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Jenny Craig
3.0 from 198 reviews · View Statistics
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Reviews

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Do not recommend it. RUN!

published
Value for Money
1/5
Product Quality
2/5
Shipping
1/5
Customer Service
1/5
Incentivised Review No
Timely DeliveryNo
Return Claim MadeNo
Store LocationPenrith
Weight LostYes, but have not reached my goal weight yet
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Full of crap

published
Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Timely DeliveryNo
Return Claim MadeNo
Start DateJanuary 2020
Additional Physical Activities Cardio and Sport
Jenny Craig
Jenny CraigJenny Craig
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Jay
JayGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 5 likes

Horrible food and customer service

published

Jenny Craig in Cheltenham, I called them to reschedule my appointment as I couldn’t make it that morning and I asked if I could make it later the lady replied and said well you should have come at 930 like you scheduled.. she was disgustingly rude, the food is not healthy or fresh to much pasta also .. don’t waste your money on getting food their as the staff are rude and have no customer service skills and also to point one more problem they charge you different every week .. and try to push you to pay them a 200$ fee for life when all I wanted was 6 weeks so I could lose 5 kilos .. so unprofessional do not waste your money!!! Get lite and easy much better food !!

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Timely DeliveryNo
Return Claim MadeNo
Store LocationCheltenham
Start DateMarch 2019
Additional Physical Activities None
Jenny Craig
Jenny CraigJenny Craig
Jay
Jay

Your not getting my point .. the staff at Cheltenham were rude ..

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Questions & Answers

pscolz
pscolzasked

I am a lifetime member Do I have to pay to join your new program?

Thank you!

No answers
Deb
Debasked

Can you please explain the Platinum lifetime membership. I understood it was for life, can you confirm this. Thank you

No answers
Lorri N
Lorri Nasked

I tired Jenny Craig 20 years ago. Am I still a member?

1 answer
Jenny Craig
Jenny CraigJenny Craig

Hi Lorri, Thank you for contacting us.

We will require further details to check your previous membership for you.

Please email customercare@jennycraig.com.au with your request along with your full name at the time of joining, approximate year that you joined, & the Jenny Craig centre you attended at the time, as well as any other details you can remember about your membership.

Looking forward to hearing from you soon!

Grace
Customer Care Consultant

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Get an answer from our members and Jenny Craig representatives

Details

CategoryFood Delivery Services, Online Shops, Food & Drink Shops, Physical Shops and Diet & Weight Loss Programs
Meal TypePackaged Meals
Meal Plans Available Yes
Products OfferedReady Made Meals and Recipes/Meal Plans
Support In-Person and Online
Visit official website

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