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Jean Jail
4.6 from 300 reviews · View Statistics

Reviews

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Bree

Bree

  • 2 reviews

Loved my jumper

published

Love my jumper! Postage was fast, Only issue the sizes are not true, I ordered a 12 but it was more like an 8 or so, if your bigger I suggest getting the biggest size

Product Quality
Shipping
Incentivised ReviewNo
SizingVery small
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1 comment
Jean Jail
Jean J.Jean Jail

Great items!

published

Great items. True to size!
Arrived on time. They have heaps of items that are suitable for anyone, and so many options as well which is great!
Definitely recommend them to my friends

1 comment
Jean Jail
Jean J.Jean Jail

Hi Tash! Thanks so much for the lovely review :) We're so glad to hear how happy you are with our service! Don't hesitate to get in touch if you need anything else. Kindest, Ella xo

The reviewer stated that an incentive was offered for this review

Very good

published

Items where what I expected this has been the first time I ordered from this on line shopping. I will most likely purchase from you guys again. Thank you again

SizingSlightly large
Product AppearanceAs advertised
1 comment
Jean Jail
Jean J.Jean Jail

Thank you for your review Marinella!! We value you as a customer and hope that we can keep providing you with amazing experiences next time you purchase with us. We value you as a customer and cannot wait to have you shop with us again!!

The reviewer stated that an incentive was offered for this review

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Awesome online shop

published

The store is super easy to navigate and find the specific product you may want, which by the way, they have an awesome array of clothes and accessories. Extremely satisfied!!!

Product Quality
Shipping
Return Claim MadeNo
Product AppearanceAs advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Hi Chloe, thanks for taking the time to share your lovely review! :D So glad to hear you love our range and website! Looking forward to your next purchase with us! xo

The reviewer stated that an incentive was offered for this review

This was perfect & love the site!

published

Online site easy to navigate and great quality products. Happy with the sizing of everything purchased and everything looks just as good as it did online. Shipping was also quick and easy.

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail

Thanks for your sweet review Caitlin! :D We're so thrilled you love the quality of products and the navigation on our website. We can't wait to have you shop with us again soon! Kindest, Ella xox

The reviewer stated that an incentive was offered for this review

Hayley R.

Hayley R.

  • 2 reviews

Elwood hoodies

published

Love Elwood hoodies by Jean Jail. Cosy and cute! Not baggy or unflattering. I have been gifted one every year for my birthday for the last 2 years. I always request one!! Love them!

SizingSlightly small
1 comment
Jean Jail
Jean J.Jean Jail

Hi Hayley,
Thank you for such an amazing review!! We all love Elwood hoodies they are amazing quality and super comfy!! We cannot wait to see you in more Elwood in the future. Thank you again for your support it means so much to us! xox

The reviewer stated that an incentive was offered for this review

Jorja E

Jorja ECentral Highlands and Goldfields, VIC

  • 2 reviews

Fast shipping & amazing range

published

Amazing quality and range of clothing in almost every style . The shipping is always fast and customer service is outstanding. The cutest baby range with the best brands in the best quality. Always recommend

Product Quality
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail

Hi Jorja, thank you for your review!
We are so happy to hear that you love our range of clothing and that our service and shipping is always outstanding. Thank you again and we cannot wait to have you as a customer in the future. xox

The reviewer stated that an incentive was offered for this review

I really like a lot of jean jails brands and clothes they stock but wish there was less synthetic clothes.

published

Easy to navigate the store and find what i want. Semi satisfied with range of products, need more natural fibres that are sustainably made. Fairly good quality products, but need more natural fibres, the synthetic clothes are worse quality and also terrible for the environment.

Product Quality
Return Claim MadeNo
SizingSlightly large
Product AppearanceAs advertised
See all answers
1 comment
Jean Jail
Jean J.Jean Jail

Hi Cat, thank you so much for your review!
This is something that we will take on board and is something we are working towards currently a more sustainable business. Thank you for supporting us. Kindest Sarah xx

The reviewer stated that an incentive was offered for this review

Great Customer Service

published

I purchased an item on line which unfortunately was faulty. The Jean Jail customer service team was very responsive in getting back to me to get the issue resolved quickly and provide a number of solutions which I greatly appreciated.

1 comment
Jean Jail
Jean J.Jean Jail
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Sel

SelNewcastle

  • 2 reviews

Love their clothes, shipping is a killer

published

Absolutely love jean jails clothes but the shipping is always so delayed ☹️ 4 days after ordering and the clothes still haven't been sent, beautiful and good quality clothes but they may not arrive in time for your event.

1 comment
Jean Jail
Jean J.Jean Jail
Melanie

MelanieBendigo

Customer Service RE postage

published

First time ordering through JJ and I was questioning the team regarding the postage of a parcel that was dispatched by the team at JJ Monday but Aus post was saying it was not received by Aus post and the team at JJ went above and beyond to call Aus post and get information on where it was and when id be expecting my parcel as i needed it for an event this weekend! Will post a review once i receive my clothes and i can't thank the team enough for going out of their way to find information and assist me. Thank you again!

1 comment
Jean Jail
Jean J.Jean Jail

Great Service

published

Jean Jail have great service, with a new Live Chat detail on the website it meant I could get fast and east answer to my question about postage times.
The clothes I have ordered in the past have arrived quick and been of great quality, I don't thin kthis would be any different.

1 comment
Jean Jail
Jean J.Jean Jail

Havent gone wrong yet

published

Express posting is true to its word, always receive clothes the next day after payment. Quality of items are great. A bit harsh with returns policy but hasnt been a problem yet as im confident with my size. So far so good!

1 comment
Jean Jail
Jean J.Jean Jail
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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount A$50.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Clothing TypeActivewear, General / Everyday and Swimwear

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