1 photo
Jean Jail
4.4 from 341 reviews · View Statistics
See the Best Clothing Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Jean Jail

Reviews

1.5
2 reviews
5
(0)
4
(0)
3
(0)
2
(1)
1
(1)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
Tenealle S.
Tenealle S.South East Queensland, QLD

FAULTY ITEM then refused a refund

published

I ordered an Item and it was sent to me faulty missing part of the dress. I then emailed them and requested a refund due to the item being faulty. They told me they could sent the missing part however the dress was also the wrong colour. So I said no and requested a refund. They have no said the dress was not faulty just missing parts. To me that is faulty. How hard is it to refund a customer. LOST MY BUSINESS

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!
SophieB
SophieBSouth East Queensland, QLD

Such poor quality for expensive price point

published

Item received was of very poor material and sewing quality - no where near what you would expect for a $90 dress. Material was near see through, stitching was crooked and not finished off properly (gatherings of excessive string), and the colours were extremely different to what is pictured online.

I contacted them to receive a refund as according to the websites policies, these things would class the item at faulty. I was told I could receive a store credit if I returned the item (which would cost me an additional $10).

Will not be buying from here again or recommending to friends.

  • Thumbnail
  • Thumbnail
Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Jean Jail representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Clothing TypeActivewear, General / Everyday and Swimwear
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.