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Jean Jail
4.5 from 324 reviews · View Statistics
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David
DavidSydney, NSW

No refunds, no return postage, Jean Jail indeed

published

Hey!

How about a clothing store where the clothes on the rack look different to when you try them on, and as soon as you did try on an item on, you've instantly bought it and you have to pay ten bucks to put it back on the rack and then your 'refund' is in the form of a credit note so you're locked in to repeat the process!

Ever wonder why this clothing store doesn't exist in your local mall?

I'd never have bought if I knew this was what awaited me.

Product Quality
3/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
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  • Verified

Amazing!!!

published

*Easy online shopping
*Loads of gorgeous clothes to choose from.
*Great quality and well sized!

I absolutely loved the personal message and lollipop! Made my heart fuzzy! Not to mention the fast delivery! Love my clothes! Thanks again to all you amazing people!!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Absolutely amazing

published

I was extremely satisfied with the delivery, the price and the customer service was absolutely amazing can't fault you guys

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Rebekah Spinks
Rebekah Spinks Richmond-Tweed, NSW

Absolutely amazing !!

published

Website is set out perfectly !! I always have trouble finding jumpers I like but ended up struggling to narrow my shopping bag down from 5 items to 2 to fit my budget which doesn't happen ever cause I am very pickie, I am shocked with how fast my items were delivered and when opening the package...it was so neatly wrapped, a lovely note and a lolly pop !! Honestly best experience I have ever had with online shopping !!! ❤❤

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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MJ101
MJ101Greater Melbourne (Outer), VIC

Super impressed

published

Super impressed with the customer service, very helpful with sizing, quality products and speedy free express post, totally wrapt. Will be shopping with them again

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Mystery Packs!!

published

The products were amazing and so easy to pair with what i already had in my wardrobe, would definitely do the mystery pack again!! xx

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Sizing True to size
Product Appearance As advertised
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Kasey F.
Kasey F.Greater Melbourne (Outer), VIC
  • 3 reviews

Amazing service and products

published

This company are amazing, they ship so quickly and the quality of their products are amazing! Can’t fault them at all!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Meaghan
Meaghan Greater Melbourne (Outer), VIC

Fantastic Service

published

I ordered my products Wednesday morning and received it the next morning. Had a beautiful handwritten note hoping I like my products. Amazing service. Cannot fault

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Completely fair and understanding

published

Were more than willing to help me, even paid for return shipping to have my items mended, very fast/efficient and kind. I barely had to wait to get a response. Sometimes things go wrong and these guys did their absolute best to fix it.

Product Quality
3/5
Shipping
4/5
Incentivised Review No
Sizing True to size
Product Appearance As advertised
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Ruth
RuthNorth Western Region, NSW

Just Awesome!

published

Superfast postage and personalised service. More than happy to recommend to anyone. My garment fit beautifully and I will definitely buy again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Kathryn
KathrynGreater Melbourne (Metropolitan), VIC

They always leave me wanting to buy more!!

published

Amazing range of products, super speedy delivery and fantastic customer service. I am a repeat customer many times over and can't recommend these guys enough :)

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

My order - inspire crew

published

Jean jail provides great service and everything I have bought from them has been great quality..love the styles and colours

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
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Kate S.
Kate S.South East Queensland, QLD

Beautiful packaging + Fast service/Posting

published

The packaging was lovely, came with a personalised note and lolly pop! I had to return my first item because i chose the wrong size but I had my replacement order within a week! Super easy, no fuss, fantastic service :)

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Sizing True to size
Product Appearance As advertised
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Outstanding customer service. Prompt delivery. Personalised service. Got what I ordered.

published

Had never heard of this store. Needed bridesmaids dresses for my daughters (11 & 24 yo) ordered online. Received an email from where house to check if I wanted to proceed with the purchase as there was a pulled thread on the dress, (I did) they took photos and spoke to me on the phone. Terrific service, dresses looked amazing. My eldest daughter pictured.

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Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Kiari
KiariNortheast, VIC
  • Verified

Absolutely in love !!!

published

Loving my new pair of jeans, was hard to find a pair that fit to what i wanted and these are perfect!! They go with a lot of outfits too !!

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Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Jean Jail
Jean J.Jean Jail
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The reviewer stated that an incentive was offered for this review

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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Clothing TypeActivewear, General / Everyday and Swimwear
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