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Jean Jail
- 2 reviews
- 1 like
Great top quality cloths
Love jean jail, love the design and quality of their cloths. Only if they didn’t charge long standing customers $10 to send an item back to size up or down. Get with the times, almost every clothing company I deal with offer free returns for sizing which is how it should be for online shopping!
Zero return policy
Be careful before buying anything from this store!!!
You can only return for a credit note. They don’t do exchanges for incorrect sizing. Even though exchange is included in the return slip they supply in the bag...Very misleading. They don’t even offer free shipping to repurchase an item that was returned.
Won’t be purchasing from this store again.
Refund Policy is non existant be careful before you buy
Packaging - Perfect , Delivery - perfect, Items - Beautiful no doubt, but if the item doesn't suit you and you wish to return it for a REFUND, not possible a credit or exchange only. "Their policy" which is illegal, they do not refund!!!! How does that happen in this day and age? GREED!!!!
Very good
Items where what I expected this has been the first time I ordered from this on line shopping. I will most likely purchase from you guys again. Thank you again
Thank you for your review Marinella!! We value you as a customer and hope that we can keep providing you with amazing experiences next time you purchase with us. We value you as a customer and cannot wait to have you shop with us again!!
The reviewer stated that an incentive was offered for this review
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I really like a lot of jean jails brands and clothes they stock but wish there was less synthetic clothes.
Easy to navigate the store and find what i want. Semi satisfied with range of products, need more natural fibres that are sustainably made. Fairly good quality products, but need more natural fibres, the synthetic clothes are worse quality and also terrible for the environment.
Hi Cat, thank you so much for your review!
This is something that we will take on board and is something we are working towards currently a more sustainable business. Thank you for supporting us. Kindest Sarah xx
The reviewer stated that an incentive was offered for this review
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Details
| Category | Online Shops and Clothing Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $50.00 |
| Mens / Womens Clothing | Mens and Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
| Clothing Type | Activewear, General / Everyday and Swimwear |
Extra Information
Jean Jail is a ProductReview.com.au Awards Winner for 2020
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Hi Gerri,
Read more refund is available. If you have received a credit, this credit does last for up to 3 years. We apologise if you are unhappy with this resolution but we are glad the the item was beautiful and the packaging and delivery were perfect.Sorry we do not provide a refund when you change your mind (incorrect size is selected ect) which is mentioned in our policies. In the instance that the item is faulty or not as described a...