- Sign in
- Write a review
Jean Jail
Jean Jail are amazing! Ordered something on Thursday, it arrived at my office before I did on Friday!!
Incredibly easy to find the top I was looking for!! So many options and amazing brands! The top I ordered was here before I knew it, and it came wrapped beautifully!
1 comment
Brooke I.Perth, WA
Great service
I've purchased from Jean Jail numerous times in the past. Postage is always super quick. Their returns process is simple. Items are extrememly good qualityand last a long time. Regularly browsing the Jean Jail site for new purhcases :)
1 comment
Jean J.Jean Jail
Thank you for such a lovely review Brooke!! We are so happy to hear you love all things Jean Jail! Kindest, Sarah xo
The reviewer stated that an incentive was offered for this review
Lauren C.Western District, VIC
5 stars
Flexible payment options. Speedy delivery. Personalised packaging. Return labels. And I loved how supportive JJ was with returns process after I picked the wrong size ... thanks guys! I’ll be back. Lauren.
1 comment
Jean J.Jean Jail
Hey Lauren,
Thanks so much for taking the time out of your day to write these nice words! We can totally agree when we hear someone say they want something now - but the bank account says... maybe ne...
Read morext week! haha ....Having flexible payment options allows everyone to shop! Our team are always here to help you out! Till next time! xxFind out how Jean Jail compares to other Clothing Shops & Brands
Know better, choose better.
Carla V.Goldfields, WA
Amazing service even to WA!
Have recommended Jean Jail to so many of my WA friends and family, quickest postage and AMAZING choice of products! Easy to navigate, great range of products & clothing & shoes are FABULOUS quality!! Thanks for your amazing service!
1 comment
Jean J.Jean Jail
Wow!! What an amazing review!! Thanks so much Carla! :D We are so happy to hear that you love all things Jean Jail and your experience was nothing but amazing!! We cannot wait to have you shop with us again soon! Kindest, Ella xox
The reviewer stated that an incentive was offered for this review
Melissa Sims
- 2 reviews
Love Jean Jail
I’m so glad I came across Jean Jail. I purchased on Monday night and my order was delivered Wednesday. Great service and great brands. Will be purchasing from here again :)
1 comment
Jean J.Jean Jail
Thank you Melissa for such a fantastic review!! We are so pleased that you received your parcel quickly! We cannot wait to have you shop with us again soon! Kindest, Sara xo
The reviewer stated that an incentive was offered for this review
Jess B.Gippsland, VIC
- 3 reviews
Saves me from being social!
The site was so easy to navigate.
Amazing range of clothes, shoes, accessories for men, women and children.
They explain the sizing great so i never have to send anything back.
I buy from Jean Jail very frequently and have no plans on stopping.
The shipping is prompt and I live in rural Victoria.
1 comment
Jean J.Jean Jail
Hi Jess! Thanks for taking the time to share your sweet review. :) So glad you find Jean Jail easy to navigate! We try our best to ensure we have lots style to choose from each week and so so happy to...
Read more hear you get your parcel promptly!! We appreciate you as a valued customer and look forward to your future purchases! xotreenaMetropolitan Adelaide, SA
- 6 reviews
- 1 like
THE BEST SHOP!!!
I love Jean Jail there clothes are great, the shipping is fast and the quality is also amazing.
The products I have brought were jeans and there always true too size and dont fade at all.
1 comment
Jean J.Jean Jail
What a great review! Thanks a tonne Treena. :D We're so pleased to hear you love all your orders. Looking forward to providing more positive experiences in the future! xo
The reviewer stated that an incentive was offered for this review
GeorgiaTasmania
Extremely disappointing
I received a dress which I believe is faulty. The size tag was ripped off one side which left pulled threads and a small hole on the back which is noticeable. If in store I would not have purchased a faulty item. I was told by customer service that I can pay for the item to be returned for assessment. They may be able to repair or replace item in that case I don’t get refunded my postage. I have to pay extra to get a not faulty item which I thought I ordered in the first place? Absolutely ridiculous. Extremely disappointed. I won’t be shopping ...
Read morehere again. So many other online stores that handle returns in a much more professional manner that offer free returns for refunds etc so I’ve decided instead of paying more money to get it replaced or repaired I’ll just keep the faulty item.1 comment
Jean J.Jean Jail
Hi Georgia,
We are so sorry to hear that you are unhappy with our service! We did request at the time for you to send the item back, and if your item was deemed to have a manufacturers fault you woul...
Read mored have been issued with a refund for the product and postage. In these circumstances we do need to receive the item back before moving forward.JenSydney, NSW
Ridiculous Service And Definitely Not Accommodating !
I placed and order Early in the morning (7.30am) before before operating hours using my Visa card , I wanted to use my zip pay account but as details were stored automatically it by passed the payment area , my mistake ! Once contacting them straight after at 740am via email n live chat requesting my order to be cancelled and refunded , I was told it had already been packed and unable to be cancelled ! The girls where unable to help accommodate my request or even try devise the situation . Poor effort of customer service
1 comment
Jean J.Jean Jail
Hi Jen,
We are sorry you had a less than an amazing experience. Unfortunately once orders are placed we are unable to cancel as stated in our policies. We would be more than happy to offer you a stor...
Find out how Jean Jail compares to other Clothing Shops & Brands
Know better, choose better.
Questions & Answers
Sorry, there are no questions yet.
Details
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $50.00 |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
Clothing Type | Activewear, General / Everyday and Swimwear |
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Jean J.Jean Jail
Thank you so much Brooke fo such a fantastic review!! We are so glad you received your top and loved the wrapping! Thank you for your support we really appreciate it!