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Jean Jail
Bree
- 2 reviews
Loved my jumper
Love my jumper! Postage was fast, Only issue the sizes are not true, I ordered a 12 but it was more like an 8 or so, if your bigger I suggest getting the biggest size
1 comment
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Great items!
Great items. True to size!
Arrived on time. They have heaps of items that are suitable for anyone, and so many options as well which is great!
Definitely recommend them to my friends
1 comment
Jean J.Jean Jail
Hi Tash! Thanks so much for the lovely review :) We're so glad to hear how happy you are with our service! Don't hesitate to get in touch if you need anything else. Kindest, Ella xo
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Very good
Items where what I expected this has been the first time I ordered from this on line shopping. I will most likely purchase from you guys again. Thank you again
1 comment
Jean J.Jean Jail
Thank you for your review Marinella!! We value you as a customer and hope that we can keep providing you with amazing experiences next time you purchase with us. We value you as a customer and cannot wait to have you shop with us again!!
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Awesome online shop
The store is super easy to navigate and find the specific product you may want, which by the way, they have an awesome array of clothes and accessories. Extremely satisfied!!!
1 comment
Jean J.Jean Jail
Hi Chloe, thanks for taking the time to share your lovely review! :D So glad to hear you love our range and website! Looking forward to your next purchase with us! xo
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This was perfect & love the site!
Online site easy to navigate and great quality products. Happy with the sizing of everything purchased and everything looks just as good as it did online. Shipping was also quick and easy.
1 comment
Jean J.Jean Jail
Thanks for your sweet review Caitlin! :D We're so thrilled you love the quality of products and the navigation on our website. We can't wait to have you shop with us again soon! Kindest, Ella xox
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Hayley R.
- 2 reviews
Elwood hoodies
Love Elwood hoodies by Jean Jail. Cosy and cute! Not baggy or unflattering. I have been gifted one every year for my birthday for the last 2 years. I always request one!! Love them!
1 comment
Jean J.Jean Jail
Hi Hayley,
Thank you for such an amazing review!! We all love Elwood hoodies they are amazing quality and super comfy!! We cannot wait to see you in more Elwood in the future. Thank you again for your support it means so much to us! xox
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Jorja ECentral Highlands and Goldfields, VIC
- 2 reviews
Fast shipping & amazing range
Amazing quality and range of clothing in almost every style . The shipping is always fast and customer service is outstanding. The cutest baby range with the best brands in the best quality. Always recommend
1 comment
Jean J.Jean Jail
Hi Jorja, thank you for your review!
We are so happy to hear that you love our range of clothing and that our service and shipping is always outstanding. Thank you again and we cannot wait to have you as a customer in the future. xox
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I really like a lot of jean jails brands and clothes they stock but wish there was less synthetic clothes.
Easy to navigate the store and find what i want. Semi satisfied with range of products, need more natural fibres that are sustainably made. Fairly good quality products, but need more natural fibres, the synthetic clothes are worse quality and also terrible for the environment.
1 comment
Jean J.Jean Jail
Hi Cat, thank you so much for your review!
This is something that we will take on board and is something we are working towards currently a more sustainable business. Thank you for supporting us. Kindest Sarah xx
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Great Customer Service
I purchased an item on line which unfortunately was faulty. The Jean Jail customer service team was very responsive in getting back to me to get the issue resolved quickly and provide a number of solutions which I greatly appreciated.
1 comment
Jean J.Jean Jail
Hi Lovely,
We are so happy that our team responded to your issue ASAP. We deeply apologise about the faulty product that you received, but we are so glad our team worked this all out for you. :)... Read more
Thank you for supporting us! We hope to hear from you soon! JJ xxSimilar opinion? Write a review on ProductReview.com.au!
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SelNewcastle
- 2 reviews
Love their clothes, shipping is a killer
Absolutely love jean jails clothes but the shipping is always so delayed ☹️ 4 days after ordering and the clothes still haven't been sent, beautiful and good quality clothes but they may not arrive in time for your event.
1 comment
Jean J.Jean Jail
Hi Sel,
Thank you for your feedback.... Read more
We try our best to send parcels out that day or the next day depending on when you purchased. Could you please provide us with your invoice number, so we can checkup on your order for you. :) Kind Regards, Jean Jail xSimilar opinion? Write a review on ProductReview.com.au!
MelanieBendigo
Customer Service RE postage
First time ordering through JJ and I was questioning the team regarding the postage of a parcel that was dispatched by the team at JJ Monday but Aus post was saying it was not received by Aus post and the team at JJ went above and beyond to call Aus post and get information on where it was and when id be expecting my parcel as i needed it for an event this weekend! Will post a review once i receive my clothes and i can't thank the team enough for going out of their way to find information and assist me. Thank you again!
1 comment
Jean J.Jean Jail
Hi Melanie,
Thank you for taking the time to review us! We are so happy that you had such a great experience even though Australia Post hadn't scanned your parcel in as normal. ... Read more
Thanks so much for shopping with us lovely. JJ xxSimilar opinion? Write a review on ProductReview.com.au!
Great Service
Jean Jail have great service, with a new Live Chat detail on the website it meant I could get fast and east answer to my question about postage times.
The clothes I have ordered in the past have arrived quick and been of great quality, I don't thin kthis would be any different.
1 comment
Jean J.Jean Jail
Hi Mikayla,
Thank you so much for your review!
We are so happy you were able to get the answers you needed with Live Chat.. How great is it, so instant! ... Read more
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Havent gone wrong yet
Express posting is true to its word, always receive clothes the next day after payment. Quality of items are great. A bit harsh with returns policy but hasnt been a problem yet as im confident with my size. So far so good!
1 comment
Jean J.Jean Jail
Hi Louisa,
Thank you for taking the time to leave this lovely comment. ... Read more
We try to get all orders out ASAP and it's great to hear you are getting yours quickly. If you have any doubts about sizing please live chat us or email us at info@jeanjail.com.au and we can measure anything up for you. Thank you so much for your feedback. JJ xSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
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Details
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | A$50.00 |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
Clothing Type | Activewear, General / Everyday and Swimwear |
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Jean J.Jean Jail
Hi Bree,
Thank you for you review! We are so happy to hear you received your order so fast!... Read more
We just wanted to ask which product you felt was not true to size. Usually if a product runs a bit small we will mention in our description. Thank you so much, Bella Customer Experience Team