Reviewer Photos & Videos
Perfect dress and perfect colour!
Ordered a dress Thursday of last week and it had arrived yesterday. The dress is so comfortable, perfect and true to size and the exact same colour as what was displayed on the photo.
The team from Jean Jail are so quick to get orders out and are very friendly to chat too online!
Highly recommend ordering from there for any upcoming events!
Arrived in under 24 hours and great shoes
Shoes were packaged so well, they came with a handwritten note telling me to enjoy the shoes, along with a lollypop. I thought this was packaged up so well. The Converse Sneakers were brand new, box in immaculate condition. This all arrived in under 24 hours. Very impressed and would definitely use the company again as a result.
Cheap material. Dress fell apart in wash
My parents bought me a dress from here for Christmas. It looked nice and fit well but after washing it for the first time (as per washing instructions) I noticed it had a huge hole in it. I contacted Jean Jail who were apologetic however refused to refund me, instead offering me $10 to get the dress fixed. As the dress was irreparable I declined. Very disappointing as the dress cost $80-$90 and you would expect a dress that price to be able to be worn more than once. My parents don’t have a lot of money and this was their big Christmas present to me. They were so sad that their money was wasted. Please be careful when shopping here as the prices are marked up ridiculously for what you are getting.
My fav shop 4 clothes by far!
This shop has the most stunning clothes, great quality! Every time I am wearing something of theirs I am guaranteed to get asked where I got it from!
Difficult and no sizes
Ordered a pair of skinny stretch jeans and sized down as Jean jail recommended. The jeans were so tight I returned them to get a credit. Now there seems to be no sizes in most of their stock to buy anything. Disappointing experience with this company.
Such poor quality for expensive price point
Item received was of very poor material and sewing quality - no where near what you would expect for a $90 dress. Material was near see through, stitching was crooked and not finished off properly (gatherings of excessive string), and the colours were extremely different to what is pictured online.
I contacted them to receive a refund as according to the websites policies, these things would class the item at faulty. I was told I could receive a store credit if I returned the item (which would cost me an additional $10).
Will not be buying from here again or recommending to friends.
*Easy online shopping
*Loads of gorgeous clothes to choose from.
*Great quality and well sized!
I absolutely loved the personal message and lollipop! Made my heart fuzzy! Not to mention the fast delivery! Love my clothes! Thanks again to all you amazing people!!
I was extremely satisfied with the delivery, the price and the customer service was absolutely amazing can't fault you guys
Absolutely amazing !!
Website is set out perfectly !! I always have trouble finding jumpers I like but ended up struggling to narrow my shopping bag down from 5 items to 2 to fit my budget which doesn't happen ever cause I am very pickie, I am shocked with how fast my items were delivered and when opening the package...it was so neatly wrapped, a lovely note and a lolly pop !! Honestly best experience I have ever had with online shopping !!! ❤❤
Super impressed with the customer service, very helpful with sizing, quality products and speedy free express post, totally wrapt. Will be shopping with them again
The products were amazing and so easy to pair with what i already had in my wardrobe, would definitely do the mystery pack again!! xx
Amazing service and products
This company are amazing, they ship so quickly and the quality of their products are amazing! Can’t fault them at all!
A pleasure buying from you...cannot fault!
Purchased a jj sweater and it arrived quickly.
This top is gorgeous! Well made and looks great. So so comfy. I needed to swap for a smaller size so returned and it was back to me in 3 days...wow!
The customer service I received by email was fast and efficient and the way they wrap your item shows they care.
Thankyou....what a lovely shopping experience.
I ordered my products Wednesday morning and received it the next morning. Had a beautiful handwritten note hoping I like my products. Amazing service. Cannot fault
Completely fair and understanding
Were more than willing to help me, even paid for return shipping to have my items mended, very fast/efficient and kind. I barely had to wait to get a response. Sometimes things go wrong and these guys did their absolute best to fix it.
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|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$50.00|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay and ZipPay / ZipMoney|
|Clothing Type||Activewear, General / Everyday and Swimwear|
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