1 photo
Jean Jail
4.4 from 354 reviews · View Statistics
See the Best Clothing Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Jean Jail


Clear all
Pam H
Pam HMetropolitan Adelaide, SA
  • 3 reviews
  • 1 like
  • Verified

Bad returns policy - wrong fit


I purchased a jumper in my usual size however the shoulder was too wide for me and the length shorter than it looked in the website photo. I immediately repacked it as received back into the original packaging and paid around $10 to return to Jean Jail. They received the item and gave me a credit note for my $70 purchase, to spend within 12mths. I emailed back to say that I would prefer a refund but they said it is against store policy for an incorrect fit. Well when you are buying online without trying things on, it is pretty impossible to guess that something is going to be the right fit for you...especially if it's a brand you haven't purchased before! This has definitely put me off Jean Jail and I would not purchase from them again.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
  • Product Appearance As advertised
Jean Jail
Jean J.Jean JailSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Jean Jail representatives


CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Clothing TypeActivewear, General / Everyday and Swimwear
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.