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Small - Gelato Jeans
The jeans ordered looked great online, but in reality the material was not as seen and the sizing was so off. Ordered an AU size 12 and I received what would have been a size 8 but labelled a size 12. Would not purchase again from this website.
- Product Quality
- Incentivised Review No
- Sizing Very small
- Product Appearance Not as advertised
- 3 reviews
- 2 likes
I Had a really bad experience, they do not offer refunds, I've read even if they are at fault and send faulty goods.
BE CAREFUL, what you choose you will be stuck with, a really overpriced item that doesn't fit. I ordered a 6, it was way to big, they don't offer anything smaller than a 6, no refunds and customer service offered no compromise just a store credit so BE VERY CAREFUL before you shop here .
- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeNo
- Sizing Very large
- Product Appearance Not as advertised
Hi Nicola,
Apologies we do offer refunds but not for this reason. If a product is faulty this is a different situation and a refund would be issued. We are more than happy to help you to find somethi...
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Details ·
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $50.00 |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
Clothing Type | Activewear, General / Everyday and Swimwear |
Extra Information
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Hi,
Read moreWe have recalled all orders so please return them to us asap. We will have more arriving shortly in the correct sizing. Bella, Customer ServiceSo sorry for the inconvenience,
Unfortunately we had a batch of these jeans that had issues with sizing. ...