Terrible! Very poor quality!
Purchased a pair of Camila Indigo Stripe Pant. Complete waste of money. Cheaply made, tissue thin material, see through. For $69.95, I wouldn't pay $2.00! What is shown on the various computer sites is nothing but false advertising and a misrepresentation of the actual quality. Disappointed is an understatement. The quality is that bad I'm not even going to bother with the costly / time consuming exchange process; why would I exchange rubbish for more rubbish?
Obsessed with Jean Jail!
Every order I have received has been perfection! I live in WA and always receive my orders within a couple of days. I know the Jean Jail team is always working hard to have orders hand packed with love and out to their clients. Incredible service and beautiful selection on offer. By far one of my favourite stores xx
Quality of the clothing is AMAZING. Price is reasonable and the sales are exciting. I have ordered a few times through this company and the customer service is excellent. The range is quite extensive and thats all an online shopper wants
Just the best xx
I’ve always shopped with Jean Jail when needing a new additions to my wardrobe. The best quality, true to size items - i could spend my whole weeks wage here if I could! Always recommending them - love everything they have.
Thanks so much Jean Jail team xx
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I received a dress which I believe is faulty. The size tag was ripped off one side which left pulled threads and a small hole on the back which is noticeable. If in store I would not have purchased a faulty item. I was told by customer service that I can pay for the item to be returned for assessment. They may be able to repair or replace item in that case I don’t get refunded my postage. I have to pay extra to get a not faulty item which I thought I ordered in the first place? Absolutely ridiculous. Extremely disappointed. I won’t be shopping ...here again. So many other online stores that handle returns in a much more professional manner that offer free returns for refunds etc so I’ve decided instead of paying more money to get it replaced or repaired I’ll just keep the faulty item.
Ridiculous Service And Definitely Not Accommodating !
I placed and order Early in the morning (7.30am) before before operating hours using my Visa card , I wanted to use my zip pay account but as details were stored automatically it by passed the payment area , my mistake ! Once contacting them straight after at 740am via email n live chat requesting my order to be cancelled and refunded , I was told it had already been packed and unable to be cancelled ! The girls where unable to help accommodate my request or even try devise the situation . Poor effort of customer service
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|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$50.00|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay and ZipPay / ZipMoney|
|Clothing Type||Activewear, General / Everyday and Swimwear|
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