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Jean Jail
4.5 from 316 reviews · View Statistics

Reviews

3.0

6 reviews
5
(3)
4
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3
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2
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Terrible! Very poor quality!

published

Purchased a pair of Camila Indigo Stripe Pant. Complete waste of money. Cheaply made, tissue thin material, see through. For $69.95, I wouldn't pay $2.00! What is shown on the various computer sites is nothing but false advertising and a misrepresentation of the actual quality. Disappointed is an understatement. The quality is that bad I'm not even going to bother with the costly / time consuming exchange process; why would I exchange rubbish for more rubbish?

Product Quality
Shipping
Incentivised ReviewNo
SizingSlightly small
Product AppearanceNot as advertised
1 comment
Jean Jail
Jean J.Jean Jail
Sophie
SophiePerth, WA
  • 8 reviews

Obsessed with Jean Jail!

published

Every order I have received has been perfection! I live in WA and always receive my orders within a couple of days. I know the Jean Jail team is always working hard to have orders hand packed with love and out to their clients. Incredible service and beautiful selection on offer. By far one of my favourite stores xx

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceNot as advertised
1 comment
Jean Jail
Jean J.Jean Jail
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D-J B.
D-J B.Sydney, NSW
  • 2 reviews

Amazing quality

published

Quality of the clothing is AMAZING. Price is reasonable and the sales are exciting. I have ordered a few times through this company and the customer service is excellent. The range is quite extensive and thats all an online shopper wants

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceNot as advertised
1 comment
Jean Jail
Jean J.Jean Jail

Hi D-J B, thanks for taking the time to leave this amazing review! We love having you as a customer xo

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Ellie Armstrong
Ellie ArmstrongGreater Melbourne (Outer), VIC

Just the best xx

published

I’ve always shopped with Jean Jail when needing a new additions to my wardrobe. The best quality, true to size items - i could spend my whole weeks wage here if I could! Always recommending them - love everything they have.
Thanks so much Jean Jail team xx

Product Quality
Return Claim MadeNo
SizingTrue to size
Product AppearanceNot as advertised
1 comment
Jean Jail
Jean J.Jean Jail

Hi Ellie,
Thank you for such an amazing review!! We are so glad you love shopping Jean Jail!!
Can't wait to have you shop with us again soon! Sarah xo

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Georgia
GeorgiaTasmania

Extremely disappointing

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceNot as advertised
1 comment
Jean Jail
Jean J.Jean Jail
Jen
JenSydney, NSW

Ridiculous Service And Definitely Not Accommodating !

published

I placed and order Early in the morning (7.30am) before before operating hours using my Visa card , I wanted to use my zip pay account but as details were stored automatically it by passed the payment area , my mistake ! Once contacting them straight after at 740am via email n live chat requesting my order to be cancelled and refunded , I was told it had already been packed and unable to be cancelled ! The girls where unable to help accommodate my request or even try devise the situation . Poor effort of customer service

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceNot as advertised
1 comment
Jean Jail
Jean J.Jean Jail
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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Clothing TypeActivewear, General / Everyday and Swimwear
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