1 photo
Jenny Craig
3.0 from 194 reviews · View Statistics
See the Best Diet & Weight Loss Programs in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Jenny Craig

Reviews

  • Value for Money
    1.3 (4)
  • Timely DeliveryYes (1) · No (0)
  • Product Quality
    2.0 (3)
  • Return Claim MadeYes · No (4)
  • Customer Service
    3.5 (4)
Previous
Next
disappointed di
disappointed diFar North Queensland, QLD

Expensive and Misleading

published
Value for Money
1/5
Product Quality
3/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store Locationhelensvale
Additional Physical Activities Cardio
Nicky M
Nicky MSouth East Queensland, QLD
  • 5 reviews
  • 2 likes

It's not great

published

Always hungry. Expensive (approx $150-$160 wk). Portions are so small because you are expected to add vegetables to pad it out at your cost. Giving it up at my next appointment.

Value for Money
1/5
Product Quality
2/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Start DateJune 2019
Additional Physical Activities Weightlifting
Jenny Craig
Jenny CraigJenny Craig
Denise N
Denise NSouth East Queensland, QLD
  • Verified

Too expensive for me

published

The staff are amazing, so respecful and helpful. Joined during a special, free consultation and $25 off food, Bill comes to $150 for food and this did not include any fruit, veges or milk. Went for 5 weeks and the 6th week was $167, not including fruit veges or milk. Had to leave there as I just couldn't justify the cost. Lost 5 kilos with Jenny but have lost another 7 on my own, with a weightloss app, was good motivation in the beginning but too much money, Food ok, some things really enjoyable.

Value for Money
2/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRobina
Start DateJanuary 2019
Jenny Craig
Jenny CraigJenny Craig
Slgh69
Slgh69Greater Melbourne (Outer), VIC
  • 5 reviews
  • 3 likes

Expensive and quality of food is poor.

published
Value for Money
1/5
Product Quality
1/5
Customer Service
2/5
Incentivised Review No
Timely DeliveryYes
Return Claim MadeNo
Start DateOctober 2017
Additional Physical Activities Cardio and Weightlifting
Jenny Craig
Jenny CraigJenny Craig
Diet & Weight Loss Programs

Find out how Jenny Craig compares to other Diet & Weight Loss Programs

Know better, choose better.

Compare all

Questions & Answers

Lorri N
Lorri Nasked

I tired Jenny Craig 20 years ago. Am I still a member?

1 answer
Jenny Craig
Jenny CraigJenny Craig

Hi Lorri, Thank you for contacting us.

We will require further details to check your previous membership for you.

Please email customercare@jennycraig.com.au with your request along with your full name at the time of joining, approximate year that you joined, & the Jenny Craig centre you attended at the time, as well as any other details you can remember about your membership.

Looking forward to hearing from you soon!

Grace
Customer Care Consultant

Sharon F. Pasic
Sharon F. Pasicasked

I want to know if my lifetime membership is still honored. How should I proceed?
Sharon Fry Pasic smfrypasic@aol.com

1 answer
Jenny Craig
Jenny CraigJenny Craig

Hi Sharon, we have replied to you via email - please let us know if you need anything else!

Charleen
Charleenasked

Just contacted your customer service to verify my Lifetime membership I bought for myself and my mother in 2004. He stated, JC stopped selling lifetime memberships in 2002, therefore I could not be a lifetime member. Also stated the computers have since been updated and not everything has been updated and that his “Supervisor” was going by the year I purchased the Lifetime membership, not what was noted, as nothing was noted on my profile. Please explain?

1 answer
Jenny Craig
Jenny CraigJenny Craig

Hi Charleen,
We would be happy to look into this again for you to double-check your membership verification. Please feel free to email customercare@jennycraig.com.au with your full name, the centre that you joined the program with, and the approximate year, as well as the centre that you last attended with the approximate year. Thank you

See all Jenny Craig questions

Get an answer from our members and Jenny Craig representatives

Details

CategoryFood Delivery Services, Online Shops, Food & Drink Shops, Physical Shops and Diet & Weight Loss Programs
Meal TypePackaged Meals
Meal Plans Available Yes
Products OfferedReady Made Meals and Recipes/Meal Plans
Support In-Person and Online
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.