- Sizing True to size
- Product Appearance Not as advertised
- 3 reviews
- 2 likes
I Had a really bad experience, they do not offer refunds, I've read even if they are at fault and send faulty goods.
BE CAREFUL, what you choose you will be stuck with, a really overpriced item that doesn't fit. I ordered a 6, it was way to big, they don't offer anything smaller than a 6, no refunds and customer service offered no compromise just a store credit so BE VERY CAREFUL before you shop here .
- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeNo
- Sizing Very large
- Product Appearance Not as advertised
Hi Nicola,
Apologies we do offer refunds but not for this reason. If a product is faulty this is a different situation and a refund would be issued. We are more than happy to help you to find somethi...
- 8 reviews
- 1 like
Obsessed with Jean Jail!
Every order I have received has been perfection! I live in WA and always receive my orders within a couple of days. I know the Jean Jail team is always working hard to have orders hand packed with love and out to their clients. Incredible service and beautiful selection on offer. By far one of my favourite stores xx
- Product Quality
- Shipping
- Return Claim MadeNo
- Sizing True to size
- Product Appearance Not as advertised
Thanks so much for your lovely review Sophie! :) We're so happy to hear that every order you have received has been perfect and you receive your parcels in a couple of days!! We are glad your experien...
Read morece at Jean Jail has been a positive one. We love having you as a customer and can't wait to have you shop with us again soon! Kindest, Ella xoThe reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
Amazing quality
Quality of the clothing is AMAZING. Price is reasonable and the sales are exciting. I have ordered a few times through this company and the customer service is excellent. The range is quite extensive and thats all an online shopper wants
- Product Quality
- Shipping
- Return Claim MadeNo
- Sizing True to size
- Product Appearance Not as advertised
Hi D-J B, thanks for taking the time to leave this amazing review! We love having you as a customer xo
The reviewer stated that an incentive was offered for this review
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Just the best xx
I’ve always shopped with Jean Jail when needing a new additions to my wardrobe. The best quality, true to size items - i could spend my whole weeks wage here if I could! Always recommending them - love everything they have.
Thanks so much Jean Jail team xx
- Product Quality
- Return Claim MadeNo
- Sizing True to size
- Product Appearance Not as advertised
Hi Ellie,
Thank you for such an amazing review!! We are so glad you love shopping Jean Jail!!
Can't wait to have you shop with us again soon! Sarah xo
The reviewer stated that an incentive was offered for this review
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Details
| Category | Online Shops and Clothing Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $50.00 |
| Mens / Womens Clothing | Mens and Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
| Clothing Type | Activewear, General / Everyday and Swimwear |
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Hi Tammy,
We would have loved you to get in contact with our customer service team if this happens before you wear the items. We have a returns policy that would have allowed you to return the items...
Read more if they are not suitable for you. The team could have also helped you find another product/s that is made from fabrics more to your liking.