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Jean Jail
Zero return policy
Be careful before buying anything from this store!!!
You can only return for a credit note. They don’t do exchanges for incorrect sizing. Even though exchange is included in the return slip they supply in the bag...Very misleading. They don’t even offer free shipping to repurchase an item that was returned.
Won’t be purchasing from this store again.
Refund Policy is non existant be careful before you buy
Packaging - Perfect , Delivery - perfect, Items - Beautiful no doubt, but if the item doesn't suit you and you wish to return it for a REFUND, not possible a credit or exchange only. "Their policy" which is illegal, they do not refund!!!! How does that happen in this day and age? GREED!!!!
Best website for on trend wear for the whole family!
I love Jeanjail - so on trend & affordable. I am also addicted to the Jean Jail kids site too- sooo many cute things!!! Super fast post on everything, also once had to return something and got a store credit really quickly, was just so easy.
What an amazing review! This means so much to us. Thanks Krystal! :D So great to hear that you love all thing Jean Jail as well as our adorable Baby website! We love having you as a customer and can't...
Read more wait to keep providing more positive experiences for you! xoThe reviewer stated that an incentive was offered for this review
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Details
| Category | Online Shops and Clothing Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $50.00 |
| Mens / Womens Clothing | Mens and Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
| Clothing Type | Activewear, General / Everyday and Swimwear |
Extra Information
Jean Jail is a ProductReview.com.au Awards Winner for 2020
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Hi Gerri,
Read more refund is available. If you have received a credit, this credit does last for up to 3 years. We apologise if you are unhappy with this resolution but we are glad the the item was beautiful and the packaging and delivery were perfect.Sorry we do not provide a refund when you change your mind (incorrect size is selected ect) which is mentioned in our policies. In the instance that the item is faulty or not as described a...