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Jean Jail
4.5 from 308 reviews · View Statistics

Reviews

5.0

165 reviews
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Meaghan

Meaghan Greater Melbourne (Outer), VIC

Fantastic Service

published

I ordered my products Wednesday morning and received it the next morning. Had a beautiful handwritten note hoping I like my products. Amazing service. Cannot fault

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Ruth

RuthNorth Western Region, NSW

Just Awesome!

published

Superfast postage and personalised service. More than happy to recommend to anyone. My garment fit beautifully and I will definitely buy again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Kathryn

KathrynGreater Melbourne (Metropolitan), VIC

They always leave me wanting to buy more!!

published

Amazing range of products, super speedy delivery and fantastic customer service. I am a repeat customer many times over and can't recommend these guys enough :)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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My order - inspire crew

published

Jean jail provides great service and everything I have bought from them has been great quality..love the styles and colours

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Outstanding customer service. Prompt delivery. Personalised service. Got what I ordered.

published

Had never heard of this store. Needed bridesmaids dresses for my daughters (11 & 24 yo) ordered online. Received an email from where house to check if I wanted to proceed with the purchase as there was a pulled thread on the dress, (I did) they took photos and spoke to me on the phone. Terrific service, dresses looked amazing. My eldest daughter pictured.

  • Thumbnail
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Kiari

KiariNortheast, VIC

  • Verified customer

Absolutely in love !!!

published

Loving my new pair of jeans, was hard to find a pair that fit to what i wanted and these are perfect!! They go with a lot of outfits too !!

  • Thumbnail
Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail

The reviewer stated that an incentive was offered for this review

Brilliant Customer Service

published

After finding this business on instagram from their epic tik toks, I decided to have a look on their site. Amazing variety. I noticed a small mishap in pricing on a pair of jeans I wanted to purchase and emailed Molly who was amazing. She quickly sent me through a personal invoice for my items and overall was a very smooth process. I got my jeans in UNDER 24 HOURS!!! Molly followed up to make sure the jeans fit nicely. Overall amazing customer service and I will be purchasing from them again!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail
Tanya B

Tanya BGippsland, VIC

AMAZING!!!!!!

published

I would just like to send a HUGE THANKYOU for my amazing jumpers, I absolutely love them and I’m so happy with the quality and how fast I received them!

Thankyou so much and I will definitely be ordering from you again :) :) :)

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail

The reviewer stated that an incentive was offered for this review

Jean Jail 10/10

published

Best price, fastest delivery, they seem completely dedicated to customer satisfaction. Ordered new pair of sneakers, they had best price and free express delivery. Also included a nice note and bonus candy. Service so good I was confused.
Thanks JJ I will shop from u again and recommend for sure

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail
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AEU84

AEU84Greater Melbourne (Inner), VIC

The most perfect layering tank!

published

I couldn’t be more impressed with Jean Jail. After sending a DM asking which tank the model uses to layer under several of the gorgeous jumpers and tops, I was sent a reply back immediately with the link to the top. Two days after ordering the tank, it had arrived on my doorstep! It’s the most perfect layering tank, true to size and I am now going to go back and order the same tank in other colours. I honestly couldn’t be happier with the service and my top. Thanks girls !!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Susan

SusanSydney, NSW

This store is amazing!

published

This may sound cliche but the customer service is second to none! The staff are always friendly and happy to help and delivery is extremely vast. Amazing range of stylish clothes, true to size and very reasonable prices. Amazing experience all round, very happy customer

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail
Marnie Foster

Marnie FosterGreater Melbourne (Outer), VIC

ABSOLUTELY AMAZING!!

published

Absolutely Amazing Quality , such a wide range of woman’s clothing! extremely fast delivery,
So spot on with sizing! So stylish & the website is so easy to use! SO SO HAPPY!
Definitely will be shopping again!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail
Teagan Marks

Teagan MarksGreater Melbourne (Outer), VIC

Amazing Quality, delivered the following day absolutely love love love

published

Really easy website and can use filters. Quality of fabric is incredible and there colours are accurate to what they advertise, next day it was delivered & I’m really happy with the service

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

This is perfect! So in love with my new Jean Jail clothes!

published

My clothes were exactly what I wanted, they were the perfect fit and were delivered so fast! So happy with my experience online shopping at Jean Jail, 10/10 will shop there again!

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

The reviewer stated that an incentive was offered for this review

Ebony

EbonyWestern District, VIC

Absolutely love it!!

published

Purchased so much over the past few weeks. Such great quality clothes and amazing with sizes! The staff were very very helpful and so friendly. Will always buy my clothes from there now and no where else ❤️

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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Comfortable and looks great

published

Website easy to use
Range was fabulous
Delivery was extremely fast
Working from home these clothes are comfortable and look stylish
Love this site I will definitely be back
Keep up the great work

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Beth M

Beth MGreater Melbourne (Outer), VIC

AMAZING Products and Service

published

Love love love Jean Jail! Not only am I obsessed with their entire range but it is fantastic quality clothing, delivery is super quick and each delivery is so personalised with a little message! Great service. Will definitely be buying more. Thanks!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Yolandi

YolandiGreater Melbourne (Metropolitan), VIC

AMAZING!!!

published

The most comfortable track pants ever, amazing quality.
Packaging is beautiful and I received my order so so quick. Just amazing service. Excited to buy more. Thank you Jean Jail.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Suzie

SuzieThe Mallee, VIC

  • 2 reviews
  • 1 like

Will definitely be ordering off this site again!

published

True to size clothing, great quality as well. I will be ordering more clothing from Jean Jail in the future. Fast shipping and it was even packaged with a lollipop :)

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail

The reviewer stated that an incentive was offered for this review

Maddie D.

Maddie D.Greater Melbourne (Outer), VIC

  • 2 reviews

Love love love my new purchase

published

My new jacket came super quick with a lovely note n lollipop so happy with my purchase and the love gesture you provided thank you for the super fast delivery

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail

The reviewer stated that an incentive was offered for this review

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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Clothing TypeActivewear, General / Everyday and Swimwear

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