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Jenny Craig
3.0 from 197 reviews · View Statistics
See the Best Diet & Weight Loss Programs in 2022 as rated by Australians on ProductReview.com.au.
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Do not recommend it. RUN!

published
Value for Money
1/5
Product Quality
2/5
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Great for the busy person who urgently need help.

published

I have been a life member of Jenny since the 80’s and have returned for the 4th time at age 61. I find it’s the only diet that I lose a substantial amount of weight. I like the visual picture it gives me of how much food we should actually be having each day. When you reach your goal weight it’s firmly fixed in your mind for the future.
As to cost, if you’re sticking strictly to it it’s not expensive at all. I’m spending less on food shopping now.

Value for Money
4/5
Product Quality
5/5
Jenny Craig
Jenny CraigJenny Craig

Hi Jane, great to hear you are enjoying our programe! We are so happy to be able to support you on your journey.

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For the older person

published

I am 67 and 12 kilos over weight from a diet of lots of junk food. The great food is yummy and easy which suits me not having to do too much preparation etc. I still have lots of time to do other things. Home delivery works well. All in all am happy to be eating healthier and the weight is dropping easily. Its setting me up to be healthy as I gracefully grow older !

Value for Money
4/5
Product Quality
4/5
Jenny Craig
Jenny CraigJenny Craig

So pleased to hear you are enjoying our program! Keep up the great work!

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Unhappy customer
Unhappy customerSouth East Queensland, QLD

So expensive compared to other options & food quality is terrible :(

published

Liteneasy is so much better priced & better quality. The call I had was someone reading a script. Food is frozen & you still have to buy veg, fruit, bread, yoghurt & milk.

Value for Money
1/5
Product Quality
1/5
Jenny Craig
Jenny CraigJenny Craig
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Full of crap

published
Value for Money
1/5
Product Quality
1/5
Jenny Craig
Jenny CraigJenny Craig
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ßòóf Hëâd
ßòóf HëâdSydney, NSW
  • 2 reviews
  • 1 like
  • Verified

Works for me

published
Value for Money
4/5
Product Quality
3/5
Jenny Craig
Jenny CraigJenny Craig
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Greedy Jenny Craig

published

I have been on the program previously and lost over 30kg and kept it off for several years. Only put it back on due to emotional reasons. I am now on the program again, and it is working, however, due to COVID we are having the food delivered. As of the next delivery, they are charging for delivery! This is disgraceful. We have no choice but to have food delivered and we pay premium prices for the food whilst still needing to purchase our own fruit, veg, bread and dairy. This makes it a very expensive program, so to charge us for delivery is OUTRAGEOUS. I am rethinking my position regarding this service.

Value for Money
1/5
Product Quality
4/5
Jenny Craig
Jenny CraigJenny Craig
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Diane
DianeMetropolitan Adelaide, SA

Gets results

published
Value for Money
4/5
Product Quality
5/5
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My view
My viewGreater Melbourne (Inner), VIC
  • 2 reviews

Stick to it

published
Value for Money
2/5
Product Quality
3/5
Jenny Craig
Jenny CraigJenny Craig
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Berni A.
Berni A.Sydney, NSW

Expensive for what you actually get

published
Value for Money
1/5
Product Quality
2/5
Jenny Craig
Jenny CraigJenny Craig
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Lisa
LisaSydney, NSW

Easy to stick to

published

Yes some of the foods are high in fats/carbs but it keeps me for eating the rubbish I used to, so I am losing weight, in a few weeks when I finish I will be able to get my own meals as I now have an idea of how easy it is to stick to my 1200 cals. a day. Thanks Jenny Craig.

Value for Money
3/5
Product Quality
5/5
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Barbara
BarbaraSydney, NSW
  • 8 reviews
  • 7 likes

Extremely disappointed felt ripped off

published
Value for Money
1/5
Customer Service
1/5
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  • Verified

I consumed Contaminated food and Jenny Craig did not Care!

published
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Product Quality
1/5
Customer Service
1/5
Jenny Craig
Jenny CraigJenny Craig
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  • Verified

Jenny Craig is the WORST Customer Service!

published

Jenny Craig has the worst customer service and does not care about their customers at all! I do not recommend them. They do not care about you just the money they get from you.

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Jenny Craig
Jenny CraigJenny Craig
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Contaminated food

published

All was going ok until I found dirty plastic chunk in my chip packet. Food was contaminated so I called the office I was going to and the said they would contact their quality department etc. I sent them photos and dropped in the contaminated product and all the offered was a free week of food! I dont want to eat potentially contaminated food!

No one checked if I was ok, no one asked how I would like to be compensated and no one from their quality department followed up with me.

As for the program, I was hungry all the time and the food doesnt taste very fresh

Value for Money
1/5
Product Quality
1/5
Jenny Craig
Jenny CraigJenny Craig
Jessica J.
Jessica J.

I look forward to receiving the letter via snail mail. Still waiting ......

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Page 1 of 4

Questions & Answers

pscolz
pscolzasked

I am a lifetime member Do I have to pay to join your new program?

Thank you!

No answers
Deb
Debasked

Can you please explain the Platinum lifetime membership. I understood it was for life, can you confirm this. Thank you

No answers
Lorri N
Lorri Nasked

I tired Jenny Craig 20 years ago. Am I still a member?

1 answer
Jenny Craig
Jenny CraigJenny Craig

Hi Lorri, Thank you for contacting us.

We will require further details to check your previous membership for you.

Please email customercare@jennycraig.com.au with your request along with your full name at the time of joining, approximate year that you joined, & the Jenny Craig centre you attended at the time, as well as any other details you can remember about your membership.

Looking forward to hearing from you soon!

Grace
Customer Care Consultant

See all Jenny Craig questions

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Details

CategoryFood Delivery Services, Online Shops, Food & Drink Shops, Physical Shops and Diet & Weight Loss Programs
Meal TypePackaged Meals
Meal Plans Available Yes
Products OfferedReady Made Meals and Recipes/Meal Plans
Support In-Person and Online
Visit official website

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