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Jean Jail
Small - Gelato Jeans
The jeans ordered looked great online, but in reality the material was not as seen and the sizing was so off. Ordered an AU size 12 and I received what would have been a size 8 but labelled a size 12. Would not purchase again from this website.
- 3 reviews
- 1 like
I Had a really bad experience, they do not offer refunds, I've read even if they are at fault and send faulty goods.
BE CAREFUL, what you choose you will be stuck with, a really overpriced item that doesn't fit. I ordered a 6, it was way to big, they don't offer anything smaller than a 6, no refunds and customer service offered no compromise just a store credit so BE VERY CAREFUL before you shop here .
Hi Nicola,
Apologies we do offer refunds but not for this reason. If a product is faulty this is a different situation and a refund would be issued. We are more than happy to help you to find somethi...
- 2 reviews
- 2 likes
Difficult and no sizes
Ordered a pair of skinny stretch jeans and sized down as Jean jail recommended. The jeans were so tight I returned them to get a credit. Now there seems to be no sizes in most of their stock to buy anything. Disappointing experience with this company.
- 2 reviews
Loved my jumper
Love my jumper! Postage was fast, Only issue the sizes are not true, I ordered a 12 but it was more like an 8 or so, if your bigger I suggest getting the biggest size
Hi Bree,
Thank you for you review! We are so happy to hear you received your order so fast!...
Read moreWe just wanted to ask which product you felt was not true to size. Usually if a product runs a bit small we will mention in our description. Thank you so much, Bella Customer Experience Team
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- 2 reviews
Why shop anywhere else
Huge range of clothing in all sizes that are on point quality. Online service easy to navigate and has a fast delivery service. Contacting store for info is a pleasure. Overall rating from myself is 10/10, simply A1.
Hi Joey,
Thank you for such an amazing review! We are glad you find our site easy to navigate and that your parcels arrive promptly. We cannot wait to have you shop with us again soon! Kindest Jean Jail
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Details
| Category | Online Shops and Clothing Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $50.00 |
| Mens / Womens Clothing | Mens and Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
| Clothing Type | Activewear, General / Everyday and Swimwear |
Extra Information
Jean Jail is a ProductReview.com.au Awards Winner for 2020
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Hi,
Read moreWe have recalled all orders so please return them to us asap. We will have more arriving shortly in the correct sizing. Bella, Customer ServiceSo sorry for the inconvenience,
Unfortunately we had a batch of these jeans that had issues with sizing. ...