Jean Jail

The jeans ordered looked great online, but in reality the material was not as seen and the sizing was so off. Ordered an AU size 12 and I received what would have been a size 8 but labelled a size 12. Would not purchase again from this website.

BE CAREFUL, what you choose you will be stuck with, a really overpriced item that doesn't fit. I ordered a 6, it was way to big, they don't offer anything smaller than a 6, no refunds and customer service offered no compromise just a store credit so BE VERY CAREFUL before you shop here .

I ordered an Item and it was sent to me faulty missing part of the dress. I then emailed them and requested a refund due to the item being faulty. They told me they could sent the missing part however the dress was also the wrong colour. So I said no and requested a refund. They have no said the dress was not faulty just missing parts. To me that is faulty. How hard is it to refund a customer. LOST MY BUSINESS

Ordered a pair of skinny stretch jeans and sized down as Jean jail recommended. The jeans were so tight I returned them to get a credit. Now there seems to be no sizes in most of their stock to buy anything. Disappointing experience with this company.

Love jean jail, love the design and quality of their cloths. Only if they didn’t charge long standing customers $10 to send an item back to size up or down. Get with the times, almost every clothing company I deal with offer free returns for sizing which is how it should be for online shopping!

Purchased a pair of Camila Indigo Stripe Pant. Complete waste of money. Cheaply made, tissue thin material, see through. For $69.95, I wouldn't pay $2.00! What is shown on the various computer sites is nothing but false advertising and a misrepresentation of the actual quality. Disappointed is an understatement. The quality is that bad I'm not even going to bother with the costly / time consuming exchange process; why would I exchange rubbish for more rubbish?

I’ve been a regular buyer from this company but not anymore!!
I purchased jeans that were too small so
I returned them, they didn’t have my size in stock .. so you’d think they give you a refund right?
Nope :.. they insisted I can’t have a refund and must exchange!!
In these times ... businesses shouldn’t be allowed to do things like this !!

Huge range of clothing in all sizes that are on point quality. Online service easy to navigate and has a fast delivery service. Contacting store for info is a pleasure. Overall rating from myself is 10/10, simply A1.