Jean Jail

Ordered a dress Thursday of last week and it had arrived yesterday. The dress is so comfortable, perfect and true to size and the exact same colour as what was displayed on the photo.
The team from Jean Jail are so quick to get orders out and are very friendly to chat too online!
Highly recommend ordering from there for any upcoming events!

The jeans ordered looked great online, but in reality the material was not as seen and the sizing was so off. Ordered an AU size 12 and I received what would have been a size 8 but labelled a size 12. Would not purchase again from this website.

Shoes were packaged so well, they came with a handwritten note telling me to enjoy the shoes, along with a lollypop. I thought this was packaged up so well. The Converse Sneakers were brand new, box in immaculate condition. This all arrived in under 24 hours. Very impressed and would definitely use the company again as a result.

BE CAREFUL, what you choose you will be stuck with, a really overpriced item that doesn't fit. I ordered a 6, it was way to big, they don't offer anything smaller than a 6, no refunds and customer service offered no compromise just a store credit so BE VERY CAREFUL before you shop here .

Worst customer service, told me to have the item repaired that was sent faulty & then refused to refund me what it was going to cost to repair the faulty item.
Offered a $10 gift card for a $89.95 item that’s repair was going to cost an extra $25.
Couldn’t care less about the customer or their experience as long as they got to keep the money they “made”.
Certainly won’t be shopping from them again, an absolute joke of a company!

This shop has the most stunning clothes, great quality! Every time I am wearing something of theirs I am guaranteed to get asked where I got it from!

Hey!

How about a clothing store where the clothes on the rack look different to when you try them on, and as soon as you did try on an item on, you've instantly bought it and you have to pay ten bucks to put it back on the rack and then your 'refund' is in the form of a credit note so you're locked in to repeat the process!

Ever wonder why this clothing store doesn't exist in your local mall?

I'd never have bought if I knew this was what awaited me.

*Easy online shopping
*Loads of gorgeous clothes to choose from.
*Great quality and well sized!

I absolutely loved the personal message and lollipop! Made my heart fuzzy! Not to mention the fast delivery! Love my clothes! Thanks again to all you amazing people!!

I was extremely satisfied with the delivery, the price and the customer service was absolutely amazing can't fault you guys

Website is set out perfectly !! I always have trouble finding jumpers I like but ended up struggling to narrow my shopping bag down from 5 items to 2 to fit my budget which doesn't happen ever cause I am very pickie, I am shocked with how fast my items were delivered and when opening the package...it was so neatly wrapped, a lovely note and a lolly pop !! Honestly best experience I have ever had with online shopping !!! ❤❤

Super impressed with the customer service, very helpful with sizing, quality products and speedy free express post, totally wrapt. Will be shopping with them again

The products were amazing and so easy to pair with what i already had in my wardrobe, would definitely do the mystery pack again!! xx

This company are amazing, they ship so quickly and the quality of their products are amazing! Can’t fault them at all!

I ordered my products Wednesday morning and received it the next morning. Had a beautiful handwritten note hoping I like my products. Amazing service. Cannot fault

Were more than willing to help me, even paid for return shipping to have my items mended, very fast/efficient and kind. I barely had to wait to get a response. Sometimes things go wrong and these guys did their absolute best to fix it.