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Jean Jail
4.5 from 314 reviews · View Statistics

Reviews

4.9

201 reviews
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Rebekah Spinks

Rebekah Spinks Richmond-Tweed, NSW

Absolutely amazing !!

published

Website is set out perfectly !! I always have trouble finding jumpers I like but ended up struggling to narrow my shopping bag down from 5 items to 2 to fit my budget which doesn't happen ever cause I am very pickie, I am shocked with how fast my items were delivered and when opening the package...it was so neatly wrapped, a lovely note and a lolly pop !! Honestly best experience I have ever had with online shopping !!! ❤❤

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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MJ101

MJ101Greater Melbourne (Outer), VIC

Super impressed

published

Super impressed with the customer service, very helpful with sizing, quality products and speedy free express post, totally wrapt. Will be shopping with them again

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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Mystery Packs!!

published

The products were amazing and so easy to pair with what i already had in my wardrobe, would definitely do the mystery pack again!! xx

Product Quality
Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
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Kasey F.

Kasey F.Greater Melbourne (Outer), VIC

Amazing service and products

published

This company are amazing, they ship so quickly and the quality of their products are amazing! Can’t fault them at all!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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Meaghan

Meaghan Greater Melbourne (Outer), VIC

Fantastic Service

published

I ordered my products Wednesday morning and received it the next morning. Had a beautiful handwritten note hoping I like my products. Amazing service. Cannot fault

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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Completely fair and understanding

published

Were more than willing to help me, even paid for return shipping to have my items mended, very fast/efficient and kind. I barely had to wait to get a response. Sometimes things go wrong and these guys did their absolute best to fix it.

Product Quality
Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!
Ruth

RuthNorth Western Region, NSW

Just Awesome!

published

Superfast postage and personalised service. More than happy to recommend to anyone. My garment fit beautifully and I will definitely buy again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!
Kathryn

KathrynGreater Melbourne (Metropolitan), VIC

They always leave me wanting to buy more!!

published

Amazing range of products, super speedy delivery and fantastic customer service. I am a repeat customer many times over and can't recommend these guys enough :)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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My order - inspire crew

published

Jean jail provides great service and everything I have bought from them has been great quality..love the styles and colours

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!
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Kate S.

Kate S.South East Queensland, QLD

Beautiful packaging + Fast service/Posting

published

The packaging was lovely, came with a personalised note and lolly pop! I had to return my first item because i chose the wrong size but I had my replacement order within a week! Super easy, no fuss, fantastic service :)

Product Quality
Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
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Outstanding customer service. Prompt delivery. Personalised service. Got what I ordered.

published

Had never heard of this store. Needed bridesmaids dresses for my daughters (11 & 24 yo) ordered online. Received an email from where house to check if I wanted to proceed with the purchase as there was a pulled thread on the dress, (I did) they took photos and spoke to me on the phone. Terrific service, dresses looked amazing. My eldest daughter pictured.

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Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!
Kiari

KiariNortheast, VIC

  • Verified

Absolutely in love !!!

published

Loving my new pair of jeans, was hard to find a pair that fit to what i wanted and these are perfect!! They go with a lot of outfits too !!

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Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail
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The reviewer stated that an incentive was offered for this review

Brilliant Customer Service

published

After finding this business on instagram from their epic tik toks, I decided to have a look on their site. Amazing variety. I noticed a small mishap in pricing on a pair of jeans I wanted to purchase and emailed Molly who was amazing. She quickly sent me through a personal invoice for my items and overall was a very smooth process. I got my jeans in UNDER 24 HOURS!!! Molly followed up to make sure the jeans fit nicely. Overall amazing customer service and I will be purchasing from them again!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail
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Bree

Bree

  • 2 reviews

Loved my jumper

published

Love my jumper! Postage was fast, Only issue the sizes are not true, I ordered a 12 but it was more like an 8 or so, if your bigger I suggest getting the biggest size

Product Quality
Shipping
Incentivised ReviewNo
SizingVery small
1 comment
Jean Jail
Jean J.Jean Jail
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Tanya B

Tanya BGippsland, VIC

AMAZING!!!!!!

published

I would just like to send a HUGE THANKYOU for my amazing jumpers, I absolutely love them and I’m so happy with the quality and how fast I received them!

Thankyou so much and I will definitely be ordering from you again :) :) :)

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail
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The reviewer stated that an incentive was offered for this review

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Anne

AnneSouth East Queensland, QLD

Outstanding customer service.

published

I can’t rate Jean jail highly enough. The customer service is amazing. Everyone goes out of their way to help.
I had a slight issue with a product and Jean Jail helped immediately.

Shipping was super fast. Even with COVID going on.

The quality of the products is great too.

Thank you Jean Jail for being an amazing online retailer.

Product Quality
Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Jean Jail 10/10

published

Best price, fastest delivery, they seem completely dedicated to customer satisfaction. Ordered new pair of sneakers, they had best price and free express delivery. Also included a nice note and bonus candy. Service so good I was confused.
Thanks JJ I will shop from u again and recommend for sure

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail
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Terrible! Very poor quality!

published

Purchased a pair of Camila Indigo Stripe Pant. Complete waste of money. Cheaply made, tissue thin material, see through. For $69.95, I wouldn't pay $2.00! What is shown on the various computer sites is nothing but false advertising and a misrepresentation of the actual quality. Disappointed is an understatement. The quality is that bad I'm not even going to bother with the costly / time consuming exchange process; why would I exchange rubbish for more rubbish?

Product Quality
Shipping
Incentivised ReviewNo
SizingSlightly small
Product AppearanceNot as advertised
1 comment
Jean Jail
Jean J.Jean Jail
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AEU84

AEU84Greater Melbourne (Inner), VIC

The most perfect layering tank!

published

I couldn’t be more impressed with Jean Jail. After sending a DM asking which tank the model uses to layer under several of the gorgeous jumpers and tops, I was sent a reply back immediately with the link to the top. Two days after ordering the tank, it had arrived on my doorstep! It’s the most perfect layering tank, true to size and I am now going to go back and order the same tank in other colours. I honestly couldn’t be happier with the service and my top. Thanks girls !!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!
Susan

SusanSydney, NSW

This store is amazing!

published

This may sound cliche but the customer service is second to none! The staff are always friendly and happy to help and delivery is extremely vast. Amazing range of stylish clothes, true to size and very reasonable prices. Amazing experience all round, very happy customer

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail
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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Clothing TypeActivewear, General / Everyday and Swimwear

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