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Jean Jail
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- 2 reviews
- 2 likes
Cheap material. Dress fell apart in wash
My parents bought me a dress from here for Christmas. It looked nice and fit well but after washing it for the first time (as per washing instructions) I noticed it had a huge hole in it. I contacted Jean Jail who were apologetic however refused to refund me, instead offering me $10 to get the dress fixed. As the dress was irreparable I declined. Very disappointing as the dress cost $80-$90 and you would expect a dress that price to be able to be worn more than once. My parents don’t have a lot of money and this was their big Christmas present to me. They were so sad that their money was wasted. Please be careful when shopping here as the prices are marked up ridiculously for what you are getting.
Such poor quality for expensive price point
Item received was of very poor material and sewing quality - no where near what you would expect for a $90 dress. Material was near see through, stitching was crooked and not finished off properly (gatherings of excessive string), and the colours were extremely different to what is pictured online.
I contacted them to receive a refund as according to the websites policies, these things would class the item at faulty. I was told I could receive a store credit if I returned the item (which would cost me an additional $10).
Will not be buying from here again or recommending to friends.
- 8 reviews
- 1 like
Obsessed with Jean Jail!
Every order I have received has been perfection! I live in WA and always receive my orders within a couple of days. I know the Jean Jail team is always working hard to have orders hand packed with love and out to their clients. Incredible service and beautiful selection on offer. By far one of my favourite stores xx
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
Amazing quality
Quality of the clothing is AMAZING. Price is reasonable and the sales are exciting. I have ordered a few times through this company and the customer service is excellent. The range is quite extensive and thats all an online shopper wants
Hi D-J B, thanks for taking the time to leave this amazing review! We love having you as a customer xo
The reviewer stated that an incentive was offered for this review
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Just the best xx
I’ve always shopped with Jean Jail when needing a new additions to my wardrobe. The best quality, true to size items - i could spend my whole weeks wage here if I could! Always recommending them - love everything they have.
Thanks so much Jean Jail team xx
Hi Ellie,
Thank you for such an amazing review!! We are so glad you love shopping Jean Jail!!
Can't wait to have you shop with us again soon! Sarah xo
The reviewer stated that an incentive was offered for this review
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Details
| Category | Online Shops and Clothing Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $50.00 |
| Mens / Womens Clothing | Mens and Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
| Clothing Type | Activewear, General / Everyday and Swimwear |
Extra Information
Jean Jail is a ProductReview.com.au Awards Winner for 2020
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Thanks so much for your lovely review Sophie! :) We're so happy to hear that every order you have received has been perfect and you receive your parcels in a couple of days!! We are glad your experien...
Read morece at Jean Jail has been a positive one. We love having you as a customer and can't wait to have you shop with us again soon! Kindest, Ella xo