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Jean Jail
Small - Gelato Jeans
The jeans ordered looked great online, but in reality the material was not as seen and the sizing was so off. Ordered an AU size 12 and I received what would have been a size 8 but labelled a size 12. Would not purchase again from this website.
- 3 reviews
- 1 like
I Had a really bad experience, they do not offer refunds, I've read even if they are at fault and send faulty goods.
BE CAREFUL, what you choose you will be stuck with, a really overpriced item that doesn't fit. I ordered a 6, it was way to big, they don't offer anything smaller than a 6, no refunds and customer service offered no compromise just a store credit so BE VERY CAREFUL before you shop here .
Hi Nicola,
Apologies we do offer refunds but not for this reason. If a product is faulty this is a different situation and a refund would be issued. We are more than happy to help you to find somethi...
FAULTY ITEM then refused a refund
I ordered an Item and it was sent to me faulty missing part of the dress. I then emailed them and requested a refund due to the item being faulty. They told me they could sent the missing part however the dress was also the wrong colour. So I said no and requested a refund. They have no said the dress was not faulty just missing parts. To me that is faulty. How hard is it to refund a customer. LOST MY BUSINESS
Terrible! Very poor quality!
Purchased a pair of Camila Indigo Stripe Pant. Complete waste of money. Cheaply made, tissue thin material, see through. For $69.95, I wouldn't pay $2.00! What is shown on the various computer sites is nothing but false advertising and a misrepresentation of the actual quality. Disappointed is an understatement. The quality is that bad I'm not even going to bother with the costly / time consuming exchange process; why would I exchange rubbish for more rubbish?
Hi Jodi,
We are so sorry to hear you are so disappointed! These are one of our most popular pants and we are so surprised to hear this. We do have heavier weight pants, these might suit you better. P...
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Details
| Category | Online Shops and Clothing Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $50.00 |
| Mens / Womens Clothing | Mens and Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
| Clothing Type | Activewear, General / Everyday and Swimwear |
Extra Information
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Hi,
Read moreWe have recalled all orders so please return them to us asap. We will have more arriving shortly in the correct sizing. Bella, Customer ServiceSo sorry for the inconvenience,
Unfortunately we had a batch of these jeans that had issues with sizing. ...